Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84392 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 7, 2024 — Rated 4 out of 10 by I.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Phone estimate was around $400 but ended up $614. Was charged $150 extra to clean tile in master bath and $25 to shampoo walk-in closet. Some of the tile grout is still dirty so the job was evenly done. If I'd noticed that b/f the tech left I wouldn't have tipped. Also, one man crew so it took almost 3 hours, wasting a lot of my time.

Report a concern   May 7, 2024 — Rated 10 out of 10 by Theresa Sylvester Zerorez Phoenix
What do you like about our products and services?

I'm happy that there is no soap residue left on the carpet.

Report a concern   May 7, 2024 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

Our carpets look great after cleaning and your techs are courteous, friendly and know what they are doing.

Report a concern   May 7, 2024 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

I had an awesome quick service!! he did a great job on the Rugs and Tile. Can beat Zerorez for how clean they make everything and without the residue!

Report a concern   May 7, 2024 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

The products you use don’t cause the dirty spots to reappear

Report a concern   May 7, 2024 — Rated 10 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

They are always the best for carpet cleaning and tile and grout. On time, courteous and polite. Very knowledgeable.

Report a concern   May 7, 2024 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

It was a very good experience. TY

Report a concern   May 7, 2024 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Efficient

Report a concern   May 6, 2024 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Clean carpet

Report a concern   May 6, 2024 — Rated 10 out of 10 by Chad Ashby Zerorez Phoenix
What do you like about our products and services?

Our technician was very friendly.

Report a concern   May 6, 2024 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Neil was extremely knowledgeable, helpful, and professional!

Report a concern   May 6, 2024 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

No harsh chemicals, no sticky carpet afterwards.

Report a concern   May 6, 2024 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

Efficient

Report a concern   May 5, 2024 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Quality products/solutions that truly clean carpets, tile and grout.

Report a concern   May 5, 2024 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

He was knowledgeable

Report a concern   May 5, 2024 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Floors looked amazing. Great customer service.

Report a concern   May 5, 2024 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Carpet looks and feels great!

Report a concern   May 5, 2024 — Rated 10 out of 10 by S.V. Zerorez Phoenix
What do you like about our products and services?

Knowledgeable employees who discussed our options when cleaning our carpet. He was quick, efficient, and picked up his materials.

Report a concern   May 5, 2024 — Rated 10 out of 10 by B.O. Zerorez Phoenix
What do you like about our products and services?

Great job and fast

Report a concern   May 5, 2024 — Rated 10 out of 10 by V.W. Zerorez Phoenix
What do you like about our products and services?

Great service and Joaquim did a great job!

Report a concern   May 5, 2024 — Rated 10 out of 10 by Tina Jakubowicz Zerorez Phoenix
What do you like about our products and services?

Our technician Jaun was so professional and thorough! The carpet looks almost like new. He did an excellent job!

Report a concern   May 5, 2024 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

We liked it!!

Report a concern   May 5, 2024 — Rated 10 out of 10 by S.V. Zerorez Phoenix
What do you like about our products and services?

Great job

Report a concern   May 5, 2024 — Rated 10 out of 10 by Richard Mueller Zerorez Phoenix
What do you like about our products and services?

They were efficient, on time, very neat and fast

Report a concern   May 5, 2024 — Rated 9 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Good job and techs were great.

Report a concern   May 5, 2024 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

Every thing was fine!

Report a concern   May 4, 2024 — Rated 9 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Technician did a great job cleaning the carpet. I just wish the carpet would dry a little sooner. It’s been over 36 hours and I still have very wet areas. The stairs still look dirty to me but it could be that they are still wet.

I also wish your prices weren’t so high with additional environmental and gas fees. It adds up quickly.

Report a concern   May 4, 2024 — Rated 10 out of 10 by Richard Courtney Zerorez Phoenix
What do you like about our products and services?

The care the tech took to talk to me about how everything works. Took his time to do all the work. Everything was good and he had me check out the how the furniture turned out. I felt very comfortable with him.

Report a concern   May 4, 2024 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Very professional and efficient. Ryan was very nice, helpful and got the job done quickly.

Report a concern   May 4, 2024 — Rated 10 out of 10 by Lee Alton Zerorez Phoenix
What do you like about our products and services?

Technician, very friendly arrived on time. Did a great job on the carpets. And furniture furniture.


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