Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84632 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 9, 2017 — Rated 9 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Some stains reappeared between the couches. Serviceman was great. Very informative. Gave me tips.

Report a concern   December 9, 2017 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

On time, technician Robert Holt was very knowledgeable on the products/services. We will be getting our tile done in the future and plan on requesting him as our neighbors were also very happy with his service. Great job

Report a concern   December 9, 2017 — Rated 9 out of 10 by F.S. Zerorez Phoenix
What do you like about our products and services?

The tech was very nice and explained what was being done Rugs came out very good

Report a concern   December 9, 2017 — Rated 6 out of 10 by B.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was upsold and I’m not sure that the carpet looks as good as it did with another carpet cleaner. I was quoted $193 on the phone and when the technician recalculated what was needed it was over double.

Report a concern   December 9, 2017 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Like the no use of chemicals.

Report a concern   December 9, 2017 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Zerorez did a fantastic job on our carpets this week!

Report a concern   December 9, 2017 — Rated 5 out of 10 by K.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was very happy with Trey, the technician. He did a great job. What I was not happy about was the fact that he was over 2 hours later than scheduled. He was supposed to be here between 10am-12pm and if I had never called, I don't think I would have gotten an update. I had to call about 3 times to find out when he would bet here. Again, I believe it was a scheduling issue rather than the work done.

Report a concern   December 9, 2017 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Friendly, knowledgeable technician; carpet looks great!!

Report a concern   December 9, 2017 — Rated 8 out of 10 by A.M. Zerorez Phoenix
What could we do to improve?

Communication between dispatch and service person was poor resulting in an inaccurate arrival time.

Report a concern   December 9, 2017 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

No left over residue!!

Report a concern   December 9, 2017 — Rated 10 out of 10 by L.N. Zerorez Phoenix
What do you like about our products and services?

I like the fact that harsh chemicals are not used. Safe for pets and children. Carpet looks new after cleaning. Technician is polite and efficient (Kyle).

Report a concern   December 9, 2017 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Tech was thorough and put great effort in getting carpet clean.

Report a concern   December 9, 2017 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

Great cleaning and customer service.

Report a concern   December 9, 2017 — Rated 9 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

The technician was great! I liked the theory behind the smart water treatment.

Report a concern   December 9, 2017 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Service and ending results are super,

Report a concern   December 9, 2017 — Rated 10 out of 10 by R.M.C.A.W. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   December 9, 2017 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

We have hired many carpet cleaners or the years and you are the first company to ever truly eliminated pet odor. Very impressed.

Report a concern   December 8, 2017 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

The tech spent a long time cleaning the tile at my clients rental property. It came out good, but there were spots in the grout that just would not come clean. It does look much better.

Report a concern   December 8, 2017 — Rated 10 out of 10 by B.W.L. Zerorez Phoenix
What do you like about our products and services?

Great cleaning service. Very professional and friendly. Will definitely use your services again.

Report a concern   December 8, 2017 — Rated 9 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

We were well pleased.

Report a concern   December 8, 2017 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

The quality of the finished result is amazing.

Report a concern   December 8, 2017 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

It dried very fast.
It looks good.
Already gave your name to a friend.
Thanks.

Report a concern   December 8, 2017 — Rated 10 out of 10 by C.O. Zerorez Phoenix
What do you like about our products and services?

Great service and price

Report a concern   December 8, 2017 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

They work

Report a concern   December 8, 2017 — Rated 10 out of 10 by I.D. Zerorez Phoenix
What do you like about our products and services?

Very professional. Great job

Report a concern   December 8, 2017 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Chemicsl free

Report a concern   December 8, 2017 — Rated 10 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

Everyone was so polite and professional. Peter was on time and was a pleasure to deal with. He did an excellent job and my carpet looks brand new. He took the time to answer some questions I had and was very polite. It's so rare to find good service these days I would definitely recommend Zerorez and will definitely use them again.

Report a concern   December 8, 2017 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

The best carpet cleaning we have ever had.

Report a concern   December 8, 2017 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

None toxic. Safe four animals.

Report a concern   December 8, 2017 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

I like that the process leaves no residue or smell. The carpets dry really fast too.


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