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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
That my carpet stay cleaner longer. That they feel soft to the touch.
Every time we have had Zerorez out to clean carpet and clean and seal tile they have done a great job and we are very pleased. This Tuesday was no exception. The two technicians who came were on time, polite, thoroughly went over the process with us and then got right to work and left our house looking spotless. We like that there is no residue of soap or the "crunchy" feeling in the carpeting and it dries quicker too. Can't say enough good things about Zerorez and will definitely use them again the next time we need our carpets and tile cleaned.
Sharon Brinkman
Ethan was nice and explained everything to me before he started. I added two extra things to the list and he told me the price for the additional services. He didn’t seem to be bothered by the additional work. He got started quickly and moved through the house cleaning everything thoroughly. I am very pleased with the job he did.
Nothing. The next day, my husband and I vacuumed both carpets because he said it would make the nap come up better and we got so much dirt out of both of them. Next time we’re going to do it ourselves with the market cleaner.
Excellent job
I AM ALWAYS SATISFIED WITH YOUR SERVICES ....THANK YOU !
Fast and efficient with no hard upsell.
The guy cleaning my rooms was very nice.
My technician Luis C was excellent.
On time, explains what's covered and what's not, thorough job, reasonably priced.
Thank you for a job well done! Will continue to use your services and recommend zero res to alll.
Very personable worker who explained the process well. Cleaned our entry area rug for us too. Thanks for a good job.
That were on time.
Explain what they were going to do.
The service man very good.
Listening to customer better
Been using Zerorez for over 5 years always great service for a good price .
The techs were on time, very professional and efficient. The cost was perfect and the carpet looks great!
The technician was great, process seemed effective.
Carpet is very clean and great workers.
Just disappointed that we paid extra for some sort of pet stain treatment that was supposed to go deep into the carpet pad (vs the topical treatment that we’ve had before) and literally saw no difference. And it still smells. I think the topical treatment we did before actually had better results.
Did a great job my carpet looks new.
Ramon was a very nice young man and very professional. I had several doggy potty spots & he took care of them. I also had some spots that just showed up. Not sure what it was. Ramon worked hard on them and they are gone now too. My carpet looks and feels so much better!
Great Job!!! Carpet looks like new again!!! Thanks!!!
Environmentally safe
Technicians are always thorough, professional, and the carpets look great
No residue, amazing customer service and friendly employees!!
My carpet looked like new and tile looked and felt clean.
No residue on carpets and technicians are the best very courteous and carpets always look great. Fees are fine and options for additional services
Always a good job and clean carpets. I won't use anyone else
The carpets are cleaner than I have ever had with another company.
Very professional & polite employees