Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34886 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 4, 2018 — Rated 9 out of 10 by K.P. Zerorez Los Angeles
What do you like about our products and services?

Their commitment to customer satisfaction is awesome!

Report a concern   April 4, 2018 — Rated 10 out of 10 by B.A.E. Zerorez Los Angeles
What do you like about our products and services?

I've used Zerorez for a number of years and my carpets stay clean longer, are dryer when the technician has finished the cleaning, and he always arrives when he is scheduled to be here. This time I needed help! We had a major plumbing leak that caused water to soak my bedroom carpet. I called Debbie at Zerorez and she came to my rescue. She located a technician that could come right away. Soon Eduardo arrived, used a machine to extract the water from the carpet and then cleaned the area. When he left, you couldn't tell the bedroom had been flooded. The price for this service was very reasonable. I've always found that ALL of the personnel I've come in contact with at Zerorez have been friendly, efficient, and helpful. I will continue to use Zerorez, Orange County and will continue to recommend their service.

Report a concern   April 3, 2018 — Rated 10 out of 10 by B.P. Zerorez Los Angeles
What do you like about our products and services?

I like the fact that only water is used to clean the carpet, and it looks great when it's done.

Report a concern   April 3, 2018 — Rated 10 out of 10 by Michelle Lund Zerorez Los Angeles
What do you like about our products and services?

I used Zero Rez in my home in AZ and was very impressed. That was how I knew I need to use them in my Cali home. They use a good product and the technician was fast and respectful.

Thanks Zero Rez

Report a concern   April 3, 2018 — Rated 6 out of 10 by S.V. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Was expecting more of a reduction in dog urine odor. Aside from that the service was very professional.

Report a concern   April 2, 2018 — Rated 10 out of 10 by John Russo Zerorez Los Angeles
What do you like about our products and services?

Service was great.

Report a concern   April 2, 2018 — Rated 10 out of 10 by Doren Hernandez Zerorez Los Angeles
What do you like about our products and services?

I love the fact that it is a more natural way to clean vs heavy chemicals.
I have an orange couch and it came clean beautifully. I also had an antique white chair and he was able to get a bad stain out.

Report a concern   April 2, 2018 — Rated 5 out of 10 by H.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The treatment worked very well on my nylon carpeting. Was not pelased with my wool carpeting.

Report a concern   April 2, 2018 — Rated 10 out of 10 by A.P. Zerorez Los Angeles
What do you like about our products and services?

No harsh chemicals or smells. Technicians are polite and efficent.

Report a concern   April 2, 2018 — Rated 10 out of 10 by A.D. Zerorez Los Angeles
What do you like about our products and services?

Friendly, knowledgeable and courteous technicians.

Report a concern   April 2, 2018 — Rated 9 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Works

Report a concern   April 2, 2018 — Rated 10 out of 10 by K.L.H. Zerorez Los Angeles
What do you like about our products and services?

Matt was very professional and helpful

Report a concern   April 2, 2018 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

The only carpet cleaners I will ever use

Report a concern   April 2, 2018 — Rated 10 out of 10 by Yvonne Leeman Zerorez Los Angeles
What do you like about our products and services?

Zerorez was able to get grout sealer off of my tile floors, and restored them to the original matt finish. Thank you!

Report a concern   April 1, 2018 — Rated 10 out of 10 by Kaaren Johnson Zerorez Los Angeles
What do you like about our products and services?

Robert does a great job of getting the carpets clean as do the products.

Report a concern   April 1, 2018 — Rated 10 out of 10 by G.C. Zerorez Los Angeles
What do you like about our products and services?

Quality service and results

Report a concern   April 1, 2018 — Rated 10 out of 10 by F.B. Zerorez Los Angeles
What do you like about our products and services?

Waited for us since we were so late and was very quick and professional!

Report a concern   March 31, 2018 — Rated 10 out of 10 by C.G.B. Zerorez Los Angeles
What do you like about our products and services?

How efficient the product is, how clean my carpets look afterwards.

Report a concern   March 31, 2018 — Rated 10 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

Techs are easy to work with, service is on tme, price is affordable, results are great.

Report a concern   March 31, 2018 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Efficient and easy to work with

Report a concern   March 31, 2018 — Rated 9 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Your process really removes the dirt from the carpets. Also the service men are always
polite and helpful.

Report a concern   March 30, 2018 — Rated 10 out of 10 by R.W. Zerorez Los Angeles
What do you like about our products and services?

It was really hassle free

Report a concern   March 30, 2018 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

I've been using you folks for a long time. You do a great job and I am always satisfied with the people who take care of my carpets and upholstery. This time it was Sal and he was terrific. I recommended you too my friend Lois Mayhew in Temecula a few months back and she was satisfied with the work also. Thank you.

Report a concern   March 30, 2018 — Rated 9 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Quick dry, no smells, nice technicians. Long lasting

Report a concern   March 30, 2018 — Rated 8 out of 10 by I.C. Zerorez Los Angeles
What could we do to improve?

Give more discounts

Report a concern   March 30, 2018 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Very professional.

Report a concern   March 30, 2018 — Rated 10 out of 10 by Lynne Lonberg Zerorez Los Angeles
What do you like about our products and services?

Reliable, effective, no chemicals or soap.

Report a concern   March 30, 2018 — Rated 10 out of 10 by S.I. Zerorez Los Angeles
What do you like about our products and services?

Efficient, courteous, thorough technicians. Quality service.
We have tough pet stains and each tech we've had has gone above and beyond to assist us.

Report a concern   March 29, 2018 — Rated 10 out of 10 by Michele Perri Zerorez Los Angeles
What do you like about our products and services?

They're very thorough, and nontoxic.

Report a concern   March 29, 2018 — Rated 10 out of 10 by Jana Mar Zerorez Los Angeles
What do you like about our products and services?

Matt Hammond, technician is awesome. He is professional, courteous, explains any areas in details and is mindful of our animal.
The products have no smell and does a great job.


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