Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84393 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 1, 2024 — Rated 10 out of 10 by J.U. Zerorez Phoenix
What do you like about our products and services?

The carpets are cleaner than I have ever had with another company.

Report a concern   May 1, 2024 — Rated 7 out of 10 by K.H. Zerorez Phoenix
What could we do to improve?

I’ve used you before and was very very impressed, but this time still had a few spots when it dried. Looks like they we’re just missed.

Report a concern   May 1, 2024 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Technician did an excellent job! She was friendly, efficient, polite and informative, as well! Highly recommend!!!

Report a concern   May 1, 2024 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

Jordan did a good job and the carpet looks great. We will see you again in a few months.

Report a concern   May 1, 2024 — Rated 0 out of 10 by J.Z. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Doesn’t seem clean and my front landscaping light was damaged by the hose

Report a concern   May 1, 2024 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, reliable, great work!

Report a concern   May 1, 2024 — Rated 10 out of 10 by L.N. Zerorez Phoenix
What do you like about our products and services?

Provided clear description of services,timely

Report a concern   May 1, 2024 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

I like the fact that there is not too much water to buckle my carpets, and no dirt-catching residue is left behind.

Report a concern   May 1, 2024 — Rated 5 out of 10 by D.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The stains in the carpet were very much present the very next morning. Disappointed that it wasn't taking care of.

Report a concern   May 1, 2024 — Rated 0 out of 10 by L.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

carpet looks no different "after" the cleaning than they did before. Waste of time and money

Report a concern   May 1, 2024 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

The technician was friendly and knowledgeable. I like the fact that zerorez cleans without the additional soap and residue on the carpets

Report a concern   May 1, 2024 — Rated 10 out of 10 by V.B. Zerorez Phoenix
What do you like about our products and services?

Friendly and knowledgeable technician no after smell. Stains removed. Carpet looks great!

Report a concern   May 1, 2024 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

The technician was GREAT!

Report a concern   May 1, 2024 — Rated 10 out of 10 by Helene Smith Zerorez Phoenix
What do you like about our products and services?

Zerorez does an amazing job. I have never been happier. Their techs are on time and professional. I'm a lifelong customer now.

Report a concern   May 1, 2024 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

My cleaner was very very professional And enjoyable to talk to. He was very knowledgeable. He as a great worker.

Report a concern   May 1, 2024 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Carpet is damp not totally wet.

Report a concern   April 30, 2024 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

He did a fantastic job on our carpets!

Report a concern   April 30, 2024 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

On time scheduling. Professional service Technicians and quality of work

Report a concern   April 30, 2024 — Rated 10 out of 10 by Terry Adams Zerorez Phoenix
What do you like about our products and services?

Did a great job of cleaning the crpet, arrived on time nd a courteous tech. Whats not to like!

Report a concern   April 30, 2024 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Thank you, Ryan, for an excellent job on our two recliners! You were very personable and professional. We are very pleased with the cleaning of the recliners...they look great!

Report a concern   April 30, 2024 — Rated 10 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

Your tech was great!
And did a great job!

Report a concern   April 30, 2024 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

The technicians were very knowledgeable and thorough. They recommended treatment options to extend the life of the carpet but were not pushy when doing so.

Report a concern   April 30, 2024 — Rated 10 out of 10 by S.N. Zerorez Phoenix
What do you like about our products and services?

Zerorez just shampooed my carpets and I couldn't be happier. The young man that came to my home was very pleasant and competent. I highly recommend them.

Report a concern   April 29, 2024 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Excellent, professional service.
Will definitely book again!

Report a concern   April 29, 2024 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez for years, they always have done a great job. This last time I felt like the technician was trying to over charge me, I ask for sanitizing the carpets and he said each room was $80.00 per room, I said no way! in the past I have paid less. He then came back and said he would do it for $40.00 per room, I said ok.
They had a special going on for $40.00 per room, I thought what a great deal then my bill ends up being $205.00 for the two bedrooms...WOW!

Report a concern   April 29, 2024 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

All of my spots came out of the carpet and looks super clean

Report a concern   April 29, 2024 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

The promptness of the tech and his professionalism

Report a concern   April 29, 2024 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Ryan was on time, very polite, did a fantastic job on my carpets and
talked to me about cleaning my travertine and provided a quote.

Report a concern   April 29, 2024 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

Fantastic job of cleaning! Friendly, professional employees for scheduling and cleaning every time and been using Zerorez for years. Wouldn't change a thing. Thank you!

Report a concern   April 29, 2024 — Rated 9 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

good


Privacy Policy