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based on 84400 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was very friendly and accommodating. Carpet looked great.
Having seen other floor cleaning services, i was impressed by the final result.
Deep cleaning method, carpets stay cleaner longer
I was very impressed with the way my carpet turned out. I no longer need new carpet. I also had a chair
cleaned looks loke new.
Great service, friendly employees
We recently had Zerorez come in and do our carpets (Thanks, Todd H!!) after we had a horrible experience with another local cleaner. Zerorez was a little bit more expensive but definitely worth it. The carpet was cleaned professionally and thoroughly, and Todd worked extra hard on getting some deep stains out of the living room rug. The most impressive thing to me, though, was how quickly the carpet dried after Todd left - we were able to move all our furniture in all the rooms back in less than 3 hours!!
I was skeptical, very skeptical! Using water to clean? Really? I was so surprised to see my carpets come back to life! Stains gone! The carpet is soft and beautiful! I will NEVER use a traditional carpet cleaner again! The technician that came out was clean, efficient and informative through out the entire process. I'm so glad I listen to the radio and heard your commercial.
It works and you use no chemicals, Wahoo
Good technician and timing - good service with good results
No smell. Very nice and professional!
I like everything about your services and I also purchased your product.
It was definately a quick and clean job. Stains came up and no residue. I try to make healthy choices for my family and this was a great addition to having my carpets cleaned without harmful chemicals to my kids and pets.
Our carpet rescure tech ,Mitch is the man . He came into our home and told us what he was going to do to clean our carpets and why Zero rez was the best choice . They are a lot of companys that we called and some we tryed in the past, but Mitch took this up a notch and the results were great. We will call zero rez next time too. Great job , Mitch and thank you for a outstanding experience, my wife was very pleased.
My carpet and tile look amazing!! Andrew, my service tech, was on time, super friendly, explained everything to me and I felt very comfortable leaving him to do his work. I couldn't be more satisfied!
Your services are great the carpets look the best ever.
Service tech was pleasant and hard working!!
Carpets look like new.
Zerorez did an amazing job cleaning my carpet and removing stains. They were professional, took measures to protect my walls and furniture and didn't just do a rush job.
Promptness and quality
No soaps or chemicals and friendly knowledgable technician.
soft carpet
My carpets look great...all the stains came out and I bought the Zerorez water and love it!
No harsh chemicals and an amazing clean result!
The care the carpet tech took in making sure the walls and personal items were protected.
They were prompt and came the very next day which I was very surprised with. Tech was very professional and did a wonderful job on our carpets
I feel that the carpet stills smells musty but I saw that Bryan put so much effort in cleaning it that maybe it is just the way the carpet smells?
No gummy residue left in my carpets!
They were nice, they did a good job very pofessional
I recently had my carpets cleaned and am disappointed in the results to day the least! I had taken before, during, and after photos and the product/technician leave a lot to be desired. The so called pretreatment, in my opinion, did nothing at all. I had 4 rooms, a staircase with 2 landings done, that took around 2 hours. I had discussed with the tech how I currently cleaned our carpets and was reassured that, my way, was inferior. After inspecting the job when he was done I was very disappointed. I do understand that wear is a normal thing and bringing back carpet that has wear/stains to look new again is not reasonable, but with the dirt and stains left behind, I had to personally see for myself just how inferior my methods were. I paid around $430 for a service that was unacceptable. After bringing out my trusty Bissell carpet cleaner and using a off the shelf product, I achieved better results that would of saved me a lot of money. The results were obvious and instant! It took me personally 1 hour to do 1 room whereas it took the tech 2 hours to treat my whole house. Now I know why. The pictures I took speak for themselves and would never recommend this company to anyone looking to have a quality job. Do it yourself and not only see the results but save money. Again, I would never use nor recommend this company! VERY DISSATISFIED! Now, your ad displays 100% satisfaction, so we shall see. Best regards, Name removed.
The technician who cleaned our carpeting was very professional & helpful. I bought the Empowered Water spray cleaner & really like it. However I was very disappointed to find tons of pet hair in the carpeting after it was cleaned. We just bought the home & have even moved in yet. We did know of any history if the home as far as having pets in it or not but after the carpet cleaning there is pet hair coming out of the carpeting.
Our carpets look wonderful. The serviceman was friendly, pleasant and helpful. We bought your special water for cleaning and our daughter immediately cleaned her car carpet and the mirrors look terrific.