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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Skylar did some awesome work! Friendly and professional
Your technician, I believe his name was Justin, did a wonderful job. He was polite and friendly. Our sectional looks almost brand new.
Thank you!
Everyone I talked with was very pleasant, the technicians were very attentive and considerate. But with the difficulties of the first technician spilling some detergent on the stairs and the issue the second technician fixing the stairs not leaving a voicemail when calling was problematic for me. The problem was fixed though in the end and I appreciated and am satisfied with the work. I would have given a 10 out of 10 if not for the spill.
Turned out very nice.
Technician was friendly, on time and did good work without wasting time.
Super easy to schedule. Lots of reminders. Appreciated the 15 minute notice before arrival. Joshua was great, very professional, knowledgable and I trusted his advice. Carpets looked amazing afterwards and I appreciated the booties to keep it clean while drying.
On time, professional and thorough carpet cleaning. We will use these services again when we need them.
The gentleman knew what he was doing. He did it efficiently with no mess. Loved the results of the cleaning. Great job.
The technician did a great job, was friendly, and professional.
Carpets are thoroughly clean and remain soft. No harsh chemicals.
Adrian was friendly, knowledgeable, professional. Ty ty to her!
The technician was very good and efficient.
He explained what he was going to do, the process and chemical/water Zerorez uses.
Thank you for your service. It was a good experience and professional.
Carpet looks good.
Technician was great. Nice work, quick, amd prompt.
All though the mistake was taken care of, it shouldn't have happened int the first place. I didn't find there cleaning results any better than who I have used in the past. I would not be comfortable referring them to my friends.
Excellent service
Easy to make appointments. Communication is excellent. Technician was skilled and friendly
Timely and efficient
Isaac was very professional and did a great job! Carpets look beautiful and dried vey quickly.
Appreciated that Isaac offered additional services for additional fees, but no hard sell when we declined.
They have great product and did a great job on my carpet! I'd recommed them to everyone. Our tech was very professional and helpful.
Thanks Again,
Dana Klarmann
Very consistent. Carpets always look great. Friendly professional service .
The service technician was very friendly and efficient. Also, very easy to book.
I have called and texted several times as the cleaner over charged me for services I did not ask for. I have requested the partial refund and keep getting the same response. We will look into and get back to you. I finally disputed the charge on my credit card.
We had technician Ryan Stevens come out to clean our carpets. On the day of the cleaning, t Ryan arrived right on time. He was not only punctual but also extremely professional and courteous. Before starting, he took the time to assess the condition of the carpets and discuss any specific areas of concern I had.
Ryan left my carpets looking brand new. He paid close attention to detail, ensuring that every inch of carpet was thoroughly cleaned.
Ryan went above and beyond to ensure that I was happy with the results. He even provided me with useful tips on how to maintain the cleanliness of my carpets between professional cleanings.
Overall, I couldn’t be happier with the service provided by Zerorez and specifically by Ryan Stevens. If you’re looking for a reliable, professional, and effective carpet cleaning service, I highly recommend giving them a call. You won’t be disappointed!
-Dacia and Rocky Atkinson
Quick, easy and did a great job!
The carpets are so clean when finished and no residue. It is an excellent company to deal. From the initial phone call to the technicians that clean the rugs, everyone is so friendly and helpful. Absolutely the best customer service.
Great service, very kind and friendly
Awesome service , very knowledgeable staff.
We have been very happy with the work you do!nOur carpet looks great!