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based on 86634 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet & tile cleaning/sealing was very thorough. .Troy did a fantastic job! He explained everything to us & was very professional in his work. We will highly recommend your company to family & friends in the future!
Nick did a nice job in explaining why are charges were higher than the service we had 18 months ago. Very thorough and excellent service. Would definitely use him again.
Friendly service, quality and speed of cleaning.
it is clean and dried quickly.
My carpet was really clean after being serviced by Zerorez.
The carpet looks nice.
fantastic
Much cleaner look then use of other companies.
The carpets were very clean and he actually got a cat urine stain out that we had tried everything to get out. He was also very nice and and informative. I will definitive recommend him again and use you again. :-)
I've had you out twice since moving to AZ and I like the fact there is no soap residue in the carpets. When I call to make an appt. I get it right away, now waiting and the service techs are very respectful. Preston is a really nice guy and worked really hard even at 6 PM on a Friday night.
No soap
Easy to schedule, happy employees.
Clean, professional staff. Friendly and courteous. Good job on carpets
carpet looks very good after your cleaning
Everything!
I have had zerorez here twice and am very happy with carpet and tile.. The techs really make the name and products good because they take there time and really clean. The first young man I think his name was brian,he is why I called again. This time we had Joseph. Very good, knows his products makes sure everything is done well, took the time needed to make sure nothing was missed;
Professionalism, courteous, quick and always do a great job!!
Love ZEROREZ you are the best!
Like the system and good techs
Clean, no residue left on carpet, no crunchy feeling after service. Service was prompt, courteous, professional.
I have another cleaning set up next week to clean what was missed
THE SERVICE WAS OUTSTANDING AND THE WORKMANSHIP WAS AMAZING. YOUR REPRESENTATIVE, JON, DID AN AMAZING JOB ON SOME TOUGH AREAS AND IT CAME OUT LIKE NEW. HE WAS POLITE AND EFFICIENT AND VERY PERSONABLE. I AM ALREADY TELLING MY FRIENDS AND FAMILY ABOUT THE GREAT SERVICE...I HAVE HEARD WONDERFUL THINGS FROM OTHER PEOPLE WHO HAVE USED YOU COMPANY AS WELL. I ALSO HAD A VERY NICE EXPERIENCE WITH YOUR PHONE REPRESENTATIVE, LINDSAY, WHO WAS VERY EFFICIENT AND HELPFUL IN THE BOOKING OF THIS APPOINTMENT. THANK YOU FOR HIRING SUCH NICE EMPLOYEES, I AM A BIG FAN OF ZEROREZ. JOY CONRAD
Technician arrived promptly, very ptofessional and our carpets look amazing. Will call agqain when dcarpets need cleaning.
Great clean and staff and service workers were great. Keith did a phenomenal job.
The fact that you don't use any chemicals. Also the technician that came out
had great customer service, his name was Tennison.
Excellent service. Loved the whole experience.
The tech knew what he was doing. Very friendly. Suggested additional pet service, but did not push it on me. He worked quickly and did a great job. We have several dogs, and in spite of the good job that was done, the landlord said she smelled 'dog' in 2 of the rooms. I spoke with a lady named Rai (sp) on the phone, and she was super helpful. A tech came back out and re-treated 2 rooms at no charge, even though only one of them had originally received the 'pet' treatment. Rai took care of contacting the landlord to set up a new appointment for the re-treatment and followed up to see if the odor had been taken care of. This is the second time we have used Zerorez and will definitely use them in the future!
I have been hearing about this company for quote a while, from the radio station I listen to (104.7), so when it came time to address the carpets in our home they were the first people I thought of. I was not at all convinced, they, or any similar company, would be able to get rid of the pet stains in one of our rooms. They proved me wrong and I am extremely happy with the result. I am a customer for life.....
Nick was courteous, prompt, and was knowledgeable.
Tech was awesome and explained a lot, but I had to go over my carpets again three times and still smells like urine. Will try once more at the end of August