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based on 84515 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cost. I cleaned my tile and carpet during September because carpet and tile were the same price including sealing. When he arrived though I found out that since my tile was travertine it wasn't included in free sealing. I should have been told that when I received a quote. If the woman on the phone would have told me that I would have shopped more comparing prices. I started with a $470 quote and ended at $990.
We have been 100% happy with ZeroRes in Oregon and here until this time. Our carpets were left very wet and parts are still not dry. That has never happened. I paid $10 each for rugs from our motor home that are only six months old and were custom made. They only had daily wear and it looks like a couple of them were never cleaned. Last time the ZeroRes employee was able to get out really bad spots.
The tech did an excellent job of cleaning my carpets. I like that the product is chemical free.
Very clean, quick service. Very nice person who explained everything
Works well, less chemicals
No smell when it's done other than clean smell! No chemical smells
Effective,professional,quality work through a great tech, Andrew.
leaves carpet clean
Chemical free and tends to appear clean for longer periods between cleanings.
For new customers go over the pricing before they start cleaning so they aren't surprised what they have to pay. The carpet cleaner never went over any pricing with me at all! The lady on the phone said the landings were included in the price of the staircase and they are not. When I called to complain they took off 1 landing because I have 2.
Andrew was very informative about what could and could not be done.
Our carpets are cleaner than they have ever been since we switched to Zerorez.
No odor and carpets look great
Service was on time, Brandon explained everything and the rugs were clean
great service, considerate staff, competitve pricing
Your associate not only was able to remove a 3-year-old large grease spot from our carpeting, he was able to remove cat urine oder!!!! We are telling everyone we know about Zerorez!!!! Thank you! We were highly satisfied!
Carpets seem to stay cleaner longer.
The Zerorez employee was fast, proficient, and pleasant. He also arrived within the window of time promised.
If/when I use Zerorez again, I will request the same person.
Excellent service, prompt, knowledgeable, clean, friendly, fast.
No soap and quick dry time.
Dean was very friendly and professional. All carpets came out looking new. Thank you for your service.
The use of natural elements instead of chemicals is amazing. I love how my carpets turned out. The service tech was very helpful in making decisions on pet treatment which was well worth it. He didn't try to upsell us but gave us the options to try to get what we desired. Will send everyone I know to Zerorez when they need cleaning done!!! Thank you
It works, carpet and tile came out like new!
The carpets took more than 9 hours to dry enough to walk on AND they smelled like dirty water when you got down on the floor
You were on time, your technician was nice and knowledgeable, my carpet looks good, and it didn't cost me a fortune! Thank you.
did good job of cleaning carpets, quick and easy to schedule and complete the job
cleaner process than the other services. We've used a number and zerorez is the best.
No detergents
Awesome service and got our carpets super clean! I thought we were gonna have to replace it!
Dean was great...my tile has never looked better! You will be back at my
House very soon. Thank you for a good day!
The Hirschfeld's
Reasonable price, courteous service, job well done