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based on 34675 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good and fast service
Excellent results.
Professional service.
Everything
That zerorez came back to reclean and I thank you.
Everything and of course Robert!
My 13 year old carpet has never looked better!
Polite, friendly employees, come on time, protect corners and do a good job.
All the spots came out and the rug really stays clean.
The stains on 2 carpet areas did not clean up.
Zerorez does the best for long lasting cleanliness. It's so clean my cats don't even recognize it's their house!
your personal are very good
excellent job
Prompt and friendly service!
My carpet was effectively cleaned and there was no chemical residue to be concerned about.
Your technician showed up on time and was very professional. He was knowledgeable and exercised care around my house to do his job and not damage any of my household items. He completed a great job in a reasonable amount of time.
Professional staff from setting the appointment, to the personnel that did the work. They showed up on time, were polite and efficient, did their best to stay out of the way of our staff, and the carpet looked great when they were done.
Every aspect of the process was absolutely exceptional starting with the professionalism of the gentleman who cleaned to the outstanding results!
Technician was very efficient and helpful. I also liked the fact that the product did not have a strong odor. Love the look of my carpet! Would highly recommend.
Dennis was extremely professional. He did an excellent job,explained the concept of Zerorez and was extremely thorough. We definitely will use his services again!
Carpet feels really clean after it is done. Staff is very professional. I alsolike that there is no chemicals or residue.
The service man was very knowledgable and friendly. He did a good job getting out the stains.
Sal was amazing! He was very professional and did an excellent job!
Great service and staff
I love the technicians; they are so polite and professional! and the cleaning is also amazing. Thank you!!!
the only issue is the residue on my furniture; not all of it was removed.
Gil was great! Very professional and thorough.
I was new to Zerorez, having heard the ad on the radio. We have brick floors and the grout, in spite of trying multiple products and purchasing steam cleaning machines, just looked unsanitary. The results from using Zerorez were astounding! My brick grout looks like new! Jose, the technician, was neatly dressed and competently educated me throughout the process. He is an asset to your company and I will request him again. Thank you for being as good as you advertise!
Professional. Thorough. Local. Nice.
I like Dennis Smith. He made my carpets look like new. He is very professional and takes great pride in doing his work.
Enviro friendly. Friendly customer service.
You did not arrive on time or call. Carpet behind chairs not cleaned. We have not yet paid because late arrival required key left out, workers then left.
Person planning to let workers in and pay for the service had to be somewhere else. I had been told there would be a phone call prior to arrival. My job was first of the day. I called several days in advance to be sure of timely arrival. I gave phone number of person opening door and paying so she could be alerted. Now, please call to arrange for payment. Probably our last one.
I just gave your # to my neighbor for her elderly friend who
Is in need of a carpet cleaner. I trust Your crew & they always do a thorough job! Thank you
Couldn't be more pleased with my clean carpets. Sal was personable, professional and efficient. Great guy - great company. Thank you.