Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86626 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 29, 2014 — Rated 9 out of 10 by G.P. Zerorez Phoenix
What do you like about our products and services?

Carpet was clean and dried quickly. Technician was very and helpful.
Report a concern   November 29, 2014 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Works well, repeated treatments keep stains from penetrating
Report a concern   November 29, 2014 — Rated 9 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Tile and carpet look great
Report a concern   November 28, 2014 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

It did what they said it would do.
Report a concern   November 28, 2014 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

I love the environmentally friendly product and the people that come to clean the carpets are always friendly and courteous.
Report a concern   November 28, 2014 — Rated 10 out of 10 by Darlene Turner Zerorez Phoenix
What do you like about our products and services?

EVERYTHING from start to finish. My technician was great!
Report a concern   November 28, 2014 — Rated 2 out of 10 by M.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Didn't get the spot cleaned up in the office carpet. Technician said he tried everything he could do but couldn't get it clean
Report a concern   November 28, 2014 — Rated 10 out of 10 by Theresa Norwich Zerorez Phoenix
What do you like about our products and services?

I love have clean the rugs fell and look after you are finished. The technician (Keith Keiholtz) was polite, informative and did an excellent job. This is the second time in 6 months that I had carpets cleaned. (I have 3 homes). He also told me about new products that I will request on my next carpet cleaning. I purchased the 2.5 galloon container of Zerorez solution and use it on everything. I love that it is non-toxic! Love you guys!
Report a concern   November 28, 2014 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

The guy who came to the house was fantastic. Nice guy, good attitude, knew what he was talking about, and did an overall great job.
Report a concern   November 28, 2014 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

Professional. On time. Friendly. Clean carpets.
Report a concern   November 28, 2014 — Rated 9 out of 10 by C.O. Zerorez Phoenix
What do you like about our products and services?

I am most satisfied. I do not make recommendations unless asked.
Report a concern   November 27, 2014 — Rated 10 out of 10 by J.O. Zerorez Phoenix
What do you like about our products and services?

Customer service was amazing, and my technician was very honest and forthcoming. He was very polite and had a great personality!! My carpets look great, and I will highly recommend them to any of my friends!!!
Report a concern   November 27, 2014 — Rated 10 out of 10 by Patricia Woodrum Zerorez Phoenix
What do you like about our products and services?

Very informative in telling me what might happen. He told me the carpet would be dry in five to eight hours, which is about the time it took. We have used zerorez and are happy with the results.

Patricia Woodrum
Report a concern   November 27, 2014 — Rated 7 out of 10 by D.D. Zerorez Phoenix
What could we do to improve?

You did a great job
Report a concern   November 27, 2014 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

Keith was friendly and informative did a great job, dried fast and no residue, thanks again
Zerorez!
Report a concern   November 27, 2014 — Rated 10 out of 10 by Rick Fish Zerorez Phoenix
What do you like about our products and services?

I like the total that Zerorez and in particular, your Arizona company, has toward customer satisfaction.
Report a concern   November 27, 2014 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

I liked that you don't use chemicals.
Report a concern   November 27, 2014 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

Fantastic service and great quality
Report a concern   November 27, 2014 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Our service guy was a really nice guy. The house looks great!!
Report a concern   November 27, 2014 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Technician was very experienced, efficient and knowledgable. The product works well.
Report a concern   November 27, 2014 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Courteous service rep and good job.
Report a concern   November 27, 2014 — Rated 10 out of 10 by Ryan Bell Zerorez Phoenix
What do you like about our products and services?

the technician was very nice and friendly. It was comfortable to have him in my home.the carpet came out cleaner than I expected. If I am so happy with the job that was completed at my property.
Report a concern   November 27, 2014 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

did a fantastic job on 21 year old carpet. very impressed overall and will use again
Report a concern   November 27, 2014 — Rated 10 out of 10 by M.A.A. Zerorez Phoenix
What do you like about our products and services?

Zerorez was great, the before and after was truly amazing, I'm so please with the job they did. Our technician, Dillon was superb!!! Thank you, I will be recommending your services to as many people as I can!
Report a concern   November 26, 2014 — Rated 8 out of 10 by L.G. Zerorez Phoenix
What could we do to improve?

Lower cost
Report a concern   November 26, 2014 — Rated 10 out of 10 by G.P. Zerorez Phoenix
What do you like about our products and services?

Albert my technician, did a great job of cleaning my couch. Very thorough !
Report a concern   November 26, 2014 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

The whole experience
Report a concern   November 26, 2014 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

I would recomend zerorez to my firends and family. Also, I would like to give a 10 to myTechnician Tyrone Winston. He knew what he was doing and
made sure that I was happy with the service. My husband was very impressed, also.
Report a concern   November 26, 2014 — Rated 5 out of 10 by M.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The service tech was great - on time - even arrived early - good personality - explained the process but I felt like it was a little rushed - not saying he wasn't thorough but I wish he had taken a little more time in each room - he was in and out - I had heard the rave reviews on KFYI - perhaps my expectations were too high? Carpet had a little bit of a funny texture when it dried...I will vacuum again tonight and Im sure that will make it feel better to walk on....
Report a concern   November 26, 2014 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Codie was exceptionally meticulous at explaining the products and services for ZeroRez. We started out with only cleaning carpets in 3 rooms and woundup also doing all the tiles and furniture Based on the quality of work and his personality.
we have had many other companies perform this service but Codie and ZeroRez exceeded all of out expectations

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