Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35002 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 25, 2024 — Rated 4 out of 10 by K.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I had a cleaning done in May, 2024 at 8425 Calle Carabe, Rancho Cucamonga, CA
That was a good cleaning.

The cleaning at 1086 Buckingham Lane, Newport Beach, CA was not good. The stair case in particular the was still dirty. I had the place professionally cleaned and vacuumed 16 hours before the cleaning. The next day after the cleaning i ran a brand new vacuum cleaner and picked up 1 full canister of dirt. Just goes to show that professional cleaning services are sub-par and a waste of money. I can do a far better job myself.

Report a concern   August 25, 2024 — Rated 10 out of 10 by D.C.O. Zerorez Los Angeles
What do you like about our products and services?

Non-toxic, professional, friendly, and efficient service. What's not to like? We always use Zero Rez and are happy customers. Thanks Jerimy Adams for a job well done!

Report a concern   August 25, 2024 — Rated 10 out of 10 by Tamara Ann Huff Zerorez Los Angeles
What do you like about our products and services?

Very well. Our carpet was very badly dirty but the serviceman did a wonderful job.

Report a concern   August 25, 2024 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

I like that they are chemically free, they mostly correct and clean my carpets, and they ALWAYS
Send professional honest employees to your home….They are on time, they present themselves in a professional manner, they do not waste your time, they are through, clean and on their way
What more could zi ask for?
Thank you Zerorez

First name removed S.

Report a concern   August 24, 2024 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

AS USUAL THEY DID A GREAT JOB AND THE CARPET LOOKS BRAND NEW!

Report a concern   August 24, 2024 — Rated 10 out of 10 by Gerri Porter Zerorez Los Angeles
What do you like about our products and services?

On time , very through. Considerate of your home.

Report a concern   August 23, 2024 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

the young man that came to do carpet

Report a concern   August 23, 2024 — Rated 10 out of 10 by Jude Lipps Zerorez Los Angeles
What do you like about our products and services?

The service man, sorry can't remember his name arrived o time, was informative , nd did a good job

Report a concern   August 23, 2024 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

great customer service.

Report a concern   August 23, 2024 — Rated 10 out of 10 by J.N. Zerorez Los Angeles
What do you like about our products and services?

My carpets look fantastic. The specialist did an excellent job. I was kept informed of his arrival time and he was friendly and courteous and took care to protect the furniture that could not be moved.

Report a concern   August 23, 2024 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

Your technician was thoughtful and professional. He did a great job.

Report a concern   August 23, 2024 — Rated 10 out of 10 by Bradley Blasdel Zerorez Los Angeles
What do you like about our products and services?

The marble floor and entryway looks like we just bought it. The technician was professional but also friendly. Good job

Report a concern   August 23, 2024 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Honesty of the technician, thorough of the work.

Report a concern   August 22, 2024 — Rated 10 out of 10 by N.W. Zerorez Los Angeles
What do you like about our products and services?

Good work, friendly people

Report a concern   August 22, 2024 — Rated 7 out of 10 by K.P. Zerorez Los Angeles
What could we do to improve?

Pricing was a little high when adding extra items for cleaning. Discount coupons were misleading. $139 was printed on coupon for 3 rooms but servicer added $39 transportation surcharge to advertised price. Technician was on time and did his job as expected.

Report a concern   August 22, 2024 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

kind technician, good quality work

Report a concern   August 22, 2024 — Rated 10 out of 10 by R.C. Zerorez Los Angeles
What do you like about our products and services?

Very clean results and Eduardo is very courteous, he answered all my questions completely.

Report a concern   August 22, 2024 — Rated 10 out of 10 by T.A. Zerorez Los Angeles
What do you like about our products and services?

Julio is a great technician and so pleasant

Report a concern   August 21, 2024 — Rated 10 out of 10 by B.E. Zerorez Los Angeles
What do you like about our products and services?

Polite , stains cleaned, great job

Report a concern   August 21, 2024 — Rated 5 out of 10 by T.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

You did not show up on time, was supposed to be done in the morning. Ended up not being done until afternoon. There was no phone call or heads up and when I ask to be compensated responsibility was not taken.

Report a concern   August 21, 2024 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

The technician, Chris, was extremely professional, and courteous. Great communication. I appreciate that harsh chemicals were not used in my home, we have sensitivities.

Report a concern   August 21, 2024 — Rated 10 out of 10 by Sam Wines Zerorez Los Angeles
What do you like about our products and services?

Professional technician who was industrious and thorough.

Report a concern   August 21, 2024 — Rated 10 out of 10 by Sandra Rogers Zerorez Los Angeles
What do you like about our products and services?

Very thorough. Very courteous. My carpets look great thank you

Report a concern   August 21, 2024 — Rated 0 out of 10 by M.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Some of my spots are reappearing. HELP!

Report a concern   August 20, 2024 — Rated 10 out of 10 by Lonie Brewton Zerorez Los Angeles
What do you like about our products and services?

Quick, easy, and friendly. Straight forward pricing

Report a concern   August 20, 2024 — Rated 10 out of 10 by Tim Stanley Zerorez Los Angeles
What do you like about our products and services?

No odors, no detectable residue from products used. Tech was professional and did a good job. Can't ask for more.

Report a concern   August 20, 2024 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Matt does a great job whenever he comes here

Report a concern   August 20, 2024 — Rated 10 out of 10 by Guy Dunville Zerorez Los Angeles
What do you like about our products and services?

On time and does a great job every time and I have recommended your company to friends and relatives and they have used your company

Report a concern   August 20, 2024 — Rated 10 out of 10 by Beth McCluney Zerorez Los Angeles
What do you like about our products and services?

Robert was friendly, knowledgeable and efficient!

Report a concern   August 20, 2024 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Francisco Palacios did a fantastic job cleaning up the mess the last carpet company made when cleaning my stairs. I will recommend Zerorez and have my stairs cleaned again!


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