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based on 84507 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast response, friendly but professional service, excellent product of service!
My carpets are still clean. My last regular carpet cleaning resulted in dirtier carpets within 2 weeks.
Did an awesome job cleaning my carpets!
I would definitely recommend zerorez for carpet cleaning. I elected to have your tech clean the grout in my master bath and that didn't come out very well. The grout is only one year old but there are several sections that look pretty much the same as they did before they cleaned the floor.
Hard working, got the carpets clean.
The guy (casey?) was friendly, worked fast, and did a great job.
Great tech, can count on you!
Steve is the greatest and zero rez is great too
I was extremely pleased with the process of the empowered water. The results were amazing!!! This is a rental and the carpet is not the best, but it looks great!
Trey was amazing and I was so glad he came to my home. He is a true asset to your company and was a joy to work with. He helped me to understand the process and what he felt he would be abject do for me. I went from having only the carpets done, to having 3 large Area rugs as well as having the tile in my kitchen bathroom and hallway done as well.
Mr friend came over the next day and he has an appointment Wednesday for all carpets and the tile with a Trey.
Scheduling sucked. Was told 9am then on the day of it was 4 pm. Whole day screwed
Make sure when the client asks for a period ific time they get it.
Great product, friendly techs.
We have cleaned the carpets just as well ourselves. There were areas that when dried were crunchy like the solution had been left on the carpet. The tech did not call before he arrived.
My technician Andrew was very thorough and efficient. My carpets look great after the cleaning. I was a bit disappointed with the customer service rep when I called in and also frustrated that I had to call again to get my requested technician. I have found someone that is reliable and trustworthy to be in my home with Andrew so if I request him it shouldn't be so difficult to set that up.
Everything
We have a lot of pets and even though you always say you might not be able to get the stains out you always do. The carpet looks like new when you are finished
Clean carpets
My floors look great and are sanitary!!!
Loved the cleaner... also loved the fact that there is no leftover residue
Easy to schedule; efficient service; affordable too.
We thought that the price for cleaning our small area rug was quite high.
Note, the Technician, Abel Valdez was very courteous, friendly and professional.
He did an outstanding job for us.
From the initial phone call to set up an appointment to the service tech (Sean) who performed the carpet cleaning, your people were friendly, helpful, respectful, and knowledgeable!
How all the stains were able to come off!
Professional and a well done job. Very happy with the outcome and my check was great
The absence of harmful chemicals.
Great service; even thought our carpet is quite old you still made it look pretty good!!
The customer service and quality.
Very curtious gentlemen. Know pressure. Went about their business and left everything as they were when they entered. Did a great job,very pleased. Will have them back to clean area rug.
Friendly,fast and courteous service.
lower prices