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based on 84400 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was a little disappointed that the corners of the room were not clean. I could actually wipe the dirt with my finger. We paid over $200 to clean ONE room. I expected the room floor to be very clean. I doubt we will request your services again. I thought the grout came out nice in the main areas of the room, but for $230ish dollars for one room, my expectations were much higher.
Took his time and a great tec
My tile grout looks fantastic!
Quick dry. Awesome coup stormer service. Good value.
Very knowledgable and friendly!!
It works! Cleans and removed stains efficiently without soap residue.
The service and cleaning were outstanding!! The operator went the extra mile to accommodate the time schedule and although we started late took her time and did a great job. Thank you!!
I have heard such wonderful things about your services. My only disappointment was I decided to upgrade the service to include a deoderizer treatment..and the odor is just awful in the home. It smells like dirty water.
On time and friendly service
My carpets never looked better.
I really the tech that came he was very good and professional. He did a great job.
You messed up my appointment time
Thoroughness of the cleaning & explanation of services.
Representatives are courteous, thorough, prompt. Zach and Andrew did a quality job and many folks have said that they will go to Zerorez for their cleaning needs!
I personally am doing so next week!
Professionalism in scheduling, answering my questions, excellence in customer service, more important, the carpets all look great.
Very professional, completed job quickly.
The young man was on time and very nice. He knew what he was doing.
I was amazed at how clean the stairs came. The carpet is 17 years old, still in very good condition, but the traffic pattern on the stairs was enough to make me want to have the carpet removed. I no longer feel that way. your product is excellent
Albert was amazing! He was so professional and friendly. The tile looked great when he was finished and we were very impressed. Would highly recommend Zerorez to friends.
No smell, great service, our rep was very detailed, thorough and conscientious.
no chemical smell, worked well
Carpets looks great with no cleaning agents and no chemical smell!
I went with your company because I hear it advertised everywhere. I was disappointed when the gentleman whom was performing the service came into with a hesitant demeanor. It was almost like to lower my expectations so that I wouldn't be disappointed if it didn't come out perfect. I was asked what the stains were from and living in my house for over 5 years with three kids you cannot remember what every little stain is. He said without knowing he couldn't really treat it. Your services are very expensive so not knowing that there is an additional 25.00 a room fee for a stain guard was ridiculous to me. I am already paying you a good deal and to add on another 75.00 is crazy, it should be included.
The cleaning job is way better than any other carpet cleaning service. We have very worn older carpets and they look fantastic after zerorez. Last time you took up a big stain that we thought might be reduced a little. But it totally disappeared! You are the only company we will use. The slightly higher cost is very worth paying.
We didn't know the true color or our tile until after the cleaning, great results!
No stiffness after carpet dried. Did not need to be raked
Your representative that came out was very professional and did a fantastic job cleaning my carpet while communicating very well throughout the job.
The product removes dirt and stains extremely well. The associate that I spoke to to make the appointment was very friendly and helpful. The genleman who cleaned my carpet and tile was knowledgable and helpful as well.
Great Service Great People

The service guy was very friendly and did a great job. I like that there are no chemicals.