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based on 84393 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technicians were very friendly and thorough.
Our tech was super sweet, very informative, and highly skilled. We will continue to use Zerorez whenever we need our carpets cleaned.
Service person was outstanding and the cleaning done was absolutely amazing.
The Technician spent the extra time to explain each step of the cleaning process without using any additional products for stains. Very patient and answered all concerns.
Customer service was a10+.
My carpet has not been this clean in years, and nearly dry when finished.
Very happy customer!
My carpet always looks great after and your service men are always so nice. Very polite and make sure you’re satisfied.
I like the "no soap" concept. Your technicians are always friendly, helpful, and professional.
Love the water for household cleaning!
MY carpets are clean and soft. Your employee was very good took very much care of my walls and my carpets
Friendly customer service. Easy and fast service. Quality cleaning!
OUR GUY THAT CAME TO DO OUR CARPETS DID AN AMAZING JOB AND I RECOMMAND HIM TO ANYONE. GREAT CUSTOMER SERVICE AND MY CARPETS LOOK AMAZING
Timely and thorough
Tech was knowledgable and efficient
excellent cleaning and friendly staff..
Efficiency
Expertise
Quality work
Good
Spend a little more time doing job instead of rushing.
Offer discount to do additional work while there - I have throw rug that could have been done quickly while already here but price quoted was more to do rug than two whole bedrooms so I declined.
Very professional. Attention to detail.
Your technician Juan was very friendly, professional, and kind. He was thorough and discussed the needs of the deep cleaning with my husband and was able to explain everything very well. He was there late to complete the job and was very kind and understanding of my autistic son when he arrived home. He paid a lot of attention to detail, and I greatly appreciate his service.
The carpet stay soft and look clean.
My experiences with Zerorez have all been good. The technicians arrive at the scheduled time with a text message when they are on their way. The technicians are professional and hard working. I had furniture as well as carpet cleaned on my last appointment with Zerorez. The technician did a thorough job cleaning multiple pieces of furniture. He also paid special attention to worn areas of the carpet.
The technician who did the job - Juan - was very conscious and pointed out problem areas as he worked. Also, the pricing was very clear, no surprises at the end.
The service was awesome. The techs were very professional and did an outstanding job. I won’t hesitate to use them again.
We have used Zerorez for years because the outcome is so much better than anyone else we've used. The people sent to clean are always polite, call prior to coming, and very professional.
The tech was very honest and thorough. It smelled so much better. The only thing is the ads on social media are misleading, but the tech is honest about what can be done
No soap smell just fresh carpet
Quick drying
No weird texture to the carpet from detergents
From the original call to the tech who arrived for service, all done very professionally. Even though I had only called about upholstery cleaning, I showed him a couple of carpets concerns and he was able to quickly clean those as well. Very pleased! Thank you!
Zerorez had many good reviews from satisfied customers and I like the fact that no harsh chemical's are used and left behind, safe for pets.
The technician (Eric) was prompt and actually a few minutes and asked if it was OK to start, I was notified in advance that my Zerorez technician was on his way.
The service was absolutely outstanding!, I was thoroughly amazed on the results I was seeing shortly after starting the cleaning process. I was impressed by the process and the steps that were taken and attention to detail from start to finish. I will definitely use Zerorez again and recommend them, thanks for doing such a great job!
All I can say is "WOW"!
I have called CS and texted number with photos and still have not heard back from anyone. Your company was recommended to me. There is more info than I want to write here
Quick and easy. No residue left behind
Jeff was amazing!
He did the best cleaning I’ve ever had. There was not one stain on my carpets when he was done.
He was professional, friendly, and very efficient. I was comfortable with him in our home, and I’m in awe of the thorough cleaning that my stained carpets received.