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based on 34674 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The people you hire; Craig (I think that was his name) was terrific and listened to my needs and met them. I like that my carpets are clean without soap or detergent residue and that the carpets look and smell clean despite not using these products.
Ilike the way my carpeting and furniture looked after the cleaning. But most of all I liked the service that I got. My service man, Marcel is so very nice. He is efficient and listens to your requests. And is very respectful of both myself and my home in being very careful not to upset any objects or furniture in my home.
Thank you for your service and thank you for having Marcel as one of your employees. He deserves to be complimented.
Name removed
I like the fact your water has NO SOAP and your employees are VERY HELPFUL and CONSIDERATE
ROBERT went UP and Beyond the "Call of Duty" .
I STRUGGLED to MOVE 6 chairs, 2 end tables and coffee table BEFORE Robert got here
and he WAS MORE THAN WILLING TO PUT THOSE PIECES BACK.He is a EXCELLENT EMPLOYEE.
I DO THANK YOU
Really like Rashad (think that's his name). He has done the work at our home 2 or 3 times now - he's great - responsive, thorough, cheerful and does a terrific job!!
The anti-wick (not sure of the name) is terrific and generally I like the system you use.
I also appreciate that your survey is very short :)
On-time, Fast and courteous!
Very nice people, do an excellent job with a great cleaning product!
The product was good, floor looks very clean. The person who came was very courteous ,polite and professional.
First name removed Last name removed
The products you use are excellent and your technician was friendly and efficient. The only down side is the price but I am well aware that you get what you pay for, which is why you are considered the best in Southern California. You were recommended to me by two very picky people who loved your service. It also took much longer for our carpeting to dry than your technician suggested (He said 6-8 hours, but it was closer to 18 hours and I brought in a large de-humidifier to help get the water out of the carpeting). I would definitely recommend you as this is the best my carpeting has looked since it was new and it is now 11 years old.
My carpets were quite wet, I left the entire house open because it was so hot today, however the blowing wind brought in a lot of dust so now I'm not sure how much settled in my damp carpets. The wood floors had a light layer of dust. Certainly not thefault of the technition though.
You do a great job and are very professional
Fast, clean and on time!
Both exceeded my expectations
Products work well. Service is efficient,on time, courteous, and I always ask for Jose.we've been loyal customers for at least 15 years great job everyone. Name removed in Dana Point
Punctual, representative that listens to your requests and cleans rugs very well.
Love how clean my carpets turned out. Professional service.
Zerorez was careful to protect my walls a wall corners from the hoses rubbing against them. They got my old carpet to look new which was impressive as its been cleaned before and some of the old stains were never able to be pulled up. Zerorez got the stains out and I'm so happy.
The carpet & wood cleaning came out great !:) Daniel was very professional and pleasant. We would certainly recommend Zerorez to our friends and family. We love the fact that the cleaning is pet friendly too.
Thank you
It cleaned the carpet extremely well and smelled great, too!
Leaves a really clean carpet
Your technician did an outstanding job. I was pleasantly surprised.
Personable and overall amazing staff! Carpets have never looked cleaner.
Our tenant reported that the customer support was great and she was pleased with the result.
Your workers are always on time and friendly and very knowledgeable about your services.
Service was prompt
Good special prices
The Technician arrived on time, he was professional, efficient and knowledgeable.
I am very happy with the results of the service provided.
Customer Service is excellent. My carpets have never been cleaner. The guys are always super polite and do an excellent job.
Better than the old way. Softer, cleaner feeling carpet after your cleaning.
I wouldn't use any other carpet cleaning company. I discovered Zerorez many years ago, and have a faithful customer ever since. The carpet comes out spotless! I just had my tile entry way cleaned and sealed. It looks brand new.
Service was excellent and carpets look great.
Best results everytime