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based on 84400 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
no soap residue
I liked that they were on time..
Both men were polite..
Carpet looks great...
The products smelled great, and best of all worked beautifully. The tech explained everything he was going to do before hand and worked efficiently and very well to make sure we were very happy with the results.
My grout and tile are spotless! I really didn't have much hope they could get it clean because the light grout had gotten so dirty over the years. It almost looked black. It is now back to its original color and looks like we just had it installed. I am so happy with the results and will recommend Zerorez to everyone I know. Thank you to Jeff and his assistant who worked so hard for many hours to make the floor look like new. I am very grateful!
We have loved your Zerorez cleaning products and will recommend to family and friends.
Thank you Tyler Wahl for your knowledge.
Name removed.
Dumping the disgusting dirty water in front of my home from previous customers homes was gross.
My carpet smelt like mildew the whole night. I never had this happen in all the times I've used Zerorez.
I have always loved your service but something was different this time.
I loved everything about you. Your service and 2 hr time etc was top notch. I was not home when you came but my husband was. There were three ares that get a lot of use. One in front of my husbands chair and two in bedroom doorways. The carpet is good quality installed in 2005. Those areas were a little darker then the rest of the carpet. In all of them you go from tile to carpet. It was not really bad at all and possibly is wear not dirt. As I did not get to talk to your cleaner and my husband did not even look I am not certain what it is. I have already recommended you to someone who will be calling you.
We also have a list in our 55+ community of people we recommend and I put your company on that also.
Friendly, knowledgeable,great results.I especially was impressed with the solution that our tech, Johnny, offered to us for purchase. It did the best job cleaning our car windshield my husband has ever seen! I would definitely recommend your services and product to anyone.
Just an overall great experience. Prompt and very professional. Tech (Dylan) did a very good job.
on-time, fast service, fair prices, skilled and friendly service techs
excellent service from Josh and John. They were well prepared, informative, respectful and did a fantastic job.
you did a wonderful job and I would use you again
No leftover cleaner scent, GREAT result, very professional, prompt!
YOUR SERVICE TECHNICIAN ANDREW SPARKMAN IS A CREDIT TO YOUR COMPANY (AND HIS HELPER/TRAINEE WAS ALSO WONDERFUL). ALL SOILED AREAS LOOK PERFECT WITH NO RESIDUE OR GHASTLY DEODORIZERS. AND ANDREW HELPED IMMENSELY TO HERD MY FELINE INTO A BATHROOM! animal lovers are generally great people.
Your technician was an outstanding representative for your company. He was pleasant, well-groomed, and aimed to please! The job he did was exceptional. I was very pleased with how clean he was able to get my dirty carpeting. I have recommended your company to everyone I've talked to recently.
Keith I believe was the gentlemen that cleaned our carpet am d he did a great job he knew what he was doing and we had a pet stain and with little work came right out. Dry time was short.
only thing I didn't like was the office called me at 7ish am I was sleeping and the service man was at my door. I had no message on sat about my mon appointment. I couldn't have calls on sat. But everything worked out cause your service man was very patient thank you.
Name removed
Great results and great customer service!
I believe that the customer service I got from the initial call through the actual cleaning was probably the best I have gotten from any service company. I highly recommend d them. Even the recording on the phone makes being on hold enjoyable.
No residue ,
Excellent technician
It really works. My carpets are the cleanest they've ever been. They aren't hard or stiff, they are like brand new!
They were professional, courteous and did a beautiful job!
professionalism and quality of carpet and tile cleaning providing using so little water!
the products work great. nice clean carpet
On time, professional, and friendly. Did a great job actually getting my carpets clean as well.
Trained people who do the work
Loved Casey!!! She was very professional, courteous, and delightful. I loved the attention to detail to keep the wall corners protected. My happiest moment came when the carpet and area rug dried within 5 hours and there was no lingering smell of wet carpet. I would definitely recommend Zerorez to friends, family and business associate.
Awesome service. Courteous technician who explained just how the process worked. He did a super job and my floors are beautiful. Will have this company back to do my carpets.
Did a good job cleaning the carpets and it did not have the checmical residue after drying.
quick drying and environment friendly