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based on 84567 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleaned very well- loved that there are zero chemicals for my kids, dog and family!
That they actually work, I was very happy with the way the carpet came out. Also my technician Jake was very nice, he did a great job!
Friendly experienced personnel, and no chemicals!
We had our tile cleaned. After the technician left, I noticed an area of dried dirt from the cleaning, on the wood floor which connects to the tile. I took a towel and wiped it with water...it was filthy. It took another 5 or so towels, followed by a regular mopping to get rid of the haze and stop having dirt come up. Later, when I went in to the master bath, I noticed the same thing on the tile in the middle of the room. The floor had not been properly cleaned off.
I will say my kids bathroom floors look great, but I did not expect to have to put in work on my floors following a cleaning.
Efficient
The carpet looked good and smelled nice.
Pleasant team members and my carpet looks like new.
The technician is always respectful of my home, they call before arrival, and the carpets are well cleaned.
No chemicals.
Product and customer service was as good as it gets.
Did great job
My carpet looks great but the area rug was damaged by the equipment during the cleaning.
Nontoxic products, especially with kids in the house.
Very professional people who did a great job and really seemed to CARE. Service was as advertised - left carpets REALLY clean and not "crunchy" as we've had in the past. EXCELLENT!
First name removed
Carpets looked great the first 5 days, but old stains are starting to seep through today.
Friendly staff and quick and good service.
I can't think of anything. But People very seldom ask me who cleans my carpet, so it is not likely I would recommend you if no one asks.
We have used Zerorez several times in years past and have always been very happy. However, this last time was different. We feel the results weren't as good as they normally are and some stains remain that we feel should've come out a little better. The guy who came was very friendly and professional, so we have no complaints about him personally. We just feel the carpet didn't turn out looking as good as it has in the past. We also both noticed that he seemed to finish rather quickly compared to what we remember the cleaning process taking in the past. Whatever the reason, we were fairly disappointed with how our carpets look after this last visit because our expectations of Zerorez have been set so high in the past.
Your serviceman James was very professional and did an excellent job of dealing with a difficult situation of pet stains. We were very pleased.
I need sub-extraction. I know a lot of your product was used, but it cost me more to deal with two stains than to clean 3 whole rooms. I think that was excessive and expensive. But she did do a good job.
Keven was on time, actually a bit early which was nice and finished in a timely manner. Carpets looked really good afterward.
Quick, thorough, friendly.
Great job! Our service tech Steve was excellent!
Will definitely use your service in the future😎
I've never had a carpet company work so hard to get the dirt out. I also like how the carpet just looks cleaner. I've used your service in Minnesota and I now use it here.
The staff is very friendly& professional. The technician who cleaned our carpets did an outstanding job! He also arrived early which was really appreciated.
Fantastic on-site customer service from Billy!
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Spot treatment, knowledgeable technician & short drying time.

On time, professional, thorough, and non-pushy!