Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84393 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 27, 2024 — Rated 10 out of 10 by Ginger Piper Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, fair prices, polite & knowledgeable techs.

Report a concern   April 27, 2024 — Rated 10 out of 10 by June Mays Zerorez Phoenix
What do you like about our products and services?

they are fast, and do a great job

Report a concern   April 27, 2024 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Affordable and does a great job cleaning carpets.

Report a concern   April 27, 2024 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Customer service was great. Floors were clean and not damaged. Carped dried quickly and had no smell and wasn’t crunchy or stretched. It was very clean. Our cleaner Shawn was fantastic.

Report a concern   April 27, 2024 — Rated 8 out of 10 by T.C. Zerorez Phoenix
What could we do to improve?

The technician did a great job cleaning my carpets. She was polite and diligent. My only complaint is I got a 10 minute warning for her arrival, not 30 minutes like my email advised.

Report a concern   April 27, 2024 — Rated 10 out of 10 by Carol Kurowski Zerorez Phoenix
What do you like about our products and services?

Did a great job.

Report a concern   April 26, 2024 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

Great customer service and technicians where great.

Report a concern   April 26, 2024 — Rated 9 out of 10 by Barbara Clark Zerorez Phoenix
What do you like about our products and services?

Friendly tech good price but most of all good service and a great job. Carpet looks almost new

Report a concern   April 26, 2024 — Rated 10 out of 10 by Gaylene Mosbauer Zerorez Phoenix
What do you like about our products and services?

I like how clean my carpet come out.

Report a concern   April 26, 2024 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Joshua did a great job!!

Report a concern   April 26, 2024 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Good job

Report a concern   April 26, 2024 — Rated 10 out of 10 by John Salter Zerorez Phoenix
What do you like about our products and services?

Professional, courteous employees ! Quality work !

Report a concern   April 26, 2024 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Definitely use Ryan again!!

Report a concern   April 26, 2024 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

We have used your service for years. Our service from Juan was the best yet.

Report a concern   April 26, 2024 — Rated 10 out of 10 by Barbara Robinson Zerorez Phoenix
What do you like about our products and services?

The technician was very thorough and did a great job.

Report a concern   April 26, 2024 — Rated 10 out of 10 by bill hiniker Zerorez Phoenix
What do you like about our products and services?

The crew did a thorough job

Report a concern   April 26, 2024 — Rated 10 out of 10 by Dennis Shackley Zerorez Phoenix
What do you like about our products and services?

Excellent service, knowledgeable staff, and did an outstanding job.

Report a concern   April 26, 2024 — Rated 5 out of 10 by L.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I should have been told from past work, how much the carpet cleaning would cost .

Report a concern   April 26, 2024 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

The cleaning tech was very professional and did a great job. She was on time and my carpets looked great after the cleaning. I would definitely use Zerorez again!

Report a concern   April 26, 2024 — Rated 10 out of 10 by Peggy Aldrine Zerorez Phoenix
What do you like about our products and services?

Courtesy, knowledge and reliability.

Report a concern   April 26, 2024 — Rated 10 out of 10 by Cheryl Johnson Zerorez Phoenix
What do you like about our products and services?

Customer service was awesome and the guys were real professional and friendly. Good job.

Report a concern   April 26, 2024 — Rated 10 out of 10 by Blake McGinnis Zerorez Phoenix
What do you like about our products and services?

Both of the two techs who showed up to my condo were punctual, professional and knowledgeable. They did an outnumbered job on my carpets and I will certainly use your services again.

Report a concern   April 26, 2024 — Rated 10 out of 10 by A.N. Zerorez Phoenix
What do you like about our products and services?

Products are Products, yes yours seam to be less chemically... but finding good people is the key for any reputable quality company. Our tech was very personable, did a great job, took his time explaining the process, and towed the company line by offering other services before he packed up. I didn't need any other services this time, but good information for next time! Good experience. Thank you.

Report a concern   April 26, 2024 — Rated 8 out of 10 by A.G. Zerorez Phoenix
What could we do to improve?

They did a great job, very informative and polite.

Report a concern   April 26, 2024 — Rated 10 out of 10 by I.K. Zerorez Phoenix
What do you like about our products and services?

Very hard worker and wonderful personality. Did a GREAT JOB

Report a concern   April 26, 2024 — Rated 7 out of 10 by D.K. Zerorez Phoenix
What could we do to improve?

At the end of the appointment I was told basically that what ever film was on the tile couldn’t be removed because it may harm the equipment, it would have been nice to know this prior to having the tile done in the first place. I would have to think “these experts” would be able to make that call prior to starting, and me paying beer 900$ to hav emu floors cleaned. My tile now looks blotchy and I wish I just left it alone.

Report a concern   April 26, 2024 — Rated 8 out of 10 by J.K. Zerorez Phoenix
What could we do to improve?

Please let the customer know where you are getting the water from. To do the cleaning?

Report a concern   April 26, 2024 — Rated 10 out of 10 by Joe Vella Zerorez Phoenix
What do you like about our products and services?

I like the concept of the water used in the cleaning process. I like that the carpeting dries more quickly than other carpet cleaning services. What I don't like is the placement on the payment app for the giving of a tip. Unnecessary and inappropriate for this kind of business.

Report a concern   April 26, 2024 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Tech did a very thorough job. Service was timely.

Report a concern   April 26, 2024 — Rated 10 out of 10 by P.F. Zerorez Phoenix
What do you like about our products and services?

My technician Ramon was Amazazing ! This guy saved your company from losing a customer. He knows what he’s doing and was not as pushy as your customer service team. I will definitely be using Ramon again. Thank you.


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