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based on 35251 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Marcel was very polite and professional. My husband and I were pleased with the end results on both carpet and floor. We would use your company again and will spread the word.
Best,
Janet
He called when he was on his way. He arrived on time. He explained everything and knew all about the
services I had requested. He was neat and clean himself and presented everything like a professional.
Took his time and get everything done correctly the first time. I did not have to haggle about the price,
everything was already set. Great doing business with this company. Jorge was wonderful.
Excellent workmanship!
The tile and grout went from black to white. Larry was able to do it in a couple hours what I was not able to do all day.
The technicians were on time, professional and they did an awesome job. The carpet and tile/grout turned out better than I had expected it to look. I will definately use you again and praise you to my friends and coworkers. The product used, left the house smelling fresh and clean. Thank you
Cleans everything well and very conscientious employees
Service level
PS: I paid the technician $190 when he was at our home---why the invoice????
I like that there are no chemicals.
We felt, after the carpet dried, that it was not as clean as expected. This is our first experience with Zerorez, and the personnel have been helpful and pleasant to deal with, our experience with the overall cleaning was disappointing.
Very professional and knowledgeable technician. Superior cleaning, animal friendly and quick drying
Our service provider Gill was great. He was friendly and honest. He did a great job cleaning our carpets.
I have used Zerorez since 2007, often several times a year because I have animals. Great service and carpet cleaners always very nice and helpful. I have also had upholstered furniture cleaned and just notice car carpet can be cleaned, which I will do next time.
The cleaning process is the best and the technicians are professional. I never use anything else.
We were very impressed with Robert's friendliness and professionalism. Did far, our carpet looks great! We have not yet tried the cleaner.
(effeciently) done with a friendly attitude. Robert does a great job!!
Quality technician and a superb product. We had the carpet cleaned in the morning an by the evening it was dry.
Dennis was great and very informative and my vents. the tile floors turned out great
I liked the people on the phone because they were very courteouse and helpful. We were especially impressed with Livingston, our serviceman, that cleaned our rugs. He was very knowledgeable, helpful, and worked very hard to clean our rugs.
Jorge did a wonderful job...I'm so pleased with the results! I will definitely use this company again.
I feel safer not having cleaning products full of chemicals. The technician was courteous and took his time to make sure
he did a good job. I didn't feel ripped off like I have with other companies. You are what you say you are.
Carpet, sofa and loveseat cleaned look great!
No chemicals, service men are very nice and do a good job.
thry are not full of chemicals
I like that the product is organic, since I have a small dog. The staff is courteous and professional, as well!
Service representative was very careful, thorough and courteous. Very happy with the cleaning results.
It worked and the guy who did it was very friendly.
Your technician was friendly and professional and he did a great job on our carpet in a relatively short period of time. I love the fact that you don't use chemicals to clean so the process is very environmentally friendly.
The technicians are very dedicated to doing a good job and the process really gets the carpets clearner than most other carpet cleaning methods.
David was so intelligent and passionate/dedicated to his work. The results were the best I have ever had from a carpet cleaning company. I wouldn't use anyone else now and plan on having our stone floors cleaned and sealed in the future.
I have already referred you to my daughter and two friends at work. Our carpets look new again. thank you.
Polite representative and clean carpet.