Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34658 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 29, 2025 — Rated 10 out of 10 by G.L. Zerorez Los Angeles
What do you like about our products and services?

Sal is meticulous!

Report a concern   January 29, 2025 — Rated 9 out of 10 by Hugh Scanlon Zerorez Los Angeles
What do you like about our products and services?

Price, quality workmanship, knowledgeable technicians, on time appointments

Report a concern   January 29, 2025 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Alex arrived on time and did an amazing job on our carpeted stairs. He was respectful of our home, was careful to protect wood floors and corners from the hoses, was efficient and
professional. The carpet looks great! Highly recommend!!!

Report a concern   January 29, 2025 — Rated 10 out of 10 by E.R. Zerorez Los Angeles
What do you like about our products and services?

Hard wokrer!!

Report a concern   January 27, 2025 — Rated 10 out of 10 by Ron Kaehn Zerorez Los Angeles
What do you like about our products and services?

Very professional.

Report a concern   January 26, 2025 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

Experienced technicians, friendly and knowledgeable. Like that there are no harsh chemicals, and your products are people and pet friendly. Also, carpets drys faster than other methods.

Report a concern   January 26, 2025 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Great customer service
Finished carpet was clean

Report a concern   January 25, 2025 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

No soap cleaning. Your technician Sal was knowledgeable and helpful. He arrived on time and got to work.

Report a concern   January 25, 2025 — Rated 10 out of 10 by K.B. Zerorez Los Angeles
What do you like about our products and services?

I like your professionalism and the fact that you don’t use harsh chemicals.

Report a concern   January 25, 2025 — Rated 10 out of 10 by K.N. Zerorez Los Angeles
What do you like about our products and services?

Rudy!

Report a concern   January 25, 2025 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

On time, courteous, polite, great job.

Report a concern   January 24, 2025 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Everything!!!! Prompt, courteous, carpets and recliner look fantastic!!!! Xavier was the tech was awesome. This is the second time I’ve had this company do my carpets and I won’t go anywhere else.!

Report a concern   January 24, 2025 — Rated 10 out of 10 by M.F. Zerorez Los Angeles
What do you like about our products and services?

Great service- great job!

Report a concern   January 24, 2025 — Rated 9 out of 10 by H.M. Zerorez Los Angeles
What do you like about our products and services?

I just opened my mail from yesterday and guess what I opened. A bunch of companies offering

specials. Included was a special offer from Zerorex for three rooms cleaning for $139.00.!! I had Zerorex clean my three rooms plus stairs and I paid $255.00. Did all your employees not realise that you had a special going and was good until Feb 2nd 2025. The person I spoke to obviously
did not know that. Seems strange to me. The one good thing re getting my carpet cleaned was, that the gentleman did a very nice job but I am not sure if I would call you again. Name removed

Report a concern   January 24, 2025 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

Jeremy arrived on time, was professional and did a great job!

Report a concern   January 24, 2025 — Rated 10 out of 10 by Kory Ward-Cook Zerorez Los Angeles
What do you like about our products and services?

The results achieved by the Zeorex company technician Sal exceeded our expectations! The upholstered furniture looked brand new! All of our floor looked clean and smelled new too.
Most importantly, the customer service received by the technician and the office staff was very responsive. We definitely plan to have Zerorez do our cleaning again.

Report a concern   January 24, 2025 — Rated 7 out of 10 by L.S. Zerorez Los Angeles
What could we do to improve?

Job was not completed as scheduled. Areas marked and pointed out for pretreatment were not pretreated. I have highly recommended you before but not this time

Report a concern   January 24, 2025 — Rated 4 out of 10 by M.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The website lists that pet stains can come out of rugs and that is your specialty. I had one pet small pet stain. The technician made it clear he could not remove it. He could not remove it but then said he think he got it out. The rug was just wet and the pet stain remained. Just don’t advertise that you can get stains out. I’m lost 150 and gave the tech another 40 in tip because he claimed he got it out.

Report a concern   January 23, 2025 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

The technician did a wonderful job. He should be commended. Thank you

Report a concern   January 23, 2025 — Rated 7 out of 10 by S.D. Zerorez Los Angeles
What could we do to improve?

better pricing on add - on chemicals

Report a concern   January 23, 2025 — Rated 10 out of 10 by S.V. Zerorez Los Angeles
What do you like about our products and services?

Services offered are great, I had our carpets & recliner cleaned and Maurice did a wonderful job. I loved the clean smell it left. It wasn't overpowering not too chemically. I will continue to use them and refer them

Report a concern   January 23, 2025 — Rated 10 out of 10 by Sandra Alexander Zerorez Los Angeles
What do you like about our products and services?

The professionalism of the technicians and the quick way they get the job done.

Report a concern   January 22, 2025 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Great carpet cleaning.

Report a concern   January 22, 2025 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Good service. Carpet looks wonderful, dries quickly. Friendly technician,overall great job.

Report a concern   January 20, 2025 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Technician very helpful and accommodating. Carpet clean with no excess moisture and no odor

Report a concern   January 20, 2025 — Rated 10 out of 10 by J.Z. Zerorez Los Angeles
What do you like about our products and services?

Good work

Report a concern   January 19, 2025 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

Very good

Report a concern   January 19, 2025 — Rated 10 out of 10 by M.G. Zerorez Los Angeles
What do you like about our products and services?

Prompt and courteous technician. He explained the cleaning process and gave recommendations for extra cleaning. The urine topical application worked very well on the carpets. I would highly recommend Zerorez.

Report a concern   January 19, 2025 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Rudy was fantastic! He was quick and good and honest. He pulled off a miracle with the service! I highly recommend!

Report a concern   January 19, 2025 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Eveything


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