Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84508 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 12, 2015 — Rated 9 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

No chemicals. Great customer services from Keith K.

Report a concern   August 12, 2015 — Rated 7 out of 10 by M.M. Zerorez Phoenix
What could we do to improve?

The carpet cleaning is excellent, however, your pricing for upholstery cleaning spot cleaning and any other extras are very high.

Report a concern   August 12, 2015 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

good cleaning

Report a concern   August 12, 2015 — Rated 10 out of 10 by Elizabeth Urbieta Zerorez Phoenix
What do you like about our products and services?

I'm a mom, one toddler and expecting a second one in December. When I was pregnant with my first, I realized how many chemicals I had in our house. Ever since, I've done everything possible to cut out as many chemicals out of our lives as possible. What I love most about your company is that you only use water as a cleaning agent. I plan on being a long time customer and using you to deep clean everything in my house!

Report a concern   August 12, 2015 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

It cleaned the carpeting and looks great! I got what I wanted and am satisfied.

Report a concern   August 12, 2015 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

It's fast, clean, smells fresh, dries fast, is affordable. Employees are professional and easy to work with.

Report a concern   August 12, 2015 — Rated 10 out of 10 by Hilda Kuether Zerorez Phoenix
What do you like about our products and services?

Saved replacement of carpeting.

Report a concern   August 12, 2015 — Rated 3 out of 10 by J.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Still waiting to hear back after calling you twice. Unresponsive. Nobody has a clue about my order or my needs

Report a concern   August 12, 2015 — Rated 6 out of 10 by D.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You wouldnt clean my carpet bwcause of pet stains.... :(

Report a concern   August 12, 2015 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

Every thing gets thoroughly clean and it stays good looking for a long time~~~no residue to attract dirt.

Report a concern   August 12, 2015 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Scheduled quickly, quoted accurate or higher price than you ultimately charged, showed up on time, called to confirm price and arrival. In short, you delivered everything you promised or more, and the service itself was high caliber. Will refer you out to others as my son referred you to me.

Report a concern   August 12, 2015 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

My carpets are cleaner then they have ever been, and our zerorez guy Dylan was so accomodating, professional and thorough. He was absolutely wonderful, and I have super clean carpets to prove it.

Report a concern   August 12, 2015 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

No smell, dries fast

Report a concern   August 12, 2015 — Rated 10 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

They are green

Report a concern   August 12, 2015 — Rated 10 out of 10 by Leo Ladehoff Zerorez Phoenix
What do you like about our products and services?

Prompt, fast, good result.

Report a concern   August 12, 2015 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

Everything turned out perfect. We haven't had our carpet cleaned in 8 yrs and while the carpet wasn't that dirty, there were terrible traffic patterns. Our carpet looked brand new after the cleaning.

Report a concern   August 12, 2015 — Rated 2 out of 10 by L.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Found that after the carpet was dry alot of stains were still there

Report a concern   August 12, 2015 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

My carpets are cleaner than they have ever been!

Report a concern   August 12, 2015 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

They explained since the beginnig the condition of our carpet; the personnel is very professional and corteous. zerorez got rid of the pet smell that the previous owners of our new home left!!

Report a concern   August 12, 2015 — Rated 10 out of 10 by Jean Davis Zerorez Phoenix
What do you like about our products and services?

Carpet dried fast and is soft. Tech that cleaned carpet was professional and personable. I paid the price the advertisement said...there was no high pressure up selling which I appreciate.

Report a concern   August 12, 2015 — Rated 5 out of 10 by M.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

2 tiles were chipped after cleaning. Pictures were taken and I was told I would be contacted via email to resolve...still waiting for said email.

Report a concern   August 12, 2015 — Rated 10 out of 10 by Joseph Fracassi Zerorez Phoenix
What do you like about our products and services?

Technician was very professional

Report a concern   August 12, 2015 — Rated 10 out of 10 by R.A.Q. Zerorez Phoenix
What do you like about our products and services?

Zero residue. Much softer carpets. Very satisfied with grout tile cleaning.

Report a concern   August 12, 2015 — Rated 10 out of 10 by Dana Clyde Zerorez Phoenix
What do you like about our products and services?

Dries relatively quick, stays cleaner longer, employees go the extra mile to make a satisfied customer or repeat customer like myself.

Report a concern   August 12, 2015 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Carpet stays looking good for a long time.

Report a concern   August 12, 2015 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

1. Very efficient and professional employees.
2. Communicated exactly what would happen.
3. Cleaned 4 bedrooms, one old oriental rug, & a wool area rug and did an outstanding job!

Report a concern   August 12, 2015 — Rated 10 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

Very professional and friendly technicians. Cleans carpet really well and is safe for my Grandkids!

Report a concern   August 12, 2015 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

No smell and the carpet feels softer to walk on after a trestment

Report a concern   August 12, 2015 — Rated 10 out of 10 by Michael Browning Zerorez Phoenix
What do you like about our products and services?

The technician was very good. He told us eveything about what he was doing and was very informative.

Report a concern   August 12, 2015 — Rated 5 out of 10 by D.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

when i scheduled the appointment i asked if this was an appointment for an estimate or for the actual work.i was told "just for the estimate". When your company showed up wednesday after i got out of work they were ready to clean...i had nothing moved out of our family room..so i scrambled and was unable to move the two couches and the computer desk. your guys were very understanding. i was rather disappointed in the scheduling issues.


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