Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84392 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 6, 2014 — Rated 5 out of 10 by J.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

price was high and carpet was not clean any better than anyone else

Report a concern   March 5, 2014 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Great customer service! Very quick and efficient. My house didn't smell like chemicals.

Report a concern   March 5, 2014 — Rated 5 out of 10 by M.A.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

When I booked the carpet cleaners, I was not told that the cleaner would not move the furniture. I had all the lamps and things off the tables, assuming the furniture would be moved, as it has been done in the past. I did not know he cleaned around furniture including ottomans and small tables, until he was finished. If I had been told that, I may have made other arrangements. I would not expect beds and heavy furniture to be moved, but chairs, coffee tables and lightweight furniture should have been.

Report a concern   March 5, 2014 — Rated 10 out of 10 by Debbie Prokopek Zerorez Phoenix
What do you like about our products and services?

Your staff was super friendly and really worked hard to do a superior job. As a small business owner myself I was impressed from the first phone call to the finished carpet. I will definitely use you again!

Report a concern   March 5, 2014 — Rated 10 out of 10 by Aj blusiewicz Zerorez Phoenix
What do you like about our products and services?

You guys rock! You arrived on time and worked very efficiently. You even completed the entire job in less time than quoted, thank you! The carpet and tile look and smell great. I was also nervous about an over the phone estimate but the actual estimate matched the original quote and there were no hidden costs.

We are more than satisfied!

Thank You!

AJ and Jenna

Report a concern   March 5, 2014 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

The timely and competent service provided by the technician along with the materials used to clean our carpet.

Report a concern   March 5, 2014 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Love the water and how it works. Have a cat that has a throw up problem and it aways cleans up well!!!!

Report a concern   March 5, 2014 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Leaves our carpets clean and sanitized!

Report a concern   March 5, 2014 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

I liked the the of machine and the way it retracted the moisture. The technician was excellent.

Report a concern   March 5, 2014 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Great service. The tech was professional and informative.

Report a concern   March 5, 2014 — Rated 10 out of 10 by MaryGerry Lee Zerorez Phoenix
What do you like about our products and services?

Love the feel of the carpet when Zerorez has cleaned it....zero res..idue. None of that stiff feel from soap left in the carpet.
Also your service people are very knowledgeable and friendly and neat and they take care not to nick the walls. James was a great example of that.
And James was very friendly with our dog...always a good sign.

Report a concern   March 5, 2014 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Carpet came out great and the cleaning process is earth friendly.

Report a concern   March 5, 2014 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Eco friendly, good customer service.

Report a concern   March 5, 2014 — Rated 10 out of 10 by Rene Edmonds Zerorez Phoenix
What do you like about our products and services?

The associate that came to my house was polite and kept me updated throughout the process. The carpet looked great dried nicely and did not have that "crunchy" feeling it usually gets after being cleaned.

Report a concern   March 5, 2014 — Rated 10 out of 10 by Paul Welch Zerorez Phoenix
What do you like about our products and services?

OUR CARPET SEEMS TO STAY CLEANER LONGER THAN THE PROCESS THAT USES A SOAP LIKE SEARS.

OUR TECHNICIAN DID A GOOD JOB AND WORKED HARD MAKING OUR HOUSE LOOK GOOD.

Report a concern   March 5, 2014 — Rated 10 out of 10 by M.I. Zerorez Phoenix
What do you like about our products and services?

We were pleased with the service. The tech came early and did a good job especially since the carpet hadn't been cleaned in months.

Report a concern   March 5, 2014 — Rated 9 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

No chemicals, very fast so it doesn't take a huge portion of my day and very affordable.

Report a concern   March 5, 2014 — Rated 10 out of 10 by Billy Kann Zerorez Phoenix
What do you like about our products and services?

Your product works. Its different than the rest. And your people have been super!

Report a concern   March 5, 2014 — Rated 6 out of 10 by K.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I told the guy I had some spots where my dogs pee and now my upstairs smells worse than before.

Report a concern   March 5, 2014 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

very knowledgeable technicial and great outcome. carpet looks new

Report a concern   March 5, 2014 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Prompt, courteous service with good results.

Report a concern   March 5, 2014 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Joe was most informative. Have used your services before but Joe told us about buying products from you, never knew that before. Joe explained and demostrated how the tile floors can be cleaned up and also other services that you have.

Report a concern   March 5, 2014 — Rated 10 out of 10 by J.R.B. Zerorez Phoenix
What do you like about our products and services?

I like the fact that it dries quickly, and did a good job cleaning stains and traffic areas.

Report a concern   March 5, 2014 — Rated 7 out of 10 by J.M. Zerorez Phoenix
What could we do to improve?

Timelyness

Report a concern   March 5, 2014 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   March 5, 2014 — Rated 9 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

There is no chemical residue left behind so it is safer for my children :).

Report a concern   March 5, 2014 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

Your tech was concerned about our satisfaction and the results of his treatment. Excellent work! Thank you!!

Report a concern   March 5, 2014 — Rated 10 out of 10 by Liz Decker Zerorez Phoenix
What do you like about our products and services?

Your service guy was thorough and friendly. He took his time and did a fantastic job!

Report a concern   March 4, 2014 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

Albert, the man that cleaned my carpets, was extremely nice and very knowledgeable.

Report a concern   March 4, 2014 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Great cleaning job. And my guy that did my tile was wonderful


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