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based on 34886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great work! On time!! Ask good questions and listened to my needs. Wonderful customer service.
Love the fact that you don't use soap. Technicians always are professional and courteous.
Your tech, Marcel, is excellent! Shows up on time and does an outstanding job! Of all the professional carpet cleaning companies we use in our apartment rental business, Marcel & Zerorez are far superior.
Everything
Product works great and service is outstanding
You’re on time perform the work very well and price is fair.
Easy scheduling, professional, did a good job.
Technician, Matt, was punctual, thorough and polite. His customer service exceeded expectations as did the results of the cleaning project.
courteousness
I love that your cleaning solution is good for the environment. Also feel good knowing that all allergens and other bad things are gone.
Excellent cleaning. The on time technician explains and offers expert advice.
Technician was amazing, quick, polite and professional. Will definitely use you guys again! -Name removed
No chemicals. Courteous service. On time. Reasonable prices.
We have used your service before, several times.
YOU ARRIVE WHEN YOU SAY AND LET ME KNOW YOU ARE ON YOUR WAY. TECH VERY KNOWLEDGEABLE OF PRODUCT AND DOES AN EXCELLENT JOB. I AM A REPEAT CUSTOMER, SO MUST BE SATISFIED.
cleaning was wonderful but real estate agents complain of bad moldy smell, was this from cleaning agents?
The politeness, the thoroughness, the true clean condition of the carpeting when you are finished.
showed up on time did his work promptly, did a good job and didn't try to oversell
The carpets are always very clean and look almost like new. The people who clean our carpets are so professional. We always ask for Robert Klein. He is the best,
Robert did a great job. He didn’t leave until I was fully satisfied.
This is our first ex experience with zero razz and the best product is Robert your technician. We certainly will call him back next time we need some carpet clean
Very professional
Prompt service, very professional; fair price for good service; nice results.
It is the best without a doubt. The fact that stains never reappear and the line of green products used in the process was a factor for me to keep calling ZEROREZ to do my carpets.
Chemical free and clean looking carpet!
Service is very professional!
carpet looks fantastic!
Love the totally "green" soap-free process.
On time, cleans well.
Marcel was very knowledgeable and careful with the furniture. The carpet looked great.
That the water is clean, there is no residue.
The service was outstanding. I received a call prior to the technician's arrival. He was courteous, professional and quickly set up the equipment. He completed the work in approximate 1.5 hours and was out of the house quickly.
I appreciated his punctuality and his efficiency. The carpets look great and I will not hesitate to use the service again.