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based on 34886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jorge was early and called ahead of time to check if ok. The carpets are beautiful
Prompt,on time service. Service rep. went the extra mile to make sure we were satisfied.
Matt who did a very good job.
The technician was prompt and did a good job cleaning our carpet.
Eduardo did an excellent job in about a little over an hour. Very thorough. I will use Zerorez again.
My technician, Daniel was excellent and my carpets look and feel like new!
Sal was respectful, on time and listened to what I wanted done. He was communicative before arrival and upon completion of the job. I appreciate that the Zerorez approach is not chemical based as most deep cleaner/disinfectants are. Our upholstery looks great and the tiles looked nice. We’ve used Zerorez before and we’ll use them again.
Job well done. Very efficient.
We are ok...I just don't know anyone to recommend you to
As always, your tech was polite, on time, and went above and beyond in his service.
Mat was great. He was on time, he was actually early after calling and asking if he would be able to come earlier. The cleaning was perfect and very professional. Thank you Zerorez. I will use you again.
Professionally trained technicians, always positive results!
Great service & results!
Very nice technician
I like the idea of not using harsh chemicals on my rugs. I’ve used the company before and will again.
I really like that it is a safe product for my family.
We have used Zerorez previously, however this time we were a bit disappointed. It seemed that more time could have been spent in extracting the water. It took over 24 hours for some parts of the carpet to dry. I had spent a great deal of effort and time 'prepping' the areas we wanted cleaned with removing furniture other than three couchs, so the areas were clear for access. I showed representative the areas needing attention and after he left I had to go back over a couple of those spots myself as they were not addressed as well as they could have been. We felt the previous service was done better.
Showed up on time, good work
I was very impressed with the young man, Darren E, who cleaned my carpets and his pitch for the Puhr system. I decided to let him air purify my entire residence and am more than satisfied with the results. My carpets are also back to their new and perfect condition. I've used Zerorez for quite a will now and will continue to do so.
Matt was great. Good advice.
No left over smell! Carpet looks & feels clean!
The man, Robert, who did the job was great! He knew the product, was friendly, and efficient!
just all around great
Your products are natural and leave the carpets looking like new. Love the results!!
Thank you!!
Great service. Thanks!
Excellent, efficient, on-time service with care not to damage homeowner's property,
Very professional service.
I already wrote and posted my experience with Zerorez yesterday.
Jorge was the technician that came to my house to clean my carpets. He was professional, well groomed and did an outstanding job cleaning the carpets in my two bedrooms. He offered me scotch guarding for a discounted price and I accepted. He used tarps to protect my laminate flooring and door edge guards to prevent scratching from the hoses. Awesome job!
My carpets are champagne beige and 35+ years old and after Zerorez finishes they look like new.
Very professional, knowledgeable, and courteous. Robert came during my scheduled time and knew what he was doing.