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based on 85987 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This is the second time we have had Jeff Klaus as our technician and he is the best. We will only ask for him moving forward. He did an excellent job and we are very happy!
quick, and the worker was very polite.
Very professional. Quality service & reasonably priced.
That I didn’t have to go nothing
Everything was great. My favorite part is no detergent. Carpets feel as clean as if they just got out of the washer. They smell like fresh without any perfumes.
Cleans carpets very well.
The tech cleaned stairs and two rooms in less than an hour. It was done very quickly by one person. Don’t know how clean he got the carpet in such little time. Also charged for two rooms when it’s just one living area.
Explain that it can take MORE than 8 hours to completely dry...be real and tell could take 12 or more. I was first told 4-6 hours on the phone and tech said 8 hours but was much much longer before felt was dry enough to put metal leg furnishings back on carpet as did not want rust spots.
I like the service technicians and also that you don't use chemicals.
This was the 2nd time I used this sevice . This is the first time I was disappointed. I felt the person that did the cleaning did a lousy job. I had to ask if he would do the edge of the carpet. I'm so disappointed.
Clean, professional, no odor or chemicals!
More knowledgeable
Excellent service excellent results! Beyond expectations!
Excellent customer service!!
Great service, fast and professional. Eric did a fantastic job!
I'll be calling Zerorez next time!
Great experience!!
Great product, service and price! Thanks
Professional service and pricing
Great product. I wish it had a scent but overall still great
Everything went smoothly and quickly
David did a fantastic job cleaning our carpet, area rug, upholstery and tile. I appreciated him being on time and finishing quickly. The floors & upholstery have never been cleaner, and I really like the fact that no detergent was used and there was no smell what so ever. I will definitely use ZeroRez in the future.
It's hard for me to say one way or the other whether I would recommend Zerorez because my carpet looked the same after it had been cleaned. I don't believe it has anything to do with the person who cleaned my carpet because he did a great job. I think it's because my carpet is old and is a lighter color. Therefore, I would suggest that ZeroRez tell the customer that if they have an older carpet, it's likely that it won't look any better after it has been cleaned.
took care of our christmas mess thanks
Their products are safe for people and dogs, no chemicals are used.
They arrived on time, got started right away, we’re very kind and did a wonderful job.
My tile floors have never been so clean and my rugs were brought back to life!
Highly recommended by my neighbors.
Courteous technician. My carpets look amazing and there is no sign of the pet stains.
Easy to understand pricing structure, quick to schedule service when needed.
Great carpet cleaning friendly technician
Love that the carpet is cleaned without soap and dries quickly. Feels very clean with no residue.
That my carpets are clean with zero residue in a timely and professional fashion.