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based on 84507 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet is not wet for days. The only thing I would like a little better is the time frames. I called well in advance to book my appointment so I could be the first appointment of the day but when the day came I was put on the schedule for 10-12 time frame. Other then that I am very pleased with your company. Thank you!
The service we received.
Technician was polite, took care in our home, and very efficient..
The service was great but If your carpet looks as bad as mine I would just recommend replacing it rather than spending the money trying to clean it.
I have had other companies come in and clean my carpets before. The stains usually came back up. I was waiting to see if smells or stains would surface. Thankfully no stains that we didn't discuss came back. Sean Hankins was extremely helpful and professional.
Carpets are very well done. Staff are friendly.
Carpet was left with some sticky like residue and didn't come as clean as I would have hoped. A monetary refund of part of the charge would be nice.
Carpets look fantastic. Tech was professional, friendly and quick.
I like how good my carpet looks after they are cleaned by zero rez.
I like everything about your product!! It is green. It gets my floors very clean. Drys nicely with no residue. The man who can to clean was very nice and I felt comfortable with him in my home. He explained everything to me. There were no surprises. I would recommend Zerorez to anyone needing a cleaning. I plan to have them back to do my tile floors.
on time service, good treatment, and polite
PROFESSIONAL STAFF
The carpets get very clean, all stains removed, and carpets look new again. Personnel excellent!
No harmful chemicals yet great results
everything
Tell homeowners what they can do before zero Rez. Gets to the house, on stubborn stains.pre treat
Everything was great -
An excellent job well done
will use again
Your text didn't amazing job and my carpets look amazing after he was done.
That the company was friendly and worked hard at my home.
advance calls, professional technician, knowledgeable
Did not call me beforehand
Impressive
not as wet
ROBERT OUR SERVICE TECH WENT THROUGH EVRYTHING VERY THOUROGHLY AND MADE SURE EVERTHING WAS TO MY SATISFACTION WHEN HE LEFT
You do exceptional work and your techs are always SUPER friendly and pleasant to have in my home.
Expected wait time. A heads up phone call from the tech stating he/she is one or two jobs out and an approx. Eta. would be helpful.
Fast, prompt,excellent service. The tech was very professional and would request him for future appointments.
Service Tech was very careful with the surrounding walls and corners. She seemed knowledgeable about the product.
Clean carpets no dog smell after