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based on 35251 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet seemed soft and similar to when I purchased it. I like that it was cleaned without harsh chemicals.
No residue left on carpets. We also had our floors steam cleaned. They turned out great. Also love the fact that zerorez doesn't use chemicals in their products.
Carpet looks like new! I can't even believe it's the same carpet! Tech was also friendly, informative and prompt.
The service was great I got better results with this one service than I did in the multiple services I had with Cort
no chemicals, technicians are super friendly and accommodating, feels like a super clean natural process that works
We just had our whole house carpets cleaned and the technician, Dana did a fantastic job!
We highlt reccomend Zeroex to our friends.
Excellent service and I am very satisfied with the end results.
On time, efficient, no soap. Carpets feel cleaner.
The customer service was great, very professional.
They work
The technician(Dennis)was very thorough and explained the Zerorez process and specifics related to our carpets. He showed up on time, worked hard and efficient and was very pleasant. Our carpets look great.
It finally good the carpet clean. It took multiple times.
Good service. Quality product. No residue. Product works great.
Great product Great services. Wouldn't use anyone else!
Zerorez was very attentive to my concerns and has been very good at coming back to redo some spots on my white carpet.
On time arrival, explanation of pricing very clearly, Michael was very professional and very helpful. He should be a manager of Zerorez!
Very friendly and competent technician. Brian did a terrific job; everything looks great!
clean, fast, no residue or weird color stains upon drying
I am very pleased with the service that I receive. The only reason that I may not recommend the service to someone is that your service may not be appropriate for their needs. For me personally, it was exactly what I wanted.
Stains don't come back
Prompt service, did a great job.
The tech Keith was very professional and clean and went out of his way to do a great job!!!!
They work...sometimes too well!
Carpet stays clean. No soap residue to attract dirt.
Great customer service & the house came out great.
Excellent results, especially in some recurring trouble areas. Also loved that Zerorez can be done on my area rug right over my wood floor. Appreciated not being talked into services that would not be necessary in our circumstance.
I was very pleased with the work that was done in the rooms that I wanted the carpets cleaned.
After a few days I noticed some spots that was due to either a drink that was spilled or some food
that had dropped and left a stain. Since it is in a place that is between a table and a favorite
chair, it is not so noticeable. I can live with it for the moment. Next time I will point it out.
The serviceman was patient, explained the process and made recommendations. The cleaning was done quickly and the results are excellent.
The service man was great. Friendly and professional. And the carpet dried quickly.
Our technician had a attitude this time, we asked to do our slate floor in master shower as scheduled and it seemed as though he did not want to do it. said we would not be happy with it. The last time we had two great techs, the encouraged us to have it done the next time. Guess there is some disconnect there. We also scheduled to have a hall way done in our master closet. Not sure if he did it or not...did not look like it. The one item that was on the floor was not moved so don't have any idea what he did.