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based on 34860 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First of all, I so appreciate your immediate attention. Twice I’ve had what I call emergencies and you came right out…and secondly, the men who have come have been incredibly nice and very honest. No question, you are pros!
Great job
Your service technician was very professional, polite, knowledgeable and a great dog lover! Everything was great!
They listen to you and really understand what technique to use.
Workers were here on time and did a great job!!! Love my clean carpets!!
Great results great service great experience
Good reliable service.
We liked EVERYTHING about ZeroRez!!! They were courteous, communicative, met our every request, gave us a price we were happy with, came and worked ALL NIGHT LONG!!! and gave us the extra mile too! We will now use them exclusively and regularly for our 2200+' wool custom carpet and our 400 chairs!!
Clean products for my carpet, no harsh chemicals and friendly staff.
Your service man was on time and told me what he was going to do in my home. The carpet was old but it looks great after the cleaning.
Friendly technician, and aiming to please. My floor looked great after the cleaning process.
Your service technician was very friendly and professional'. The carpet looks GREAT!
Francisco did a great job!
Excellent quality, professional employees.
Francisco did a great job. Professional and friendly. Carpets look great however the dog pee is still a slight problem. I think it is really hard to get the smell out entirely.
Your service tech "Julio" came to our home in Mission Viejo.
It was the 2nd time he'd been there.
Julio did a perfect job. Just like the last time.
Your company has been cleaning carpets and cleaning rugs for us for the past 30 years and we
Thank you.
The techaian was very knowledgeable.
Jorge did a treatment to help either future stains
Great job, technician arrived as scheduled, everything looks beautiful.
Didnt mention all the "spots" left in bedroom arouns chair. Said it was like new. Saw this after carpet dried for inspection. Called ,eroez & tbey were very nice & will come again to correct. Also carpet so.ewhar "crunchy" what do they use to create this. Last company i had left carpet very soft. Probably used distilled water. Big difference also in price thpugh.
They did a great job
awesome that u use alkaline water
Jeremy was very polite, clean and efficient! Carpet looks great.
On time and good work at a fair price.
Edwardo is great!!!
he did a good job!
Excellent service by great people. Went out of their way to make sure we were satisfied.The product used have cleaned some very old and tough rugs. We will use them again.
Non toxic
Cleans deep down
Very happy with the results
Friendly service; I like that you don't use harsh chemicals & that you remove a lot of the moisture so things dry quickly.
diligent service
The rug really hot clean