Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34675 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 18, 2015 — Rated 0 out of 10 by S.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Our carpet is still filthy and smells like the previous owners' dog. We either want our carpet cleaned again (to remove the smell and dirt this time) for no charge or refund us our money so we can hire someone else.

Report a concern   April 18, 2015 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

Robert, the Zerorez technian who came to my house, did an outstanding job in cleaning the floor tiles on three different levels. In the master bath shower area, there were years of soap build-up that was difficult to remove by hand. With the Zerorez process, he was able to remove the majority of the build-up and improve the appearance of the shower tiles. I was very impressed with his attention to detail and great customer service. Before proceeding with the job, he explained the cost, amount of time, and process. The floor tiles look great!

Report a concern   April 18, 2015 — Rated 4 out of 10 by B.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I had to have another tech come out, the first person did not do the underneath part of my couch cushions and they missed a part of my carpet. I also found out from the new tech that we were overcharged for our couch cleaning.

Report a concern   April 18, 2015 — Rated 10 out of 10 by John McCoy Zerorez Los Angeles
What do you like about our products and services?

Efficient, reasonable pricing and pleasant service ...

Report a concern   April 18, 2015 — Rated 10 out of 10 by P.K. Zerorez Los Angeles
What do you like about our products and services?

fast and reliable

Report a concern   April 17, 2015 — Rated 10 out of 10 by A.G. Zerorez Los Angeles
What do you like about our products and services?

Always do a great job

Report a concern   April 17, 2015 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Carpet cleaning was noticeably improved. Employee service was very good, knowledgeable, and pleasant.

Report a concern   April 17, 2015 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

Great job ! ! Brian was more than professional and pleasant.

Report a concern   April 17, 2015 — Rated 8 out of 10 by R.L. Zerorez Los Angeles
What could we do to improve?

Marcel Costamalliere was BY FAR the most professional and attentive Zerorez employee I have dealt with. He was attentive to questions and concerns, and cleaned carpets VERY thoroughly (not just a quick single sweep (as most of your staff do). I would recommend Zerorez to other customers ONLY if I could guarantee Marcel's appearance!

Report a concern   April 17, 2015 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

Jose did a fantastic job of making our carpet look like new.

Report a concern   April 17, 2015 — Rated 9 out of 10 by J.A. Zerorez Los Angeles
What do you like about our products and services?

no chemicals used.

Report a concern   April 17, 2015 — Rated 9 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

You are so expensive, wish you could work on that... I have a small house 800 square feet of carpet and you are only doing the walking areas and charge $300+..... That seems a little tidicilous... However carpets clean up well and service is nice!

Report a concern   April 17, 2015 — Rated 10 out of 10 by A.F. Zerorez Los Angeles
What do you like about our products and services?

No chemicals and all natural. Love the clean smell. The service was excellent and the job was well done.

Report a concern   April 16, 2015 — Rated 10 out of 10 by Sharyl Collin Zerorez Los Angeles
What do you like about our products and services?

Your products work and your service is always excellent.

Report a concern   April 16, 2015 — Rated 10 out of 10 by Susan Semegran Zerorez Los Angeles
What do you like about our products and services?

I've been using Zerorez for quite some time. And whenever you folks have a good deal and it's usually in the Spring, I listen to Bill Handel, that's when I call. You folks do a great job and your workers are very nice and professional. Mike was great!! Thank you for excellent service.

Report a concern   April 16, 2015 — Rated 10 out of 10 by A.G. Zerorez Los Angeles
What do you like about our products and services?

Your products got my carpet super clean!

Report a concern   April 16, 2015 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Everything is done right the first time.

Report a concern   April 16, 2015 — Rated 10 out of 10 by Shari Carlotti Zerorez Los Angeles
What do you like about our products and services?

Ray, your Technician, salvaged a carpet in one of my Rental Units, that was filthy. It looks Brand New now. He (Ray) has his Act Together...Thanks

Report a concern   April 16, 2015 — Rated 10 out of 10 by N.C. Zerorez Los Angeles
What do you like about our products and services?

Mike removed every single stain on my carpets! They look terrific. 4 bdrms, stairs, family room, 2 hall ways, office, closet. Amazing!

Report a concern   April 16, 2015 — Rated 10 out of 10 by R.V. Zerorez Los Angeles
What do you like about our products and services?

Prompt and courteous service. I like that Zerorez doesn't use harsh chemicals to clean my carpet.

Report a concern   April 16, 2015 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

No chemicals

Report a concern   April 16, 2015 — Rated 6 out of 10 by L.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The service was excellent but several stains came right back when it dried. You charge a premium and Im a little disappointed.

Report a concern   April 15, 2015 — Rated 10 out of 10 by Clint Hutchings Zerorez Los Angeles
What do you like about our products and services?

Very clean

Report a concern   April 15, 2015 — Rated 10 out of 10 by K.A. Zerorez Los Angeles
What do you like about our products and services?

Just love rugs.. Matt was great.

Report a concern   April 15, 2015 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Many options to choose from. Tile and carpet cleaning....especially tile sealing.

Report a concern   April 15, 2015 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

great cleaning and very professional cleanes!

Report a concern   April 15, 2015 — Rated 10 out of 10 by R.F. Zerorez Los Angeles
What do you like about our products and services?

I like the idea that there is no residual left to attract new dirt and oils thereby keeping the carpet cleaner for longer

Report a concern   April 15, 2015 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

No chemicals. We have a dog with a seizure disorder.

Report a concern   April 15, 2015 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

so far th carpet looks and smells wonderful..

Report a concern   April 15, 2015 — Rated 10 out of 10 by B.H. Zerorez Los Angeles
What do you like about our products and services?

Sal was great, very professional, and answered all our questions and did a wonderful job.


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