Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34886 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 21, 2018 — Rated 10 out of 10 by B.P. Zerorez Los Angeles
What do you like about our products and services?

Very timely and carpets look great!

Report a concern   February 20, 2018 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Good results and very professional.
Your representative, Michael, did an excellent job.
Name removed

Report a concern   February 20, 2018 — Rated 10 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

Robert was friendly and knowledgeable and worked very hard on the job.

Report a concern   February 20, 2018 — Rated 10 out of 10 by K.D. Zerorez Los Angeles
What do you like about our products and services?

We’re really pleased with not only how clean the carpets came out; but with the fresh clean smell after all was completed. We were very impressed with our technician, Robert Downs. His attention to detail - laying mats down so as not to damage our marble floors and corner covers on the walls were very much appreciated. His positive attitude and willingness to share his knowledge of carpet cleaning were very much appreciated by my husband and I.

Report a concern   February 20, 2018 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

Service Tech was very knowledgeable.

Report a concern   February 20, 2018 — Rated 10 out of 10 by J.E. Zerorez Los Angeles
What do you like about our products and services?

The professionalism and speed of the technician. Did a great job at cleaning the carpets that my dog had had an accident on when he was ill. I also appreciate the fast response time in getting the appointment schedule setup so quickly.

Report a concern   February 20, 2018 — Rated 9 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

They do a good and thorough job, efficiently. Always on time.

Report a concern   February 20, 2018 — Rated 10 out of 10 by A.C. Zerorez Los Angeles
What do you like about our products and services?

Excellent service, honest and high quality

Report a concern   February 20, 2018 — Rated 9 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

free booties, removed stains i thought would be there forever

Report a concern   February 20, 2018 — Rated 10 out of 10 by B.F. Zerorez Los Angeles
What do you like about our products and services?

Clean fresh carpets
professional and knowledgeable

Report a concern   February 19, 2018 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

I love the promptness of the technician and their care about our home and furniture. Marcel was on time and he explained the process very thoroughly.

Report a concern   February 17, 2018 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Clean, no residue, stay clean longer as a result......

Report a concern   February 16, 2018 — Rated 10 out of 10 by J.A.A.V.D. Zerorez Los Angeles
What do you like about our products and services?

Marcel is very knowledgeable and gave good suggestions about keeping our carpet clean. He was willing to work with very old carpet, which we appreciate. Definitely would recommend Zerorez to friends and family. Art and Name removed Van Dam

Report a concern   February 16, 2018 — Rated 10 out of 10 by N.K. Zerorez Los Angeles
What do you like about our products and services?

Overall great

Report a concern   February 16, 2018 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

You always do a great job.and with no chemicals. Michael Farr was here yesterday and did a wonderful job!

Report a concern   February 16, 2018 — Rated 10 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

Customer Service is solid.

Report a concern   February 15, 2018 — Rated 9 out of 10 by L.P. Zerorez Los Angeles
What do you like about our products and services?

Daniel did an excellent job and was very pleasant . The carpet looks good and I will make another appointment when needed

Report a concern   February 15, 2018 — Rated 10 out of 10 by N.U. Zerorez Los Angeles
What do you like about our products and services?

Your customer service is top notch and the carpets look like new.

Report a concern   February 15, 2018 — Rated 0 out of 10 by S.A. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Hard sales pitch from your rep when he got here. Wanted to charge additional for the service requested and I was quoted on. He called Larry and went back and forth. I asked to speak to Larry. He was quite rude, but eventually agreed to charge me what I was quoted in the first place. Matt, who did the cleaning, was cordial and professional. He worked hard but, I don't know if you've changed your product, the end result was not satisfactory, as it always had been in the past. No longer a good value for the money and I certainly don't want to be treated with the rudeness Larry treated me.

Report a concern   February 14, 2018 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Prompt service
Carpet Ckeaning Education

Report a concern   February 14, 2018 — Rated 10 out of 10 by R.K. Zerorez Los Angeles
What do you like about our products and services?

Great service, efficient and fair pricing.
Will use again.

Report a concern   February 13, 2018 — Rated 0 out of 10 by S.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

All the spots reappeared. I normally pay $150 to have my carpets cleaned, I paid doubled because people raved about Zerorez, I didn’t notice any difference. In fact my realtor came today and asked me when the carpets were going to be cleaned. My house cleaner vacuumed up a full bin of dirt from my Dyson and showed me. Therefore the carpet is still dirty. I can not recommend you to anyone, nor use you again.

Report a concern   February 13, 2018 — Rated 10 out of 10 by E.C. Zerorez Los Angeles
What do you like about our products and services?

rugs stay clean longer than other cleaners
not terribly wet

Report a concern   February 13, 2018 — Rated 10 out of 10 by B.N. Zerorez Los Angeles
What do you like about our products and services?

The technician was knowledgeable and did a great job.

Report a concern   February 13, 2018 — Rated 10 out of 10 by T.T. Zerorez Los Angeles
What do you like about our products and services?

I like the professional person I scheduled the appointment with and the special price I got.
I liked that Darren, the Technician who performed the work, called 20 minutes before arriving (as promised), arrived on time, was friendly and did a fantastic job cleaning my carpets and runner. I love that Zerorez does not leave soap or other residue in the carpets - they feel soft and clean once dry.

Report a concern   February 13, 2018 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

Love the way our carpet smells after you clean them!

Report a concern   February 13, 2018 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

The reason I usually use Zeroez is because I don't like chemicals. I never get the feeling that chemicals are being used when and everything smells so clean and fresh when completed

Report a concern   February 13, 2018 — Rated 10 out of 10 by T.D. Zerorez Los Angeles
What do you like about our products and services?

Very well done. Have used you at least 3 times.

Report a concern   February 13, 2018 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Cleaning was superb and the man you sent out was very nice and helpful.

Report a concern   February 13, 2018 — Rated 10 out of 10 by M.V. Zerorez Los Angeles
What do you like about our products and services?

Michel is very nice and did a wonderful job of cleaning my rugs. I will ask for him in the future.


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