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based on 84512 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Affordable. On time. Professional.
Where do I begin!!! The fact that there is NO residue on my carpet after it is CLEANED is beyond wonderful!!! That my husband says I no longer am allowed to clean the carpets myself and Zerorez is the ONLY company allowed to do our carpets is a major SCORE for me!! The technician was extremely knowledgeable about products, carpets the process, you name it he answered all my questions and helped me decide on which pet treatment to use on the area we called "pee alley" in our family room. Our 10 year old carpet has new life and feels so soft! He did the carpets in a timely manor too!!! Thank you SO much for a beyond wonderful cleaning R. Holt!!!! I have already recommended Zerorez to 3 of my friends!!!
I like the fact that there is NEVER A RESIDUE left behind. This allows the carpets and floors to remain much cleaner....longer!
I loved that they did a test area without being asked and varieties that I wanted to move on. I was pleased with the punctuality, quickness and the job itself.
Quick response time in setting appointment, Preston our Zerorez agent was very professional and took extra efforts to get tough stains out of carpet/upholstry
No chemicals, and our technician was professional and very friendly
Products are natural. Service is very efficient.
clean, kind people, great product.. doesn't upset my lungs
We had the floors of the house cleaned due to water damage, and though the job took longer than was originally anticipated, your employee was understanding and professional and spent hours getting every room cleaned, THANK YOU!!
Great quality and knowledgeable staff! Especially Kasey!
My tile floors look like new!! Albert did a wonderful job and very professional and helpful. I've already recommended my friend to try your company.
punctual,efficient, helpful technician. Carpet displays no under dirt .Room looks terrific and has a wonderfully clean feeling.
They not only do a horrible job and are rude, they will leave your carpet smelling horrible! Then they will refuse a refund. I had to call another company to come fix what ever they did. They take advantage of Disabled Veterans! I was moving out and didn't have time to wait for them to come fix it so I had another company come out. I am still waiting over a week now for a call back from Ben at corporate for over a week now. As it stands I will continue to tell every organization and vet friendly company about my experience until this is rectified and I receive a refund. Plan on contacting the local media next if this isn't fixed. Thank you.
Our technician was very professional, friendly and efficient!
We have 3 pets and my carpet was a disaster. It looks brand new now. I also purchased the solution and it works great. My granddaughter dropped her pizza on our carpet the day after we had it cleaned. I wanted to cry but I used your solution and it cleaned it perfectly.
Service was quick and thorough, carpets look much better and smell great!
my technician was superb.
Great service people- take their time and do it right- no hidden costs!
very professional
Excellent customer service, great work and good pricing. We were very pleased with the services provided.
The work performance is excellent
fairly quick and satisfactory job, although it didn't get all the grout clean.
Technician did a great job. He was respectful, not pushy and explained the services thoroughly.
No chemicals and no odors
The service men, the outstanding job they both did. They were courteous, thoughtful, helpful, hard-working and professional.
Did a great job in cleaning our carpet and our grout
no odor - dries fast - cleaned nicely
The service rep did a great job and was very pleasant.
Employees are efficient, hard working and courteous
So ordering your services from the website. I filled out the information for two specials (three rooms for $129). When the technician arrived he said the appointment was for 2 rooms. So this cleaning ending up costing me more money ($389) then I was planning on.