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based on 84399 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Troy explained exactly what he was going to do - then did exactly what he said. No upselling. He was punctual and courteous.
Entire personnel from the phones to the workers were very polite. I appreciated the phone call to let me know the techs were within 15 mins of arrival.
Fast, efficient and friendly carpet cleaner - Sorry, I forgot his name. I also liked the way my carpets turned out.
Quick, efficient, quality work.
My carpets have never looked so clean and they are 10 years old! I will say that I was more impressed the first time they were cleaned. This time seemed rushed and didn't WOW me like the first time. I will definitely use Zerorez and I will definitely continue to recommend it.
friendly and non-aggressive staff
Service was excellent. Tech was prompt and curteous.
My carpets look brand new again
consistently perfect with great customer service.
The technician was fabulous! He asked questions as he went, was very informative and gave great information about zerorez products. I was impressed with his desire for 100% customer service and the detailed job that was completed.
No chemicals, service person was very professional and did a great job.
Tech was knowledable and curtious.
items cleaned stay cleaner longer.
The technician was prompt and open to discussing the options for the home.
No residue... The gentleman that cleaned my carpet was very professional and took time to show me the different areas of rug and the wearing area. He was a very nice person.
I needed to get the carpets cleaned quickly and the woman that help me on the phone got me scheduled for the next day!
Fast & friendly & it works & pet safe!!
Have the tech check with you after they do some tile cleaning to make sure they are doing what you are expecting. Not happy with how the tile was cleaned in the bathrooms. Plus I don't think the measurements for tile were correct believe I was over charged.
Loved it. Jeff Klaus was very professional, answered all my questions. I have already have referred 2 of my friends to ask for Jeff. My floor looks awesome. I will be calling soon for Jeff to do my rugs. I even bought your water to clean around the house like my baseboards. Awesome!! Thanks again for a job well done.
Keith
Keith Keilholtz did a great job my rugs have never looked better,He went above and beyond!I hope you know what a great asset He is to your company.
Thank You
Dave Walkiewicz
The green clean using the the H3O water
We had a fabulous technician. He took great care of our carpet & chairs & we were extremely pleased.
He came promptly & called 15 min before.
Clean and no chemicals
There was no harsh smell and the techs were very friendly
Seniors have trouble moving furniture, so I am sure you lose potential customers with your notice to have all furniture moved before Zerorez tech arrives.
The way the carpet so soft after and the way that it looks, like brand new. Also liked the guys that came very nice and professional. They really went above and beyond on getting the cat odor out when they honestly didnt think they could. Thanks for honesty and hard work. We will continue to use and recommend.
The technician, Troy, was very knowledgeable,considerate and professional. He answered all of my questions, did an outstanding job! Our carpet looked fantanstic!
How beautiful our carpets look, and with NO chemicals. Unbelievable!
You have clean carpets and they dry in a few hours. I don't have to worry about any chemicals that could be dangerous for my dogs.

your rep took his time and did a good job