Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84662 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 13, 2019 — Rated 10 out of 10 by Jodi Mullis Zerorez Phoenix
What do you like about our products and services?

The service is always done professionally. Our carpets look great. The technician was punctual, friendly and efficient.

Report a concern   November 13, 2019 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

Your technician did a great job, was very respectful and completed the job in a short time (according to me).

Report a concern   November 13, 2019 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

I enjoyed the courteous attention to detailed cleaning. Tanner was polite and explained the process clearly before beginning. For decade old carpet it looked like a million bucks when he finished. We will request Tanner for our return cleaning needs in the future. The water cleaning has not exacerbated our allergies in the least. In fact, we find a marked difference in our well being between the cleaned carpet, versus the areas we are waiting to address in December. Thank you so very much!

Report a concern   November 13, 2019 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Everything was clean and fresh I would recommend this to anybody I would use their services was very please with the service

Report a concern   November 13, 2019 — Rated 10 out of 10 by Eileen Scott Zerorez Phoenix
What do you like about our products and services?

Agents are always timely and results are always great.

Report a concern   November 13, 2019 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

Your company did a great job with all of our carpets, extremely professional, experienced and gentlemen. Thank you for taking care of our carpets!

Report a concern   November 13, 2019 — Rated 10 out of 10 by Sheila Hunt Zerorez Phoenix
What do you like about our products and services?

Very nice and professional. Totally cleaned my carpet, removed all odors of urine. And I will be using them again...

Report a concern   November 13, 2019 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

Great cleaning job!!! Customer service was excellent.

Report a concern   November 13, 2019 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Chemical free.

Report a concern   November 13, 2019 — Rated 10 out of 10 by Casey Murphy Zerorez Phoenix
What do you like about our products and services?

They were efficient and informative.

Report a concern   November 13, 2019 — Rated 10 out of 10 by Ashley Flippo Zerorez Phoenix
What do you like about our products and services?

Our tech was very friendly and explained everything very well. I would highly recommend!

Report a concern   November 13, 2019 — Rated 10 out of 10 by T.E. Zerorez Phoenix
What do you like about our products and services?

Erin did a great job. Left my house clean.

Report a concern   November 13, 2019 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Carpets look new again!

Report a concern   November 12, 2019 — Rated 10 out of 10 by Kathleen Gallik Zerorez Phoenix
What do you like about our products and services?

The man was quite

Report a concern   November 12, 2019 — Rated 8 out of 10 by S.W. Zerorez Phoenix
What could we do to improve?

You are just more expensive than other cleaners and seemed to do about the same quality of work.

Report a concern   November 12, 2019 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

My carpets always look and feel brand new every time you guys come and clean it. Amazing! Trey was the guy who took care of us and he did an absolutely awesome job. He was very thorough with everything and even showed us a demonstration with how the empowered water works against the oils that appear in the carpets. Would definitely recommend that you ask for Trey to be your guy.

Report a concern   November 12, 2019 — Rated 10 out of 10 by Kelli Riley Zerorez Phoenix
What do you like about our products and services?

Prompt service.

Report a concern   November 12, 2019 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

the job very well done.

Report a concern   November 12, 2019 — Rated 0 out of 10 by B.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The grout is about as clean as when I clean it myself with a brush and mop. The rep was nice and thought the grout would look better after it dried. It didnt.

Report a concern   November 12, 2019 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Great customer service and the quality of the cleaning is outstanding.

Report a concern   November 12, 2019 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Technician excellent

Report a concern   November 12, 2019 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Prompt! Cleaning went better than expected. Carpet and upholstery look great. Good communication with great customer service. I’ll definitely be calling again! Jason is a great to work with!

Report a concern   November 12, 2019 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Professional employees and great service

Report a concern   November 12, 2019 — Rated 0 out of 10 by L.J.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

They didn't clean the small closet in the living room. They didn't even clean the carpet outside of the closet - it was quite obvious. I had to use my Bisel Spot Lifter. I paid full price and then I had to spend over an hour to get the closet and the carpet outside of the closet as well - something your tech could have done quite quickly. Plus - the house smells like someone puked and forgot to wipe it up. I turned down the ac for the night, and almost fell over the next morning from the stench.

I have pictures.....

Report a concern   November 12, 2019 — Rated 10 out of 10 by G.C.M. Zerorez Phoenix
What do you like about our products and services?

Our dogs love the fact that there was no residue left behind. The person who cleaned the carpet was friendly and professional.

Report a concern   November 12, 2019 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

best kind of clean

Report a concern   November 12, 2019 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

Very professional!

Report a concern   November 12, 2019 — Rated 10 out of 10 by S.V. Zerorez Phoenix
What do you like about our products and services?

Technician did a great job and explained the process thoroughly

Report a concern   November 12, 2019 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Such professional service. Kieran helped me decide just what I should do and wasn’t pushy.

Report a concern   November 12, 2019 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Service was excellent! Trey was knowledgeable and professional. He got all the traffic areas cleaned. He showed me how the Zerorez water attacks oil. He did a demo of cleaning one of our chair arms. He also explained the benefits of the carpet protection treatment. Although I did not get the chairs cleaned, I did get the protection treatment. He was hard working and courteous. He is a great representative for your company!


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