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based on 34674 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was impressed with how quickly it was completed.
There was no mess, no residue and it was clean.
It dried very quickly and it's soft to the touch.
The gentleman was very nice and explained everything.
I'll use you again
The technician was on time friendly. He did an amazing job. I will recommend your company to all my friends. Thank you
Professional, on time, courteous and thorough. The carpets looks brand new
The results
The process left a residue on my carpet. Two different technicians tried to remove it. It is better, but it was not completely removed. I have never had this problem in all of the years that Haines and Cross have cleaned my carpet with their original method.
Name removed
Prompt service, polite service person
Daniel was quick and complete. The only bummer was he did not have any cleaner to refill my bottle.
Stain treatment for upholstery
Brett's willingness to tackle tough problems.
Marcel is very good and the carpet looks amazing after he cleans it.
We been using zerorez for years always on time and gets out all the stains in carpet
We are pleased with the equipment you use.
On time, worker presented well, personable answered our questions. Results exceeded my expectations (really dirty carpet!!). Price very fair.
All the stains came out!!
I was very happy with the service we received. I would highly recommend you to friends and family.
Very professional ... I had an carpet smell / dirt from an Tenent ( dogs )
Zerorez ... Handled my problem quick & also backed their services by coming back & checking on my problem & also fixing my problem ...
Brett was amazing & very professional ... Thank you .. Tricia. Torrance califorina
Hi,
I have used Zero rez several times. One time, I requested a "re-do" on our steps. I believe the same technician was sent to handle the re-do, and didn't seem happy about it.
The guy who cleaned our carpets this time did a great job. He was quick, clean, and stairs also looked good. I don't have his name on our receipt, but I would like to have him do our carpets every time.
Thank you.
Name removed
Prompt professional service. Communication between the company, service techniton and client was outstanding. 100% satisfied. Highly recommend.
lower your prices.
The gentleman was great
Great job of cleaning, very quick, and friendly.
Daniel was very pleasant to deal with
Courteous professional service person, and excellent results. And NO leftover tile or carpet-cleaning odors. The shower stall looked great. Also thought the old carpet had seen its best, but apparently not..it's not new, but man, it's clean. I had forgotten to have the area under the dining room table cleaned...they actually came out free for a second call and made that area beautiful as well. Really appreciated that commitment to excellent service. Please call Zerorez...they do a very honest, good job.
Your service removes the residue left by others and does a very nice job!
Efficient, quick and very clean. Thank you very much.
No Residue
They work. Employees are polite! Barbara
Your technician was very helpful and went the extra mile for our carpets
cleaned very well
Very professional, easy to work with, and leaves your carpet very soft.