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based on 34681 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional staff (Rony Richard), Effective processes, good value
super job and well priced
My tech was Robert, and he is the best. He is so good at his job. I have had other tech and nobody has ever left my carpet as clean as Robert has. I have asked other tech if they could work on a spot on my carpet and they have said that the was the best they could do, Robert always leaves my carpet looking nice and clean. Robert does an excellent job and also makes sure the customer is satisfied.
The carpet was very wet and took 3 days to dry. After it dried, there are white patches that changed the texture of the carpet.
The unscented chemicasl & timely manner to get the job done!
Prompt appointment time. Efficiency. Takes soap residue away. Robert cares enough to move some spots.
Rudy was super nice and thorough. Good Covid protocols.
Customer service and your technicians are very professional.
The front of our living room area looks worse than before. When we asked the guy about it he said wait 48 hours with out anything on it (which is hard to do!) but it has been 48 hours and it still looks darker than before.
Prompt arrival work well done
Both times I was pleased with the service and the results. I like the fact that there are no harsh chemicals or overwhelming synthetic fragrances
The technician was professional, helpful, and did a great job. Zerorez product is the best and my carpets stay cleaner longer. Zerorez stays in touch with past clients, often reminding us when we need another cleaning, easy for us to forget.
Have always had good results and great service!
Reliable, high-quality work by friendly, courteous techs.
workmanship was excellant
Prompt, fast, clean, and efficient.
The details: Protective corners, plastic booties, willingness to adapt to the parking situation. Rudy was polite, knowledgeable, patient and efficient. The drying time was less than with previous companies and the smell went away quicker. I am so glad that you now have portable equipment to accommodate apartments. You have a new customer for life and I will recommend Zerorez to my friends and neighbors!
Jacob did an outstanding job.
Your technician was excellent and very informative.
Prompt, friendly, thorough job.
Your people are professional and knowledgeable.
My carpets look spectacular! The gentleman that came and clean my carpets it was professional friendly and very observant of my space.
Zerorez - great products and excellent service.
Feel confident that there is no residue left in carpet. Technicians are professional and thorough.
Carpet stays cleaner longer
Robert the technician was very professional and efficient . Great job!
Love the service and product. Our rep was great and took the time to prep the house so that no damage to our walls.
The products are great ! No smell, no soap ! Carpets come out wonderful so clean & not drenched with water ! Best cleaning we have ever gotten! So great full our friends recommended this company Zerorez!
Service was great as usual. Carpets look new.
Rudy did an excellent job and gave me booties so I could walk into my office when the carpet was still damp. We had some “waves” in one of the area rugs. My husband called to ask about it. Amber (?) told us to wait until it dried completely, and they did disappear. I’ve used you for years and recommend you to anyone looking for carpet cleaning.