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based on 87534 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet looks great. Your workers are very informative, it's always nice to ask a question and get the answer right away. I would definitely recommend Zerorez.
The results were not as expected. Have had service by Stanley Steemer with better quality. Failed to do a carpet runner (which is usually done complimentary by SS) and was very surprised that while it's common sense that floors near carpets will be slippery there were no signs stating this.
Had carpet cleaned on Jan 2 by Jeff -- he did a great job in removing multiple spots particularly in the master bath area. Also, at my request, he cleaned a 6 in square area of my kitchen tile/grout. I subsequently scheduled grout cleaning and sealing in my kitchen area. This was done by Victor. Both Jeff and Victor were kind, courteous and knowledgeable about their business. I have already recommended your company to several friends and one has actually had their carpet cleaned. I also have a condo in Pittsburgh, Pennsylvania and am planning to call the Zerorez dealer in the Pittsburgh area to have carpets cleaned there. Thanks for a great service.
Everything!!!! Used Zerorez for several years and I have never been disappointed. Your techs are always personable but very professional and do a great job!!! Thank you!!!
Friends recommendations and non-chemical products
Kyle was fabulous very friendly and profrssional
just waiting on whether it picks up dirt again as that's why I wanted to try you
Luis did an excellent job!!
I can't honestly say I am impressed with the outcome of my rug. I bought a used rug that had obviously seen better days, so I had heard on the radio that this was the best company. My rug cleaning for my 9x12 rug did not meet the required $74 minimum for a home visit, so I asked if I could keep money on file for next time (guaranteed additional services!) but that apparently that was not an option. So I ended up paying an extra $12 just to be able to get the service. Now, maybe My expectations were too high, but My rug doesn't look much different then before the cleaning. I would have been very interested in putting that additional money towards a deeper clean if it would have been offered. The customer service and product knoledge was great. But the outcome is nothing to brag about.
They cleaned the carpet really well, no residue, no smell and the carpets died very quickly.
The service man did an awesome job!
Not as wet and smelly
Very thorough cleaning job and nice technicians.
Service, Timeliness, Product and Instructions, Technicians, and Appointment desk.
Lower your price
I cannot believe how clean my sofa came out, I thought it was a lost cause.
They showed up on time, were very professional and did a great job!
very polite service man. he was efficient and tidy.
We like the non chemical base that is good for the environment. Peter was highly professional and kept us informed throughout the process. We have already recommended you to our next door neighbor. We will be using you in the future.
We've had Zerorez clean our carpets and our tile floor since moving here 8 yrs. ago. Very professional and respectful of the premises and of their clients. Have recommended them to our friends many times.
Brandon did an excellent job and we hope to have him return the next time that we have our carpets cleaned!
Too Costly to clean such a small area. This is a court home with 2 small bedrooms a short hallway and 9 steps. Without moving furniture or floor lamps, which you did not, the area cleaned might be equal to 1 room? Maybe smaller? $198 was charged without even reviewing/ examining the area to be cleaned. Crew was there maybe 30 minutes.
The crew was friendly and professional and careful with their equipment.
Russ Last name removed
4928 E Hazel Dr #1
Phone number removed
Though & quick
The carpets and tile were very clean.
The products that are used are not harmful and safe. I really enjoyed our service man he was detailed, thorough, and nice.
Hard working polite service man and the carpets look great!
they aren't chemical based and don't have artificial smells
The Tech was very informative, punctual and professional. The carpets look great!! I would
highly recommend our tech, Dustin and the company.
Carpet is soft and stains stayed gone. Tech was very nice, friendly and knew what he was talking about. We will you use again for the carpet and will be calling soon to have the tile cleaned. GOOD JOB
Zerorez !!!
Carpet looks great and the staff is always very professional and efficient. I am always pleased with the outcome of their service.