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based on 86563 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No rezado, no smell. It really gets clean and stays that way for a long time. Dry's fast and
your employees are really eficient and very friendly.
That you are green.
Very happy with how clean my furniture and rugs look. Friendly great service.
Amazing products and services!
The floor took much longer to dry, double the time quoted. The chair cushions were not cleaned on the other side and were not pulled out from underneath the back cushion. The Zerorez person cleaned the carpet well and was very careful with household items. Thank you.
Pleasant, capable, efficient technician. Phone calls kept us informed. Technician arrived as scheduled.
Furniture was clean and no residue. No smell. Very good company!!
We are impressed with the quality of the world
Nobody warned me beforehand that my carpets might start to wave after the service, which they did and it totally freaked me out. Something that severe should be told to the customer BEFORE the service. They went back down, but the stress it caused could have been avoided. Also, my carpets feel much harder (almost like a crust is on them now). Overall, I would not do this again.
Good specials. Friendly staff.
Was on time and friendly and professional.
There is no oder and the serviceman was very professional.
Carpets look great and the technician was very
Knowledgeable and friendly.
All natural, outstanding product, works beautifully
They leave the carpet clean and soft.
Zerorez was not able to actually remove the dog urine smell from our area rug. However, you made two good attempts and when unsuccessful, fully refunded the charge. We really appreciate the efforts, great customer service and prompt refund. If we have other work, we will definitely bring it to Zerorez and refer you to others.
The member who came to do the cleaning explained the process and went right to work and did a very
good job with the cleaning. He was great and I appreciate his knowledge as he explained the things
to me. I would be happy to have him come to clean my carpet again.
No residue, technician was very nice and professional.
The service performed and result was good. The technician seemed very young and somewhat inexperienced, but he was friendly and tried his best. I would've liked to have heard an explanation about the process and why it's different than a typical carpet cleaning. Everything looked the same as conventional carpet cleaning to me. I'm hoping I got the water-based, zero residual treatment that was advertised. It would help if there was something to distinguish the process from others, maybe it would help if the technician explained each step more?
The carpet always looks and feels like new each time.
Great communication.
Prompt, professional, carpets looked great
Friendly service. Very accommodating to needs. Listens to my concerns and deals with them fast and efficiently.
Kyle is amazing!
Customer service was fantastic except for the technician, while he was nice and did a good job,, I didn't like how he was trying to sell us other things like water & scotch guard...I understand it is his job. I also scored lower because the house smelled like a wet dog and now today I'm having bad breathing issues whenever I am on the carpet.
Pet safe
They were fast and efficient.
How easy it is to schedule appointments. Was very pleased with the first half of the tile cleaning (family room)doesn't seem that the attention was given to the formal living and hallway. Otherwise it was great. Will use company again.
Sharon Walker
Professional and courteous, we purchased a home and called to get our carpets cleaned, unfortunately the prior owners furniture was covering a lot of stains that we did not know about when we bought the house. But your technician was great, he was honest about what could and could not be accomplished and did a wonderful job.
Very timely, friendly, professional, polite, in fact I was the one that was not on time. Good job, this is the second time I've used Zerorez and previously recommended you to others as well as my girl friend, always impressed.

The carpets are really clean afterwards and customer service is great.