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based on 84408 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything was great. Thanks
Don't use chemicals
excellent service reps - great final results
Customer service and attention to detail
Keith was extremely informative and very professional.
The technician that came out was very nice.
That you don't use harsh chemicals. It took no time at all to get an appointment to have my carpets cleaned. They are really clean and look very nice.
No soap
Drying time and no chemical dnells
The Technicians, Charles and Troy were very kind and professional! They did a great job!
Always a great job. Casey was a true professional and a pleasure to talk to.
The cleaning solution used and the friendliness and knowledge of the employees
Charles, the service representative who did the work was professional, helpful, friendly, and did a great job!
I like the reminders and the great service.
Charles has been to the house at least twice and each time he is polite, efficient and he is extremely good at his job! The carpet dries quickly and it is amazing the stains you can get out.
Prompt, professional, friendly and excellent job.
Service and contacts were great, as this is the first time have used your service, want to see how long the carpet stays clean looking before being able to recommend to others.
They worked great, got out the stains and dirt.
Friendly efficient technician. Good results.
Our carpets look so good, we were very impressed by how the carpets looked and felt. Would definitely use Zerorez again.
I like that you don't use chemicals. Additionally, the technicians who cleaned my carpets (used Zerorez twice) were very knowledgeable.
the service was fantastic, price very reasonable, and I was impressed with the cleaning process
The high traffic areas still look dirty. The carpet is only 2 years old I thought that they would turn out better than they did
Zerorez was one of the best customer service experiences I have ever had! Prompt, courteous, respectful of my home and furnishing, I just can't say enough!
Our carpets look really clean, better than other times. This is the first time I have used Zerorez and it is much cleaner than the variety of others I have tried in the past. I also liked them technician, as he was very neat, clean, professional, nice and informative. My experience couldn't have been better, and he was on time.
The floor was so, so clean. Looked brand new.
Effectively cleans stains stay gone and staff are professional and friendly.
The technician was on time, explained what he would be doing and answered all my questions - and there were a quite a few. He worked diligently and left the house looking clean & neat. He has my highest rating!
Our technician Casey was fantastic! Our carpet has never looked better! I also appreciate that there is someone answering the phone during office hours.
Not have stairs so expensive!