Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84567 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 25, 2016 — Rated 9 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Professional staff. The only problem was that I did not receive a call for a window time prior to my appt. I called and was told my voicemail box must been full which it is not.

Report a concern   August 25, 2016 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Robert and Billy Holt were my service tech's and were very informative and did a great job. As for your product - it appears to have worked well, my carpet was awful. Now if it just lasts awhile.

Report a concern   August 25, 2016 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

No smell with the product and the most pleasant young lady to get the job done .

Report a concern   August 25, 2016 — Rated 10 out of 10 by Denise Porvaznik Zerorez Phoenix
What do you like about our products and services?

You guys are amazing and Travis Nielson was great he showed me how the water cleaned everything like my frig so I purchased it and it is wonderful!!

Report a concern   August 25, 2016 — Rated 5 out of 10 by S.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Guy that came was giving me a deal on extra protection otherwise I was not going to go with it and then after I had paid he informed me of the rooms he had not protected due to his opinion of their condition but yet I still paid what I would have before he gave me the deal which I was not going to do in the first place

Report a concern   August 25, 2016 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

The fact that is sounds like it is all natural and you don't use soap so carpet should
stay cleaner longer and Albert was very friendly he got the job done in a short time frame and the carpet was pretty dry in about 4 hours

Report a concern   August 25, 2016 — Rated 10 out of 10 by K.Y. Zerorez Phoenix
What do you like about our products and services?

No chemicals and the technician gave you the cost before providing services.

Report a concern   August 25, 2016 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

What a phenomenal experience I had this past Tuesday. Thanks to the hard working Dillon, the carpets look like new. Even more importantly, Dillon is an exceptionally wonderful human being whose customer skills are perfection.
Thank you for this opportunity to commend your employee. Your selection of him speaks volumes about the company's values.

Report a concern   August 25, 2016 — Rated 10 out of 10 by Kathy Schlichting Zerorez Phoenix
What do you like about our products and services?

Everything! Good results ,promptness knowledgable technicians!!

Report a concern   August 24, 2016 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Professional staff, website, and product

Report a concern   August 24, 2016 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Clean carpets that stay clean for s long time plus nice technicians!

Report a concern   August 24, 2016 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Prompt service and Sean does a great job! Second time he has been to the house.

Report a concern   August 24, 2016 — Rated 10 out of 10 by N.I. Zerorez Phoenix
What do you like about our products and services?

The carpet looks like new when they are finished.

Report a concern   August 24, 2016 — Rated 10 out of 10 by dan winger Zerorez Phoenix
What do you like about our products and services?

your guys were fast and early

Report a concern   August 24, 2016 — Rated 7 out of 10 by L.C. Zerorez Phoenix
What could we do to improve?

It appeared that our recent technician was perhaps new and required further training. That said Zerorez did step up and sent over a supervisor who reworked the carpet and it now looks like what we expected, from Zeroez

Thank you for meeting our expectations.

Report a concern   August 24, 2016 — Rated 10 out of 10 by E.T. Zerorez Phoenix
What do you like about our products and services?

The tech was very friendly and my service was great!

Report a concern   August 24, 2016 — Rated 0 out of 10 by N.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Nicole tried to upsell me any chance she got. Maybe she was trained to do that but it was extremely annoying when she kept pushing after I told her I wasn't interested. I just wanted my carpets cleaned not to be pressured into other services.

Report a concern   August 24, 2016 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

The technician was prompt and courteous. He explained everything that was going to happen. The carpet looked as good as it could considering it's age and quality. I like that no dangerous cleaners are used.

Report a concern   August 24, 2016 — Rated 10 out of 10 by Gina Liu Zerorez Phoenix
What do you like about our products and services?

No residue cleaning.

Report a concern   August 24, 2016 — Rated 9 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

The Tech was awesome!

Report a concern   August 24, 2016 — Rated 10 out of 10 by L.P.M. Zerorez Phoenix
What do you like about our products and services?

Good for the environment and for our family safety.

Report a concern   August 24, 2016 — Rated 10 out of 10 by K.V. Zerorez Phoenix
What do you like about our products and services?

No chemicals, no residue, safe, and friendly.

Report a concern   August 24, 2016 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

The men were very professional and let me know what they were doing. They did a very thorough job.

Report a concern   August 24, 2016 — Rated 10 out of 10 by A.L.H. Zerorez Phoenix
What do you like about our products and services?

The young man was very neat and well organized . Did a great job. Thank you.

Report a concern   August 24, 2016 — Rated 10 out of 10 by Y.D. Zerorez Phoenix
What do you like about our products and services?

very hard worker, took time with each item, asked about any other pieces to clean that he saw, did an amazing job presenting our options.
And the final job we are very happy about. Definitely use again

Report a concern   August 24, 2016 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

Love the way my carpet feels after it dries. No hard spots. Just cleans and soft! They showed up early and were so nice and professional!

Report a concern   August 24, 2016 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

Great customer service. Great results. No chemical smell. Travis was a great technician.

Report a concern   August 24, 2016 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Some of your technicians, like Dylan are polite, obliging and does a nice job.

Report a concern   August 23, 2016 — Rated 10 out of 10 by M.L.M. Zerorez Phoenix
What do you like about our products and services?

Felt the floors, particularly the grout is very clean. The couch looked like new!

Report a concern   August 23, 2016 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

On time. Stains are gone.


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