Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84508 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 4, 2015 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

I like that it is chemical free

Report a concern   August 4, 2015 — Rated 10 out of 10 by Mary Tunder Zerorez Phoenix
What do you like about our products and services?

Efficient & careful technicians

Report a concern   August 4, 2015 — Rated 10 out of 10 by Sally Colton Zerorez Phoenix
What do you like about our products and services?

Getting an appointment was quick and easy, the hold music (which I did not get to listen to for very long) was highly entertaining, our technician was so nice and friendly and prompt!! Best carpet cleaning service ever.

Report a concern   August 4, 2015 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Very thorough and conscientious gentleman who cleaned our carpets

Report a concern   August 4, 2015 — Rated 4 out of 10 by P.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Although the technician said he cleaned the tile floors after cleaning the wall tile, after he left I looked at it and one of the bathroom floors was a mess. It doesn't make a lot of sense to hire a service to clean something, only to have to clean up after the technician. There was also a discrepancy between the price I was quoted and the final price. Also, I was surprised that the technician did not bring along stronger chemicals to try on getting spots off tile.

Report a concern   August 4, 2015 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

good staff, communicative and no crunchy carpet after cleaning. I've used your company previously and was pleased with the results. Will be calling you again. Thank you

Report a concern   August 4, 2015 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

FRIENDLY, VERY INFORMATIVE.. PROFESSIONAL~ GREAT JOB!

Report a concern   August 4, 2015 — Rated 9 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Excellent service and quality.

Report a concern   August 4, 2015 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Professional & knowledgable service techs; VERY clean carpets!

Report a concern   August 4, 2015 — Rated 10 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

Everything. It's the best cleaning with the best service that I've ever had. I had Kevin on this last cleaning and will definitely request him next time. I recommend Zerorez to my friends and neighbors.

Report a concern   August 4, 2015 — Rated 10 out of 10 by F.F. Zerorez Phoenix
What do you like about our products and services?

I like that the process you use is green conscious, your prices are reasonable, and I was pleased with the job that was done.

Report a concern   August 4, 2015 — Rated 6 out of 10 by M.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I utilized the 3 room special for my move out on my rental, typically I am very pleased with the outcome. Unfortunately this visit did not provide a positive outcome as I was charged an additional 561.00 from my management company due to the smell of mildew. I followed all the instructions given to me to avoid this from happening but the smell never got better. At this time a second service would not suffice as I am not living there anymore. A refund would be beneficial as it has costed me more to have the original service fixed.

Report a concern   August 4, 2015 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

VERY customer oriented business in every phase. Friendly and helpful staff (both on the phone and in the home) with a thorough explanation of services. I really appreciate the technician's honesty.

Report a concern   August 4, 2015 — Rated 10 out of 10 by B.N. Zerorez Phoenix
What do you like about our products and services?

Carpet was fluffy and soft, it was dry when we got home and every thing looked great. Thank you zerorez

Report a concern   August 3, 2015 — Rated 5 out of 10 by E.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

In my living room there is a transition from tile to carpet and where they meet was not cleaned well, there dark patches where you can tell the machine was run over it but not that good.

Report a concern   August 3, 2015 — Rated 10 out of 10 by Colleen Cravens Zerorez Phoenix
What do you like about our products and services?

The products work great !! That is why we use you over and over ., as well as other family members .
We like the empowered water that doesn't cause the carpet to be so soapy and stiff after it is clean .
The technician showed up on time and explained things every step of the way .
The tech was Casey Shapiro who was very good at her job ! She showed me how thr Zero Rez works and had me try it on products in my home .
She was training a new tech named John K.
And together our home looks perfect .

Report a concern   August 3, 2015 — Rated 10 out of 10 by Antonette Hammer Zerorez Phoenix
What do you like about our products and services?

Customer service was great and product is awesome

Report a concern   August 3, 2015 — Rated 10 out of 10 by F.A. Zerorez Phoenix
What do you like about our products and services?

Your technician was very friendly and actually came earlier than planned which was very beneficial. I didn't have to wait fall day for him to show up. My carpet looks like new again!

Report a concern   August 3, 2015 — Rated 5 out of 10 by C.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Missed several spots while steam cleaning grout in my kitchen.

Report a concern   August 3, 2015 — Rated 10 out of 10 by Kelly Hart Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   August 3, 2015 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Very fast and very affordable!

Report a concern   August 3, 2015 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Prompt arrival and attention to detail.

Report a concern   August 3, 2015 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

The technician was great. He was very friendly and did a great job.

Report a concern   August 3, 2015 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

On time , reminders and very professional , no soap residue and dry time was quick

Report a concern   August 3, 2015 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

The carpets came out very clean and feel great to walk on. The professional that serviced our house was indeed professional and did an excellent job.

Report a concern   August 3, 2015 — Rated 10 out of 10 by Julie Hardaway Zerorez Phoenix
What do you like about our products and services?

Such an excellent job, unbelievable

Report a concern   August 3, 2015 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

My technician was very friendly and professional. My carpets have not been professionally cleaned in 9 years and they look amazing!

Report a concern   August 3, 2015 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

My carpet looked new again

Report a concern   August 3, 2015 — Rated 10 out of 10 by David Muir Zerorez Phoenix
What do you like about our products and services?

Friendly staff and a great product. What else can you ask for!!

Report a concern   August 3, 2015 — Rated 10 out of 10 by Paul and Jeanette Knadler Zerorez Phoenix
What do you like about our products and services?

On time service and very professional! See you next time!


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