Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84512 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 6, 2015 — Rated 8 out of 10 by K.T. Zerorez Phoenix
What could we do to improve?

Tell people to move everything off their floors before grout cleaning as I thought the worker would move my wood kitchen table.

Report a concern   October 6, 2015 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Promptness of arrival time, thoroughness of the job and any cleanup and reasonable pricing.

Report a concern   October 6, 2015 — Rated 4 out of 10 by J.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The shower area was not done throughly. There is still many areas that actually have green and black on it. I had to ask the guy to clean up water on the laminate. The fringe on the rug that was cleaned didn't come clean. There were puddles of water in the living room from the hose that were not cleaned up. I wish your execution of the job was as good as your marketing. Also areas not covered under the sale seemed very expensive

Report a concern   October 6, 2015 — Rated 10 out of 10 by Tracie Hoover Zerorez Phoenix
What do you like about our products and services?

Tech. was very nice did a great job.

Report a concern   October 6, 2015 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Everything was great... the guy tbat cleaned my carpet was excellent.friendly and very knowledgeable carpet cleaning. Thank you for great service.

Report a concern   October 6, 2015 — Rated 10 out of 10 by Diane Norquist Zerorez Phoenix
What do you like about our products and services?

Sean Barker (sp?) did an excellent job of cleaning our carpets. Our expectations were definitely exceeded! We will use Zerorez in the future for carpets, tile and granite cleaning. Thank you!

Report a concern   October 6, 2015 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

The phone staff was excellent, patient and friendly. They assisted me with what I needed and did not try to sell me anything I didn't need or ask for. The technician was early and again was friendly and explained everything that was going to be done without trying to talk me into additional services. He explained the pet treatment and what it will and will not do. The product removed 99% of the stains and dried remarkably fast.

Report a concern   October 6, 2015 — Rated 10 out of 10 by Jeff West Zerorez Phoenix
What do you like about our products and services?

On time and very professional. The tile has never looked so good.

Report a concern   October 6, 2015 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

My carpets look wonderful and they were quite dirty. The gentleman who cleaned the carpets(Kevin)was very professional. Couldn't have ask for better service from him, however the ladies on the telephone didn't appear to have it "all together." I spoke to two different operators and neither of them seemed to have a handle on what they were doing.

Report a concern   October 6, 2015 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Friendly, thorough. Craig did a great job.

Report a concern   October 5, 2015 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

I already have shared before and after pictures with my coworkers. Anthony Laytart was excellent and did such a professional job. I appreciate being able to take before and after pictures. I plan to contact you again to clean all of my tile. I also appreciate the water sprayer and would be interested in purchasing a larger amount. Is the water ok to use in the laundry for stains??

Report a concern   October 5, 2015 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

On time and very clean carpets.

Report a concern   October 5, 2015 — Rated 10 out of 10 by Shella Pignatiello Zerorez Phoenix
What do you like about our products and services?

Service is always professional. Product is great! My carpets and my tile are gorgeous! Thank you, Zerorez!

Report a concern   October 5, 2015 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Thoroughness, it was more money but I didn't care. My wife was skeptical but two days after being done she commented that they do look better than ever. The pet stain removal tool works great and you can see first hand the extraction of the pet stain. (Gross).

Report a concern   October 5, 2015 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

The man that came to my house was nice and very professional. I had my tile cleaned and it looks brand new.

Report a concern   October 5, 2015 — Rated 8 out of 10 by S.S. Zerorez Phoenix
What could we do to improve?

price was a little expensive

Report a concern   October 5, 2015 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Very friendly service and great results.

Report a concern   October 5, 2015 — Rated 9 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

they work!

Report a concern   October 5, 2015 — Rated 10 out of 10 by Corina Lange Zerorez Phoenix
What do you like about our products and services?

The technicians go above and beyond my expectations. Great job!

Report a concern   October 5, 2015 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

I like that no chemicals/soaps/etc, are used.

Report a concern   October 5, 2015 — Rated 9 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Your technician was on time and efficient - price is acceptable.

Report a concern   October 5, 2015 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

START TO FINISH VERY GOOD SERVICE AND GREAT RESULTS IN THE CARPET CLEANING PROCESS.

Report a concern   October 5, 2015 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

Work performed, quality, professionalism, price.

Report a concern   October 5, 2015 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling, updates through email, great customer service and my carpet looks so clean!

Report a concern   October 5, 2015 — Rated 8 out of 10 by C.T. Zerorez Phoenix
What could we do to improve?

Pricing

Report a concern   October 5, 2015 — Rated 9 out of 10 by E.D.L.H. Zerorez Phoenix
What do you like about our products and services?

Promptness, nice tech, carpet and tile came out great

Report a concern   October 5, 2015 — Rated 9 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

loved tile cleaning

Report a concern   October 4, 2015 — Rated 7 out of 10 by J.D. Zerorez Phoenix
What could we do to improve?

The quote I was given included my kitchen. When the technician arrived he told me he could only do the carpet protectant for the quoted price. I had already moved all of my furniture out of my kitchen. I was very disappointed.

Report a concern   October 4, 2015 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Your product works and the staff are friendly and efficient.

Report a concern   October 4, 2015 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

Your tech Pete was great. Great customer service skills.


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