Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34881 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 8, 2015 — Rated 10 out of 10 by E.W. Zerorez Los Angeles
What do you like about our products and services?

the technician was very friendly and knowledgeable and went about his job in a professional manner
Report a concern   May 8, 2015 — Rated 10 out of 10 by G.L. Zerorez Los Angeles
What do you like about our products and services?

I like the outcome of very clean carpets. I also like the technician comes, does his job and is gone. No lollygagging!
Report a concern   May 8, 2015 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

I have been very satisfied with the outcome of our carpet and tile each time. Livingston has given exceptional service each time he has come. He has anserwed every question I have had and with a smile!
Report a concern   May 8, 2015 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

careful & professional staff, carpet feels wonderful when dry
Report a concern   May 8, 2015 — Rated 10 out of 10 by Lene Righeimer Zerorez Los Angeles
What do you like about our products and services?

I felt that Zerorez lives up to it's name. My carpet really feels clean now. Even the nasty pet stain are gone.
Report a concern   May 8, 2015 — Rated 10 out of 10 by Judy Blumenthal Zerorez Los Angeles
What do you like about our products and services?

Everything!!! Reliable, efficient, great results!
Report a concern   May 8, 2015 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

Robert does a great job - appreciate the Zerorez service.
Report a concern   May 8, 2015 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Very efficient and quick. A pleasant experience all round.
Report a concern   May 7, 2015 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

My carpets look great. The man who did the cleaning showed up on time and was extremely friendly and helpful when I had questions.
Report a concern   May 7, 2015 — Rated 10 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

Dependable employees, professional, on time. Gets my carpet clean.
Report a concern   May 7, 2015 — Rated 10 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

Zerorez has cleaned my carpet many times and i am always pleased on how clean my carpet gets!
Report a concern   May 7, 2015 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

They call before showing up to tell expected time. They are on time and do a great job!
Report a concern   May 7, 2015 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

The appointment set was easy, the person I spoke with was very friendly and accommodating. I wasn't at the location for the actual cleaning but saw the end result and all looked good.
Report a concern   May 7, 2015 — Rated 10 out of 10 by Jonathan Reiner Zerorez Los Angeles
What do you like about our products and services?

Timely, friendly, safe and consistent.
Report a concern   May 7, 2015 — Rated 10 out of 10 by M.F. Zerorez Los Angeles
What do you like about our products and services?

It made a huge difference in my carpets. They look much better that previous cleaning
Report a concern   May 7, 2015 — Rated 8 out of 10 by K.W. Zerorez Los Angeles
What could we do to improve?

Your company should have record for repeat customers on how much hose is needed to reach a unit. Too much time can be wasted by a technician new to the area determining if he has sufficient hose to do the job.
Report a concern   May 7, 2015 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

The carpets look great
Report a concern   May 7, 2015 — Rated 10 out of 10 by April Lockhart Zerorez Los Angeles
What do you like about our products and services?

Your guy was very accommodating, courteous and super professional. I was impressed with how well the stains were lifted from my carpet and your guy was honest about what I could realistically expect from the carpet cleaning service. I have already recommended you to my neighbor who ask me about it and he said that he was going to book your services asap. Thank you. I will definitely use your service again as needed.
Report a concern   May 6, 2015 — Rated 10 out of 10 by M.F. Zerorez Los Angeles
What do you like about our products and services?

The technician was great and the carpet gets clean and stays clean.
Report a concern   May 6, 2015 — Rated 10 out of 10 by Laurie Dawson Zerorez Los Angeles
What do you like about our products and services?

The technician was amazing and so professional. He did a great job on my carpets and
couches. I will recommend Zerorez to all my friends and family. I would like to have
my City of Industry office cleaned. Can someone call me at Phone number removed

Thanks, Laurie
Report a concern   May 6, 2015 — Rated 10 out of 10 by A.K. Zerorez Los Angeles
What do you like about our products and services?

Very professional & know what they are doing & get it done right.
Report a concern   May 6, 2015 — Rated 10 out of 10 by Melissa Gomez Zerorez Los Angeles
What do you like about our products and services?

I just want to give special recognition to our technician!! 6 months ago I had bumped my hand against a cabinet and dislodged my 2 carat center stone Diamond on my wedding ring! My husband and I scoured the carpets for hours trying to find the diamond. We were heartbroken that we never could find it. Now, we have had the carpets cleaned AFTER this and it never turned up. Yet, last week when our tech was suctioning the water out of our carpets HE FOUND IT!! The strength of zero rez's machines released the diamond from it fiber bound grave!! He was so honest he IMMEDIATELY came up to my husband and told him what he found. We were ELATED!! It is so refreshing to know that there ARE honest and decent people left in this world AND that they work for our favorite carpet cleaning service!
Thank you ZeroRez!!
Melissa G. -La HABRA
Report a concern   May 6, 2015 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

It is the only real way to clean a floor or carpet. Nothing like it. Zerorez is the best.
Report a concern   May 5, 2015 — Rated 10 out of 10 by G.W. Zerorez Los Angeles
What do you like about our products and services?

Great cleaning guy, very professional, good results
Report a concern   May 5, 2015 — Rated 10 out of 10 by U.A.D.P. Zerorez Los Angeles
What do you like about our products and services?

Marcel!! ; )
Report a concern   May 5, 2015 — Rated 10 out of 10 by Shahram & Samira Shah Zerorez Los Angeles
What do you like about our products and services?

Great service. Very courteous and professional technician provided service for us. Thanks for the great job and keep up the great work. Thanks again.
Report a concern   May 5, 2015 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Customer service and Larry how professional he is and how beautiful the carpeting gets clean.
Report a concern   May 4, 2015 — Rated 10 out of 10 by Barry Hammitt Zerorez Los Angeles
What do you like about our products and services?

Clean, quick, personable associate. I would suggest that your company advise customers that if they have higher end carpet there is a possibility/probability that there will be large raised areas in the carpet until it dries. Ours did and we were upset until we call to get the information. When we woke up this morning no humps.
Report a concern   May 4, 2015 — Rated 10 out of 10 by Karen Browning Zerorez Los Angeles
What do you like about our products and services?

Loved my new technician. He was so friendly, professional and thorough. Always appreciated the Zerorez concept.
Report a concern   May 4, 2015 — Rated 8 out of 10 by S.M. Zerorez Los Angeles
What could we do to improve?

There is an inconsistency in the willingness of Zerorez staff to relocate small pieces of furniture from which all homeowner items have been removed and how to handle furniture which may leave a stain on wet carpet. I have used Zerorez twice in the last 6 months - one staff member couldn't have been more helpful and came prepared to clean the entire area followed by elevatating furniture on foam blocks; the other just wanted to vacuum around the furniture with the comment that the stain might bleed out onto the wet carpet. I requested that the carpeting be cleaned and supplied foam blocks which had been saved from the previous cleaning.

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