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based on 34673 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
good customer care
The rugs look great and the service was a 10+
We are happy with the results of the cleaning and the technician performing the cleaning was very helpful and professional.
Very efficient serviceman.
The carpets were truly clean and did not have a slick or soapy feel to them after the cleaning!
You are very accommodating to schedules and love that your products are safe and our carpet has come out looking new again.
We have always been very satisfied with how well our carpets were cleaned.
However, this time we had 2 large lounge chairs cleaned also and the piping on one of the chair arms was not completely cleaned. I waited to comment until I was sure the chair was dry and I could be certain the darkness wasn't just moisture.
Clean and efficient. Worker was professional.
We like the alikline water used to clean
Just having my carpet cleaned makes my whole house feel clean!!!
I liked the ease of drying and how clean everything came out. I like Brian who did a great job, he was clean and friendly.
Sal did a great job and from now on I want him to come to my house to clean the carpet.
He took his time to make sure he ot out as much dirt as he could.
Last time we had some other guy and it was not nearly as good as this time.
Price is veryyyyyyy high
Thorough cleaning, eco-friendly, no harsh chemicals, the service man came on time, he was friendly and professional.
Everything looked really clean. I'm eager to see how well the clean lasts.
Just had our annual whole house/and couch cleaning. Bill came to a whopping $515. Same house, same carpet. NEVER paid that much before. Carpet looks great as always, but I will be looking for a more reasonable company.
Carpets always clean and fresh.
The service was excellent
Fast and dries quickly
It is natural products and I like how the tech puts up the corner guards to protect the corners.
The management group that handles our house we are renting had just had the whole house cleaned including shampooing the carpet. Well the house stunk so bad like wet dogs, we found out from the neighbor that the previous renters had inside dogs. Well your technician came and cleaned the entire home including the tile floors and the soap residue and dog hair and everything else he took out of the carpets was amazing. The house no longer stinks and you can tell the carpet and floors are spotless. Bravo to ZEROREZ!!!
I was very pleased with almost everything, The technician showed up clean, and on time very informative with all my questions. He did a beautiful job and I am very happy with the results. He really worked very hard at trying to do a good job.
The one thing I was not to pleased with, was the ladies answering the phone they spoke so fast calling, to confirm my appointment I didn't understand them had to listen to my message before I called back to see who called me. I also didn't like how they answered my questions on price and details on the cleaning part. Other then that I'm glad I did choose you!!! the end results were fabulous.
Robert is always professional suggesting products explaining the process. Matt and Robert are
A good working team. Robert works hard for your company and highly suggest he needs a raise.
great results in my carpets and tile. They look like new!
Quick, efficient and very reliable
Sam was excellent. He did a great job. Very polite and neat in his work.
Soap free cleaning and great customer service
Love the fact that there is no soap or cleaning agents used....just water! Our carpets look great!
I can trust your employee in my home.
No soap residue and great customer service and friendly workers!