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based on 34886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good results and very professional.
Your representative, Michael, did an excellent job.
Name removed
Robert was friendly and knowledgeable and worked very hard on the job.
We’re really pleased with not only how clean the carpets came out; but with the fresh clean smell after all was completed. We were very impressed with our technician, Robert Downs. His attention to detail - laying mats down so as not to damage our marble floors and corner covers on the walls were very much appreciated. His positive attitude and willingness to share his knowledge of carpet cleaning were very much appreciated by my husband and I.
Service Tech was very knowledgeable.
The professionalism and speed of the technician. Did a great job at cleaning the carpets that my dog had had an accident on when he was ill. I also appreciate the fast response time in getting the appointment schedule setup so quickly.
They do a good and thorough job, efficiently. Always on time.
Excellent service, honest and high quality
free booties, removed stains i thought would be there forever
Clean fresh carpets
professional and knowledgeable
I love the promptness of the technician and their care about our home and furniture. Marcel was on time and he explained the process very thoroughly.
Clean, no residue, stay clean longer as a result......
Marcel is very knowledgeable and gave good suggestions about keeping our carpet clean. He was willing to work with very old carpet, which we appreciate. Definitely would recommend Zerorez to friends and family. Art and Name removed Van Dam
Overall great
You always do a great job.and with no chemicals. Michael Farr was here yesterday and did a wonderful job!
Customer Service is solid.
Daniel did an excellent job and was very pleasant . The carpet looks good and I will make another appointment when needed
Your customer service is top notch and the carpets look like new.
Hard sales pitch from your rep when he got here. Wanted to charge additional for the service requested and I was quoted on. He called Larry and went back and forth. I asked to speak to Larry. He was quite rude, but eventually agreed to charge me what I was quoted in the first place. Matt, who did the cleaning, was cordial and professional. He worked hard but, I don't know if you've changed your product, the end result was not satisfactory, as it always had been in the past. No longer a good value for the money and I certainly don't want to be treated with the rudeness Larry treated me.
Prompt service
Carpet Ckeaning Education
Great service, efficient and fair pricing.
Will use again.
All the spots reappeared. I normally pay $150 to have my carpets cleaned, I paid doubled because people raved about Zerorez, I didn’t notice any difference. In fact my realtor came today and asked me when the carpets were going to be cleaned. My house cleaner vacuumed up a full bin of dirt from my Dyson and showed me. Therefore the carpet is still dirty. I can not recommend you to anyone, nor use you again.
rugs stay clean longer than other cleaners
not terribly wet
The technician was knowledgeable and did a great job.
I like the professional person I scheduled the appointment with and the special price I got.
I liked that Darren, the Technician who performed the work, called 20 minutes before arriving (as promised), arrived on time, was friendly and did a fantastic job cleaning my carpets and runner. I love that Zerorez does not leave soap or other residue in the carpets - they feel soft and clean once dry.
Love the way our carpet smells after you clean them!
The reason I usually use Zeroez is because I don't like chemicals. I never get the feeling that chemicals are being used when and everything smells so clean and fresh when completed
Very well done. Have used you at least 3 times.
Cleaning was superb and the man you sent out was very nice and helpful.
Michel is very nice and did a wonderful job of cleaning my rugs. I will ask for him in the future.

Very timely and carpets look great!