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based on 86633 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet looked amazing after the technician finished cleaning it. Once the carpet dried it felt just like new again. Preston (the technician) walked me threw the price quote step by step and even pointed out that it was cheaper to add a room than it was to do by per square foot basis when I was concerned about the final cost. Preston was very informative and courteous. I would definitely recommend ZEROREZ to anyone.
Thanks Again Preston
Sincerely
Kevin S
The two employees were amazing and I do not want my review to negatively affect them. They were extremely kind and talked me through everything. They worked extra hard to get my stained couch clean and it looks amazing. I was just disappointed in the end result of the carpet cleaning. I had heard such amazing reviews of zerorez that I had hoped it would be the thing to bring my carpet back to life, but the carpet pretty much looks the same. They did get some marker stains out and the high traffic areas are a tad better, but the overall appearance is not as "clean" looking as I had hoped for. I would recommend your company for their amazing employees, but I would be wary of recommending to someone who is looking too get their carpets completely cleaned. I am not confident that was achieved.
No residue. No hidden charges.
Promt arrival, great customer service, excellent carpert cleaning reaults.
I was very happy with your service. Already referring you to coworkers
The product leaves no residue and dries fast. The tech was very professional.
I like that they have no chemicals and their techs are very friendly and they do a good job. This is the third time we have used your services and will use you from now on.
Our daughter also uses you.
Safe cleaning, no after smell, friendly staff.
The process was easy from the beginning. I registered online, received a call the same day, and had my carpets done the day I wanted that week. I was called to see if the guys could come a little early; they were very professional, uniforms were clean and they were thorough with their explanation of the process. The appointment was timely and I was satisfied with the provided services. They treated a room that had been soiled by my dogs and the smell is no more!
How clean my carpets are now and how committed to service your technicians were.
Staff was very professional and informative. Did a great job, very satisfied.
Chemical free, safe, truly clean carpets
I love that there are no toxic chemicals!
The techs showed up with a very positive attitude. I was very satisfied with the work and the employees that came and did the job. I would recommend Zerorez. Thank you again.
No residue or odor
SUPER friendly and knowledgable staff. Very pleased with the results
Service was way to expensive and pet smells radiate through certain rooms. No pet spots on stairs came back within 3 days
Work great!
Both were fantastic! The service was excellent and I will definitely recommend Zerorez to everyone I know.
It looks very clean when you are done and very nice people to work with
I have already recommended your services to my friends. Brian and his assistant were friendly, professional and did a fantastic job. My carpet looks like new and the pet odor is gone! I will be calling again around the holidays.
Personnel was prompt, listened to my concerns, then explained the process to me. He also explained things like drying time and other possibilities.
The Carpet turned out great and I would definitely have them back
I was really disappointed in the look of my carpets after being cleaned. My carpets aren't that dirty with only 2 people in the household. No pets and small children. I actually went back and cleaned areas my self after paying all that money to have them professionally done. I was very disappointed and would never recommend your company.
Excellent from start to finish. My carpets are so clean. Remarkably, my tile and grout never looked so good. Your technicians are smart and explain all the processes to get beautiful carpet and tiles(and grout). They did a wonderful job and I will continue using Zerorez in the future. Gerry Last name removed
Zerorez = DEPENDABILITY!!!! I was able to get our appointment next day, they sent 2 guys for 2 rooms so they were done in 30 MINUTES!!!! The carpets always look AMAZING & we have 2 dogs, so that can be a challenge!!! Lastly, every service guy that we have had come to our home [4 in the last 12 months] has been extremely polite, straightforward & smiles...these are really nice guys! Thank you!
The technician was extremely knowledgable and upfront with me about the results I should expect. He really went above and beyond my expectations! My carpets looked great, my apartment smelt fresher, and the carpets felt soft and clean after they had dried. I am very happy with the results.
Seemed very thorough in cleaning. Dries quickly. The men were genuinely interested in my feedback on each room.
Service cleaned a walk path that was very obviously dirty and the house, which is for sale, will show very nicely.
My tile is super clean now and I liked the cleaning solution you sell.
They worked