- Phone: (480) 507-2419
- Visit Website
based on 84517 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love the way kevin, explained the way the water changes from regular tap water. Love the hot water and how he extracted it.
Very timely and thorough
Albert was our technician and he was the best I've had yet
Takes real pride in his work and is a perfectionist
Will not finish until the work is perfect
Very happy
The technician was fantastic. Extremely knowledgeable and friendly. He was great!!
The carpet looked clean when finished
Friendliness, professionalism, and patience of frontline staff
Knowledge, professionalism and thoroughness of the man who did the work.
My realtor S. Gates recommended your company as I had never heard of you
Then you advertised in my church bulletin - St. Helens in Glendale
Cody from your company was awesome. His nature and his work represented your company well
I will tefer others to your company.
Thank you.
Your workers were polite and seemed trustworth, worked hard and quickly
Did everything' that was promised, your representative Kenneth was very professional, the only issue I had was I feel that your prices are very expensive. Just under $400 for 2 hours work is a lot.
It did a really good job at cleaning my carpets and making them ready for my kids birthday party
The service technician did an excellent job and my carpet came out looking great! I also purchased some of your water and am happy with the cleaning results I have obtained.
I was very impressed with the speed the of the process and the thoroughness of the clean.
The overall professionalism of Zerorez. The technician's professional demeanor, his interaction with us as homeowners and his punctuality. We have Zerorez coming back out later this week to clean our tile!
Pretty fast from beginning to end. 3 rooms and hallway. Sean was great. Thorough explanation all the way through.
Courteous and professional service
Our tech was friendly and professional and answered any questions we had. We will use zerorez again.
On time, great job and fast. Your help is very friendly and the product is the right price.
It did what it was advertised to do
I would suggest not having such late service windows on Saturdays. Although the technician arrived within the 4 - 6 pm window, it really cut into the evening.
Price was way to expensive for the service that was rendered. It was the worst job of carpet cleaning I have ever experienced, and the tile and grout cleaning was hardly noticeaable. I felt that price of $129 was just a come-on, because the carpet cleaning ended up costing $229,and that did not even cover two small area rugs that I asked to be cleaned. The worker said he would just include that in the price, but in the end, he wanted an extra $100 to do those two small rugs. We ended up paying an extra $144 for tile and grout cleaning that was very unsatisfactory. I have had many other carpet cleaning jobs done that never cost me over $200, and the carpet was cleaner in the end, than the job done by Zerorez. The workers did not even get behind doors, and around the baseboards. A urine spot was not eradicated, and the workers were aware of that spot, but did not get it removed. Also, a whole area was missed in the living room. We needed to remove all furniture, and in the past my carpet cleaners did not hesitate to move smaller pieces of furniture. A small chest in dining room was not cleaned underneath, and an occasional chair in the master bedroom was not cleaned under. These pieces could have been easily moved by the two men that were sent out on the job. Price kept being adjusted, and I felt they were just trying to get the most money out of me that was possible. In conclusion, I was not at all happy with the job that was done, and the manner in which it was performed. I will never give Zerorez a good recommendation to anyone, but instead will tell anyone desiring carpet cleaning to steer clear of your company. Sorry, but I am just being truthful, and I plan to call Sean Hannity who recommends your company and tell them just what I think of Zerorez, and report my disappointment with your company. Another service representative is coming out in a few days, and I will see if the service is performed any better to my satisfaction.
Sincerely, Name removed
Cleans without using chemicals.
The representative was very informative
No chemicals, thus no odor and nothing to inhale that could make me sick.
With the commercials I hear on JJR radio show, they say they get every stain out, blood etc. I had a stain in a closet from a refridgerator and it is not completely gone. I fail to see the difference between ZeroRez and other cleaning companies.
Courteous, professional and on time service.
They are green, therefore safe for the environment and our dog and grandson.
The results of the carpet cleaning and the professionalism of the Zererez representative.
I told the tech that I had other services in the past and by the third month the stains would return. I showed him the stains and he went over them once and only once
I took before and after photos as well. I showed him that the stains were still there. He stated, that after doing this all day that they're hard to see. It hasn't even been a month and the stains are back. Your adds are false.
Carpet still smells. Make it not smell.
Eco-friendly. Great service. Knowledgable technicians.
Everything.
We had our tile floor cleaned. I feel like there is a film on the floor. I had to clean a spill on the floor and I was shocked how dirty the floor when cleaning the spill right after we had the floors cleaned. When walking on the tile floors in bare feet after they were cleaned, it felt like there is a film on the floor.