Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35002 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 20, 2024 — Rated 10 out of 10 by Teresa Whitton Zerorez Los Angeles
What do you like about our products and services?

Carpets turned out great. Maurice was very prompt and professional. Will definitely use your services again.

Report a concern   August 20, 2024 — Rated 10 out of 10 by Emily Rose Zerorez Los Angeles
What do you like about our products and services?

Great efficient yet thorough professional service!

Report a concern   August 20, 2024 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

Your carpet cleaning services are professional and timely.
Thank you,
ATRA-FLEX Staff

Report a concern   August 19, 2024 — Rated 10 out of 10 by R.L. Zerorez Los Angeles
What do you like about our products and services?

Your service is punctual and concise. And you don’t try and sell me on anything with an up charge.

Report a concern   August 19, 2024 — Rated 10 out of 10 by Mike McDonald Zerorez Los Angeles
What do you like about our products and services?

Tech was on time and went to work cleaning our carpets. This is the 7th time we have had Zerorez out and each time our carpets brand new.

Report a concern   August 19, 2024 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

I am happy with non chemical cleaning. Carpets look great, spots came out

Report a concern   August 19, 2024 — Rated 10 out of 10 by Kathleen Frey Zerorez Los Angeles
What do you like about our products and services?

Amazing !!! 1hour to get my white carpet NEW again !! Thank you Technician Chris
I’m carpet looks like the day it was installed 😄

Report a concern   August 19, 2024 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

GREAT REP AND SERVICE!!!!!! AWESOME!! :)

Report a concern   August 19, 2024 — Rated 5 out of 10 by K.T. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Two huge chunks were chipped out of my walls after technician left and I went through my home. I had to do drywall repair and paint touchup. Not good.

Report a concern   August 18, 2024 — Rated 10 out of 10 by Lauren Viscardi Zerorez Los Angeles
What do you like about our products and services?

Francisco was prompt, polite, and professional.

Report a concern   August 18, 2024 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Great service!

Report a concern   August 18, 2024 — Rated 10 out of 10 by Tammy Box Zerorez Los Angeles
What do you like about our products and services?

Xavier did a great job and The carpet looks so good after he was done. It looked like it was brand new.
We like the quick response, CALLING to make the appointment.
Don’t know well, then go check
Definitely, we will be calling again and only your company will be doing our carpet cleaning from now on

Report a concern   August 18, 2024 — Rated 10 out of 10 by P.W. Zerorez Los Angeles
What do you like about our products and services?

Service Reps are always great to work with!

Report a concern   August 17, 2024 — Rated 10 out of 10 by Kathleen Voss Zerorez Los Angeles
What do you like about our products and services?

Wonderful service

Report a concern   August 17, 2024 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

My carpets looked immaculate after the service was completed by Julio. Julio was friendly, polite & professional & he did an amazing job.

Report a concern   August 17, 2024 — Rated 10 out of 10 by Beverly Branom Zerorez Los Angeles
What do you like about our products and services?

I was very happy with the service. Your employee was on time. He listened to my concerns o er the heavy traffic areas. He explain what he was goinng to be doing. The carpet looked new excellent clean and it was great to have clean carpet. Marice was very professional a great employee representing your company. I will be telling my friends how pleased I am with the results. Also I will be a repeating customer. Thank you so much. Beverly Lee Branom.😊

Report a concern   August 17, 2024 — Rated 10 out of 10 by M.V. Zerorez Los Angeles
What do you like about our products and services?

Wonderful service. Eduardo was incredible and the job was very thorough. Great pricing as well.

Report a concern   August 17, 2024 — Rated 9 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

That they are non toxic

Report a concern   August 16, 2024 — Rated 10 out of 10 by E.F. Zerorez Los Angeles
What do you like about our products and services?

cleaned the carpets and wood floors and they came out great! love the no chemical use and always respectful technicians.

Report a concern   August 16, 2024 — Rated 10 out of 10 by Carlene Reuscher Zerorez Los Angeles
What do you like about our products and services?

As an asthmatic I am sensitive to products used in my home. Zerorez products have proven over several years to be safe and effective. The staff are knowledgeable and customer service
oriented. I would not use any other floor cleaning service.

Report a concern   August 16, 2024 — Rated 10 out of 10 by B.W. Zerorez Los Angeles
What do you like about our products and services?

We just had our tile cleaned in bathrooms and kitchen…very happy with result

Report a concern   August 16, 2024 — Rated 10 out of 10 by Light of Christ Luth Church Zerorez Los Angeles
What do you like about our products and services?

The scheduling was quick and easy. Our Technician Eduardo was very friendly and did an amazing job! He was able to get stains that were years old out of the carpet.

Report a concern   August 16, 2024 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

They are on time,professional and do an amazing job!

Report a concern   August 15, 2024 — Rated 10 out of 10 by Jeanne Massingill Zerorez Los Angeles
What do you like about our products and services?

We have only used Zerorez for many years and that is how we have been able to have a nice carpet for over 20 years! The dirt comes out and the spots don't return because there isn't soap involved. i wouldn't use any other technology. The people are nice too!

Report a concern   August 15, 2024 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

So pleased with how well our carpet looks! Service person was knowledgeable and helpful.

Report a concern   August 15, 2024 — Rated 10 out of 10 by N.E. Zerorez Los Angeles
What do you like about our products and services?

I called and got an appointment right away. He showed up on time and did a great job. Very neat and clean and careful with things in the home.

Report a concern   August 15, 2024 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

Great

Report a concern   August 15, 2024 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Service technician was 1) On time; 2) neat and clean; 3) knowledgeable and professional; 4) polite; 5) respectful, and 6) completed work in a timely manner;

Report a concern   August 15, 2024 — Rated 10 out of 10 by F.S. Zerorez Los Angeles
What do you like about our products and services?

Prompt
Quick
Did a good job - Got all the soiled spots up

Name removed

Report a concern   August 14, 2024 — Rated 10 out of 10 by A.J. Zerorez Los Angeles
What do you like about our products and services?

1. The young man called to let us know that he was on his way.
2. He gave us an approximate time of arrival.
3. He was clean and courteous.
4. Proceeded immediately.
5. When the job was finished he explained (a second time) re: the carpet (i.e.: drying time,
walking on the carpet) etc.
6. He even gave us coverage for our feet should we decide we needed to walk on the carpet
before it was completely dry.
7. It has been several days since the carpet was cleaned; yes I would your company to family,
friends and/or neighbors.


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