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based on 35002 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Non-toxic, professional, friendly, and efficient service. What's not to like? We always use Zero Rez and are happy customers. Thanks Jerimy Adams for a job well done!
Very well. Our carpet was very badly dirty but the serviceman did a wonderful job.
I like that they are chemically free, they mostly correct and clean my carpets, and they ALWAYS
Send professional honest employees to your home….They are on time, they present themselves in a professional manner, they do not waste your time, they are through, clean and on their way
What more could zi ask for?
Thank you Zerorez
First name removed S.
AS USUAL THEY DID A GREAT JOB AND THE CARPET LOOKS BRAND NEW!
On time , very through. Considerate of your home.
the young man that came to do carpet
The service man, sorry can't remember his name arrived o time, was informative , nd did a good job
great customer service.
My carpets look fantastic. The specialist did an excellent job. I was kept informed of his arrival time and he was friendly and courteous and took care to protect the furniture that could not be moved.
Your technician was thoughtful and professional. He did a great job.
The marble floor and entryway looks like we just bought it. The technician was professional but also friendly. Good job
Honesty of the technician, thorough of the work.
Good work, friendly people
Pricing was a little high when adding extra items for cleaning. Discount coupons were misleading. $139 was printed on coupon for 3 rooms but servicer added $39 transportation surcharge to advertised price. Technician was on time and did his job as expected.
kind technician, good quality work
Very clean results and Eduardo is very courteous, he answered all my questions completely.
Julio is a great technician and so pleasant
Polite , stains cleaned, great job
You did not show up on time, was supposed to be done in the morning. Ended up not being done until afternoon. There was no phone call or heads up and when I ask to be compensated responsibility was not taken.
The technician, Chris, was extremely professional, and courteous. Great communication. I appreciate that harsh chemicals were not used in my home, we have sensitivities.
Professional technician who was industrious and thorough.
Very thorough. Very courteous. My carpets look great thank you
Some of my spots are reappearing. HELP!
Quick, easy, and friendly. Straight forward pricing
No odors, no detectable residue from products used. Tech was professional and did a good job. Can't ask for more.
Matt does a great job whenever he comes here
On time and does a great job every time and I have recommended your company to friends and relatives and they have used your company
Robert was friendly, knowledgeable and efficient!
Francisco Palacios did a fantastic job cleaning up the mess the last carpet company made when cleaning my stairs. I will recommend Zerorez and have my stairs cleaned again!

I had a cleaning done in May, 2024 at 8425 Calle Carabe, Rancho Cucamonga, CA
That was a good cleaning.
The cleaning at 1086 Buckingham Lane, Newport Beach, CA was not good. The stair case in particular the was still dirty. I had the place professionally cleaned and vacuumed 16 hours before the cleaning. The next day after the cleaning i ran a brand new vacuum cleaner and picked up 1 full canister of dirt. Just goes to show that professional cleaning services are sub-par and a waste of money. I can do a far better job myself.