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based on 84408 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Guy was friendly and quick. Carpets look great.
On time. Uniform. Polite & professional. Did a very nice job on our carpets...great job on our kitchen floor. Have used Zerorez several times.
it was quick and efficient!
the traffic stains were removed!
your technician was amazing and friendly and answered all my questions-what a great employee!
I worked with a very polite person too set my appointment and a very polite technician came to the house. The technician was personable and knowledgeable.The carpets look lovely and there was no chemical smell left behind. Thanks - it's just what we needed!
In fact, I referred a friend the next day.
My carpets looked new again and, unlike other professional cleaners, the color is restored. Other cleaners leave the carpet hard and after a few steps on it, the carpet would have a matted down look again. Zerorez made my carpets shiny, colorful and soft to the touch. After walking on it and enduring two dogs, the carpets still look clean and not matted down at all!
Very friendly serviceman who did a good, quality job. However, I have not received a receipt. When I asked, I was told it would be emailed to me.
The service was exceptional. The tech was on time, I received a call when he was on the way, that was very helpful with planning my day. The carpets came very clean with no residue or smell. Soap smells irritate my eyes an nose and there is non of that. My arrea rugs look better than they have in a long time. Thanks Zerorez. We will be using you again.
Spots and heavy traffic areas were so much cleaner Than I expected. Tech was very nice, professional and took his time to make sure it was perfect
Environmentally friendly products
I really appreciated the punctuality & pleasant attitude of your employees.
I like that it's eco friendly. Shawn Baker was very professional and did an excellent job on the tile/grout.
Ability to schedule appointments quickly with knowledgeable and friendly service. The technician arrives very promptly. The finished product is great.
The product is great. My carpet looks great. The dry time was considerably less than
Previous places I have used. Keith our cleaner was so nice and very professional. He
Explained things very clearly and was very personable. He worked very hard and did a
Great job. I will request him next time and I will use ZeroRez again. Thank you!
They are wonderful did a good job on my carpets and they were dirty.
Carpets turned out great
I liked Keith the technician that did the carpet. He was helpful and knowledgable.
You were able to remove a stain that two other companies could not. Keith was on time and professional.
Excellent results. Technician was professional and did an excellent job
Courteous service. Service technician did not try to upsell after a discussion of our needs. Will use ZeroRez again
Effecient. Honest. Thorough.
Great Carpet and rug cleaning. I like the fact that the carpet and rugs do not feel stiff after cleaning. Technician was prompt,polite and cleaned everything up before leaving. Would definitely recommend Zerorez to my friends.
That it's chemical free !
the tech that came to my house was extremely professional and on time.
very family friendly worker, polite efficient customer service, carpets came out great
Excellent communication (e.g., getting appt., calls ahead, follow-up) and
thoroughness in cleaning and following instructions.
Came early, did a great job on not only floor, but also rug and chairs. Provided on-site discounts for additional items.
fast and easy to schedule the appointment, and the couches and rugs I had cleaned were sparkling at the end, with no odor or wet smell
No chemicals or soaps; dries quicker; stays clean longer; professional servicemen; fair pricing; all around best product!!
Cordial employee
Fast service
Price a bit too high for the area done. Most furniture wasn't able to be moved, thus the area was small especially in the 2nd bedroom acting as a den.

Simple and Effective