Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34675 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 24, 2015 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Excellent service
Report a concern   April 24, 2015 — Rated 10 out of 10 by D.N. Zerorez Los Angeles
What do you like about our products and services?

Great results! Danial was very professional and did a great job. Very pleasent experience!
Report a concern   April 24, 2015 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Very professional. Great service. The carpets look wonderful.
Report a concern   April 24, 2015 — Rated 10 out of 10 by P.C. Zerorez Los Angeles
What do you like about our products and services?

Always on time, professional, cleaning is through, products never 'harm' our wool carpeting.
Report a concern   April 24, 2015 — Rated 10 out of 10 by Kyle Levassiur Zerorez Los Angeles
What do you like about our products and services?

Sal was so amazing, have never had a better experience with any other carpet company. Sal was extremely helpful and knowledgeable!
Thanks for the outstanding service and great results
Report a concern   April 24, 2015 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

the quality of the results.
Report a concern   April 24, 2015 — Rated 10 out of 10 by Cara Lowe Zerorez Los Angeles
What do you like about our products and services?

My parents have used Zerorez for years. We just closed on a house and ZR was my first choice. The customer service is unbeatable and the final outcome of the cleaning is without comparison. I needed to shift my appointment time slightly and Zerorez accommodated that request and was very friendly about it.

Highly recommend!!!!
Report a concern   April 24, 2015 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Very clean and no wet sticky feeling after
Report a concern   April 23, 2015 — Rated 10 out of 10 by C.K. Zerorez Los Angeles
What do you like about our products and services?

No residue, friendly & informative technicians,neat and clean process
Report a concern   April 23, 2015 — Rated 10 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

Carpeting looks beautiful. Also, we really like Michael. He was very informative and helpful. Thanks.
Report a concern   April 23, 2015 — Rated 10 out of 10 by N.D. Zerorez Los Angeles
What do you like about our products and services?

Eduardo is the BEST!! Thank you. Thank you. The carpet looks brand new, and every single stain is gone. Fabulous! It just doesn't get any better than this. Eduardo is a first rate highly skilled technician with a very pleasing personality. Great job!!
Report a concern   April 23, 2015 — Rated 9 out of 10 by K.K. Zerorez Los Angeles
What do you like about our products and services?

prompt reliable service, nice people and carpet drys quickly!
Report a concern   April 23, 2015 — Rated 0 out of 10 by C.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

$$$$$$$$ for so little work
Report a concern   April 23, 2015 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

He was efficient and did a good job and checked to see if we were happy before he left. Also he was patient and considerate of our schedule.
Report a concern   April 23, 2015 — Rated 8 out of 10 by J.M. Zerorez Los Angeles
What could we do to improve?

Lower prices a little
Report a concern   April 23, 2015 — Rated 10 out of 10 by Michael Clark Zerorez Los Angeles
What do you like about our products and services?

Your product cleans so well, and your technicians are so nice.
Report a concern   April 23, 2015 — Rated 10 out of 10 by L.P.T. Zerorez Los Angeles
What do you like about our products and services?

My carpet always looks great after cleaning with no chemicals!
Report a concern   April 23, 2015 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

Easy to make appointment, many services offered, appointment scheduled promptly, high satisfaction of work completed
Report a concern   April 23, 2015 — Rated 10 out of 10 by Allison Schumacher Zerorez Los Angeles
What do you like about our products and services?

Super job!
Report a concern   April 23, 2015 — Rated 10 out of 10 by K.R. Zerorez Los Angeles
What do you like about our products and services?

Great job..
Report a concern   April 23, 2015 — Rated 10 out of 10 by A.H. Zerorez Los Angeles
What do you like about our products and services?

Clean fast no smell or residue
Report a concern   April 23, 2015 — Rated 10 out of 10 by E.L. Zerorez Los Angeles
What do you like about our products and services?

The service was efficient and well done. The carpets, tile and wood floor look awesome. Keith was excellent!!
Report a concern   April 23, 2015 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

Gil cleaned our carpet to near new. It looks amazing. I couldn't have been happier with the results. He was extremely professional and effective.
And I love that there were no chemicals involved. I will and already have been tecommending your company and Gil to my friends and family.
Report a concern   April 22, 2015 — Rated 10 out of 10 by M.P. Zerorez Los Angeles
What do you like about our products and services?

great job by Robert. Carpet looks like new!
Report a concern   April 22, 2015 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

On time, excellent results, knowledgable serviceman.
Report a concern   April 22, 2015 — Rated 10 out of 10 by G.V. Zerorez Los Angeles
What do you like about our products and services?

I was very pleased with the service, the professionalism and the knowledge of my technician, JOSE who worked diligently to clean my carpets in my home yesterday. Jose
had a smile, was happy to be here, demonstrated great expertise and leadership and the ability to work independently....he was wonderful and I would request him back to work in my home...
MRS. Last name removed
26 Panorama, Coto de Caza
Report a concern   April 22, 2015 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Your products are the best.
Your employees are extremely professional.
I call you for cleaning carpets, upholstery or tile floors & Zerorez has always done a good job for me.
I've used your company for years and I've never had a bad experience!!!
Report a concern   April 22, 2015 — Rated 6 out of 10 by P.T. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Not willing to go a little extra...such as request to clean inside foot or two of the doorway that was adjacent to paid room.
not willing to assist in putting Styrofoam under legs of furniture.
Should have let me know prior to arrival that Zerorez truck did not have water and ask to use mine.
Will request different technician in future as have had better service with others in the past.
Report a concern   April 22, 2015 — Rated 10 out of 10 by Sharon Fowler Zerorez Los Angeles
What do you like about our products and services?

Very good experience
Report a concern   April 22, 2015 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Excellent service and product. Your technicians are very professional and your product cleans extremely well.

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