Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84507 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 17, 2015 — Rated 6 out of 10 by S.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Dont understand why you left a big dirty in the corner if it required more money i had no problems it took me all of 5 minutes to clean it myself by hand i know you cant make a silk purse from a sows ear the rest was done nice thank you

Report a concern   July 17, 2015 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly service, and my carpets look and feel great.

Report a concern   July 17, 2015 — Rated 1 out of 10 by J.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had my tile cleaned before by a different company and all the dirty and grime came out of the grout . I was disappointed with how my tile looked after your service. It really doesn't look all that clean in spots especially since I paid $110.00

Report a concern   July 17, 2015 — Rated 10 out of 10 by D.A.G.M. Zerorez Phoenix
What do you like about our products and services?

Efficient and effective.

Report a concern   July 17, 2015 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Everything. From the people who complete the work to the final product it was all excellent.

Report a concern   July 16, 2015 — Rated 3 out of 10 by G.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You did not schedule me and your employees would not admit the error. I took the day off work and cleaner did not arrive until after 6:00 pm!

Report a concern   July 16, 2015 — Rated 10 out of 10 by A.J. Zerorez Phoenix
What do you like about our products and services?

No soap stays cleaner longer.

Report a concern   July 16, 2015 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

I don't know anything about your products. However, the cleaning of my carpet and
especially the stain from the rug matt under the carpet being wet was truly a
bonanza for me.

Report a concern   July 16, 2015 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

My carpets stay cleaner longer. Very efficient and courteous staff.

Report a concern   July 16, 2015 — Rated 9 out of 10 by S.L.B.A. Zerorez Phoenix
What do you like about our products and services?

The technician did a great job and carpets look great.

Report a concern   July 16, 2015 — Rated 5 out of 10 by S.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You didn't disappoint me just not sold you are any better than Coit / Stanley Steamer etc...
You state you are GREEN and then charge an $14.00 Environment fee ?????? (strange) I saw it on the web site - knew about the fee - but why ????

Report a concern   July 16, 2015 — Rated 9 out of 10 by Mary Crump Zerorez Phoenix
What do you like about our products and services?

The cleaning was great and so thorough. Our representative showed that he was dedicated to making sure the house was cleaned to our satisfaction

Report a concern   July 16, 2015 — Rated 10 out of 10 by C.N. Zerorez Phoenix
What do you like about our products and services?

Shawn did a great job. He was very efficient.it left the carpet soft and clean.I have already told people about you thank you very much.

Report a concern   July 16, 2015 — Rated 10 out of 10 by W.E. Zerorez Phoenix
What do you like about our products and services?

Got the job done quickly and for an affordable price. Plus they got the pet stains out of my carpet!! Very satisfied.

Report a concern   July 16, 2015 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

We are extremely pleased with the quality of the work done and the friendliness and professionalism of the two guys who did the work!

Report a concern   July 16, 2015 — Rated 8 out of 10 by M.J. Zerorez Phoenix
What could we do to improve?

Make sure your quotes are more accurate by providing information that could lead to a change in price.

Report a concern   July 16, 2015 — Rated 10 out of 10 by J.O. Zerorez Phoenix
What do you like about our products and services?

Timely, professional and thorough! Made good recommendations for continued maintenance!

Report a concern   July 16, 2015 — Rated 10 out of 10 by Jay Jaber Zerorez Phoenix
What do you like about our products and services?

Professional

Report a concern   July 16, 2015 — Rated 10 out of 10 by T.E. Zerorez Phoenix
What do you like about our products and services?

The guy who did the work was extremely polite and professional. It looked great when it was done! I will for sure be using you again in the future and have already recommended you to a friend!

Report a concern   July 16, 2015 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

1. No harsh chemicals.
2. Amazing results.
3. No sales pressure. Helpful suggestions made; questions answered.
4. Friendly staff.

Report a concern   July 16, 2015 — Rated 10 out of 10 by J.Y. Zerorez Phoenix
What do you like about our products and services?

Reputation I can trust. Courteous and professional service.

Report a concern   July 16, 2015 — Rated 10 out of 10 by H.J. Zerorez Phoenix
What do you like about our products and services?

Your service does not leave any residue. Everything dried quickly and the clean surfaces were evident immediately.

Report a concern   July 16, 2015 — Rated 10 out of 10 by Deborah Daliman Zerorez Phoenix
What do you like about our products and services?

I was very happy after Eric completed the carpet cleaning. My carpets look GREAT! Eric was professional and explained what he was doing and I loved the fact that he did an area and showed me what the difference was and if I wasn't happy he would leave but the difference was outstanding ..... Carpets are CLEAN! Will use ZEROREZ again.

Report a concern   July 16, 2015 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

Your products are safe and do an excellent job cleaning the carpet. Your service tech was very professional and did an excellent job

Report a concern   July 16, 2015 — Rated 7 out of 10 by H.R. Zerorez Phoenix
What could we do to improve?

Cost is high

Report a concern   July 16, 2015 — Rated 10 out of 10 by J.O. Zerorez Phoenix
What do you like about our products and services?

No residue

Report a concern   July 16, 2015 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Clean carpets, thorough job, no soap, very polite techs.

Report a concern   July 16, 2015 — Rated 10 out of 10 by Jason Whiteman Zerorez Phoenix
What do you like about our products and services?

fast and effective

Report a concern   July 15, 2015 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

The carpets look great after they are cleaned with the Zerorez system.
Joe did a very nice job and he was very considerate. I would ask for him again to do the next time
I would schedule and appointment.

Report a concern   July 15, 2015 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Great service on the phone and in person - carpets always look great!


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