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based on 34886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thoroughness and convenience.
Jorge was an excellent technician, was kind to my neighbors, worked quickly and got my carpets to look good as new. He worked on the problem spots and offered the scotchguard upgrade at a reasonable price. I love the company and have followed the ads for years on KFI and pleased with the products and service.
Environmentally friendly. Friendly and competent staff.
Techs. know what they are doing.
Michael is always very polite and courteous, and the carpet stays clean longer.
Keep up the good work!
Very pleased with the customer service, the process was efficient and thorough. It was only 70 degrees that day yet my family room carpet dried in about 7 hours and my stairs dried by the next morning. Very impressed with the look of my carpet!!
Your service people are very professional , polite and take pride in doing an excellent job! Brian did a fantastic job on our carpets and upholstery.
We found and purchased you guys through a Groupon deal, but I think you guys do a great Job, your Technicians (we had the pleasure of working with Daniel Haire) were super friendly and very professional. Never once felt pressured into extra cleaning or products and they kept true to their word. Sometimes with Groupons there is always the Groupon cost, then pushy upsell tactics, but NONE of this with Daniel and Zerorez. He was a great technician and I will ONLY use you guys from now on, and you have my referral to ANYBODY and EVERYBODY from now on. Thanks and keep up the great customer service, you guys are awesome!
Great service. Tiles look like new again. Carpet is clean.
Brett did an awesome job and in a very timely manner! Our office looks great!
They called to ask if they could come earlier than originally scheduled.
I was a definite YES to that. The service technicians were professional
and the cleaning was excellent. Better than I had previously received from
another company.
The techs were pleaseant and professional.
Service beyond just what you have scheduled. Brian went the extra mile!
the result
Great service. And really nice workers.
Excellent technicians.
Very clean and orderly. I literally do nothing.
This is the first time we used Zerorez, they are very professional. I enjoyed the response I received and the questions that I had were answered.
Thank you
Always seems to get our old carpet cleaner than I though possible.
I am completely satisfied with ZeroRez. Will highly recommend your service any time.
The zero Rez tech I’ve had, Sal, is vety professional, shows up on time, does a great job @ leaves the house on perfect vondition. I’ve used him twice & would recommend him to my family & friends.
Daniel arrived right when he said he would. He was helpful, informative and professional. The carpet looks like it did when it was first installed. Will definitely use Zerorez again.
Best carpet cleaning service.
We are very pleased with the outcome of our recent wood floor cleaning! We will definetly use your services and recommend them to our friends!
Great service and great technician!! My floors look great!
Prices for large jobs
Professional / Quality
The service tech, Daniel, is always excellent in explaining what he will be doing and at this
visit introduced me to your new on-line product for disinfecting.
Appreciate your sending my invoice and just a note to share a compliment for Michael who oversaw my carpet cleaning this morning. Michael did an outstanding, thorough job and results of sheer beauty and life to my aged old dirty carpet, wow, why did I wait soooo long.......!
It was a pleasure to meet Michael and engage in his personable, friendly and sincere interest with his customer, I am so very pleased. Always wonderful to meet a technician who shows genuine pride and ownership in their work ethics while representing their company........hoorah and kudos to Michael :-)
Michael was quick, efficient, polite, and explained how to maintain the carpet. Couldn't ask for more.

quality of job